Select the Ideal Service for Swift Treatment and Alleviating Pressure on Local Health Resources – SaTH

The NHS in Shropshire, Telford, and Wrekin has been facing increased demand for services in recent weeks and has declared a critical incident today. Health authorities are now encouraging individuals to contemplate which service suits their healthcare requirements this winter. By making well-informed selections, individuals can receive treatment more promptly and help alleviate the significant strain on local health and care systems.

As the new year commences under a yellow weather warning, it serves as an important reminder that winter elevates health risks, particularly for the elderly and those suffering from chronic health issues.

Low outdoor temperatures coupled with indoor heating can lead to seasonal health issues such as asthma exacerbations, more frequent episodes of cold and flu, and deteriorating skin conditions. These obstacles have led to a heightened demand for NHS services, which are already under considerable strain.

To assist in managing this demand and to ensure care is accessible for those with urgent needs, individuals are being urged to assess which NHS service is appropriate for them prior to seeking treatment. Selecting the correct service not only guarantees quicker assistance but also helps ease the burden on local healthcare providers.

The NHS in Shropshire, Telford, and Wrekin is witnessing a rise in requests for help with common winter ailments that can frequently be managed at home through straightforward self-care. Inquiries to NHS 111, GP services, and local ambulance crews regarding flu-like symptoms and minor conditions have surged dramatically since the Christmas season. This increase makes it harder for patients with urgent or emergency requirements to access timely care.

Flu-like symptoms, including headaches, fevers, and sore throats, can often be treated with rest, hydration, and over-the-counter medications such as paracetamol and ibuprofen. As antibiotics are ineffective against viral infections like the flu, individuals are encouraged to refrain from contacting their GP for these symptoms and instead use NHS 111 online at www.111.nhs.uk or their local pharmacy for guidance.

Vanessa Whatley, Chief Nursing Officer at NHS Shropshire, Telford, and Wrekin, stated:

“Winter ailments such as flu, colds, and sore throats are prevalent during this period, and we are witnessing that reflected in the demand for NHS services across our region. Most minor conditions can be effectively managed at home with rest, fluids, and over-the-counter medications.

“When individuals seek NHS care for minor ailments, it can delay assistance for those with urgent medical needs, which we aim to avoid. We urge residents to reflect on the appropriate service for their needs. NHS 111 and local pharmacies are excellent resources for advice and treatment for minor issues. By choosing wisely, you can help alleviate pressure on our health and care system and ensure faster treatment for everyone.”

Patients with the highest level of need will be given priority, which may imply that non-urgent procedures are postponed and that some routine operations are rescheduled. Please continue to attend your appointments as usual unless notified otherwise.

In light of the increasing number of flu cases and other winter illnesses in the community and hospitals, The Shrewsbury and Telford Hospital NHS Trust is temporarily limiting visitors and prompting all patients, visitors, and staff to wear face masks in all areas. These measures are aimed at reducing the infection risk to vulnerable patients and preventing the transmission of infections. For updated information on visiting, please see

Paula Gardner, Interim Chief Nursing Officer from The Shrewsbury and Telford Hospital NHS Trust, remarked: “Due to the rising cases of flu, COVID-19, and other winter illnesses, we have made the tough decision to restrict visiting to essential visitors only, including critical patients, birthing partners, and other specific groups.

“This will safeguard our most vulnerable patients and curtail the spread of infections. We also request that all patients, visitors, and staff wear masks and maintain proper hand hygiene.

“We appreciate everyone’s cooperation in adhering to these essential measures, which are crucial for ensuring safety. We understand how important visitors are to a patient’s care, and if anyone requires assistance in communicating with a patient, please contact the ward, which will do everything possible to assist and keep you updated. We will continuously review these measures and will restore visiting as soon as feasible.

“We also strongly encourage everyone eligible to receive their winter vaccinations, as it is not too late, and this is the best way to shield yourself and your loved ones.”

How you can contribute:

• Stay Warm and Maintain Good Hand Hygiene: Keeping warm, washing your hands regularly, and staying home if unwell can help limit the spread of seasonal illnesses.
• Get Vaccinated: If you qualify for a flu, Covid, or RSV vaccination it is not too late to get immunized.
• Utilize NHS 111– online or by phone if you require quick advice or medical assistance. If you need to be assessed by a Minor Injuries or Emergency Department, they can schedule you in.
• Consult Local Pharmacies: Pharmacists can provide specialized advice and treatments for various minor conditions, including sinusitis, urinary infections, and shingles, reducing the need for GP visits.
• Visit Minor Injury Units (MIUs): For minor injuries such as bites, fractures, or burns, MIUs offer walk-in services in Bridgnorth, Ludlow, Oswestry, and Whitchurch. Check the website for their operational hours.
• For Life-Threatening Conditions: Call 999 or go to A&E for chest pain, severe bleeding, or significant injuries.

Additional advice on managing flu and other seasonal ailments at home can be found on the NHS website at www.nhs.uk/conditions/flu

By making educated decisions regarding health care, residents can ensure resources are available for those in dire need, keeping the community healthier and safer this winter.

For more guidance on staying warm, handling winter ailments, or quickly finding the suitable service, visit the Think which service – NHS Shropshire, Telford, and Wrekin website.