“Transforming Luck: UAE Lottery’s Innovative Platform for Supporting At-Risk Gamers with Free Mental Health Services”

An emotional wellness platform driven by artificial intelligence (AI) will assist individuals prone to developing “unhealthy gaming habits” such as addiction.

This platform provides “unlimited” complimentary online coaching and counselling sessions.

The organization managing The UAE Lottery announced a collaboration with Takalam on Monday, establishing a specialized mini-site. Alongside the counselling sessions, the platform includes videos and articles.

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The UAE’s first lottery initiative was launched this month, featuring a grand prize of Dh100 million. Its inaugural draw on December 14 awarded more than 29,000 prizes.

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The Takalam platform provides participants with “extensive tools and tailored assistance” to promote responsible gaming. As mentioned by Khaleej Times, spending caps and temporary account deactivation are among the player restrictions established for The UAE Lottery participants.

“The Game has adopted various preventive strategies and measures aimed at early identification of at-risk individuals and delivering necessary interventions before gaming habits become harmful. These encompass age limitations, self-exclusion schemes, awareness initiatives, and geo-fencing. The efforts are intended to empower participants with the insights and tools required to make knowledgeable choices and foster healthy gaming practices,” the company stated.