Energize Your Community: Lifestyle Coordinator Role at Overture Powers Ferry by Greystar

ABOUT GREYSTAR

Greystar stands as a prominent, fully integrated worldwide real estate organization, providing expertise in property management, investment management, development, and construction services within institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar supervises and operates over $315 billion of real estate across 250 markets globally with offices located throughout North America, Europe, South America, and the Asia-Pacific region. As the largest operator of apartments in the United States, Greystar manages more than 1,000,000 units/beds worldwide and boasts a strong institutional investment management platform comprising over $78 billion of assets under management, including more than $36 billion in development assets. Founded by Bob Faith in 1993, Greystar aimed to deliver world-class service in the rental residential real estate sector. For further information, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

The Lifestyle Coordinator is essential in supporting the daily management of the community to meet community goals focused on resident retention. This position collaborates closely with the Community Manager and Sales Consultants to facilitate the move-in process, and the creation and coordination of programs and resident events, along with all sales and marketing aspects for the senior living community.

JOB DESCRIPTION

1. Greets potential residents and current residents as they enter the office/leasing area, ensuring their comfort while they await assistance from a team member. Provides assistance with tours when necessary.

2. Receives phone inquiries, directs all calls to the appropriate team member for help, and aids in completing service request call backs as required.

3. Maintains the guest suite schedule to ensure proper payments and cleanliness upon guest arrival and oversees the loading dock and/or elevator schedule for move-ins and move-outs.

4. Manages all package deliveries by recording arrival details and informing residents of all deliveries within 24 hours.

5. Ensures that all amenities are in tour-ready condition and available for resident usage.

6. Leverages amenity space to formulate and implement innovative, creative, and dynamic events, services, and programs. Works on establishing outcomes as well as assessment criteria to evaluate program success.

7. Maintains detailed knowledge of local restaurants, shops, delivery services, and other valuable information that might interest residents, while fostering positive relationships and connections with concierge vendors and local businesses. Offers suggestions to residents regarding various services or needs and stays updated on community events.

8. Monitors and addresses the Lifestyle E-mail Account and collaborates with the Lifestyle Team to ensure timely responses to messages, while promoting awareness of events, programs, services, and initiatives.

9. Creates and distributes the monthly calendar, newsletter, and flyers featuring activities and events. Tracks and submits items for postings on the Resident Portal.

10. Engages in ensuring that Greystar’s sales and marketing program standards and benchmarks are achieved.

11. Contributes input towards the budget development within the property portfolio concerning planned activities and resident retention strategies. Oversees expenses to remain within budget.

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Additional Compensation:

Numerous factors influence employee compensation within the posted range, including business needs, prior experience, current skills, and geographic location.

• Corporate Positions: In addition to the base salary, this role may qualify for a participation in an annual bonus program based on individual and corporate performance.

• Onsite Property Positions: Additionally, this role may be eligible for participation in weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered*:

• Competitive Medical, Dental, Vision, Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs decrease after 3 and 5 years of service.

• Generous Paid Time off. All new hires begin with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Additionally, your birthday is off after one year of service! Extra vacation is accrued with tenure.

• For onsite team members, onsite housing discounts at Greystar-managed communities are available, depending on discounts and unit availability.

• 6-Week Paid Sabbatical following 10 years of service (and every 5 years after that).

• 401(k) plan with Company Match up to 6% of pay after 6 months of service.

• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (inclusive of adoption or surrogacy).

• Employee Assistance Program.

• Critical Illness, Accident, Hospital Indemnity, Pet Insurance, and Legal Plans.

• Charitable giving program and benefits.

*Benefits are offered for full-time employees. For Union and Prevailing Wage positions, compensation and benefits may differ from the listed information above due to Collective Bargaining Agreements and/or local governing mandates.

Greystar will consider qualified applicants with arrest and conviction histories for employment.