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AultCare/Aultra complies with relevant Federal civil rights legal guidelines and doesn’t discriminate on the premise of race, coloration, nationwide origin, age, incapacity, sexual orientation, gender id, or intercourse. AultCare/Aultra doesn’t exclude individuals or deal with them in a different way due to race, coloration, nationwide origin, age, incapacity, or intercourse. AultCare/Aultra gives free aids and companies to individuals with disabilities to speak successfully with us, corresponding to: Qualified signal language interpreters and written info in different codecs (giant print, audio, accessible digital codecs, different codecs). AultCare/Aultra gives free language companies to individuals whose major language will not be English, corresponding to: Qualified interpreters and knowledge written in different languages.If you want these companies, or for those who consider that AultCare/Aultra has failed to supply these companies or discriminated in one other method on the premise of race, coloration, nationwide origin, age, incapacity, or intercourse, you’ll be able to contact or file a grievance with the: AultCare/Aultra Civil Rights Coordinator, 2600 sixth St. S.W. Canton, OH 44710, 330-363-7456, CivilRightsCoordinator@aultcare.com. You can file a grievance in particular person or by mail, fax, or e mail. If you need assistance submitting a grievance, our Civil Rights employees is offered that will help you.You may also file a civil rights grievance with the U.S. Department of Health and Human Services, Office for Civil Rights electronically by way of the Office for Civil Rights Complaint Portal, accessible at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or cellphone at: U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 1-800-368-1019, 800-537-7697 (TDD). Complaint types can be found at