Global Gaming Workforce Planning Coordinator at CARNIVAL CRUISE LINE

As a Workforce Planning Coordinator inside Global Gaming HR Operations, you’ll play a key position in supporting the seamless alignment of expertise and operational wants throughout our fleet and shoreside groups. This position is good for somebody who thrives in a fast-paced, service-oriented surroundings and is enthusiastic about utilizing knowledge and methods to drive sensible, people-centered choices. You’ll collaborate intently with HR, Operations, Marketing and Scheduling groups to make sure our workforce plans are correct, well timed, and aligned with our dedication to delivering distinctive visitor and worker experiences.The excellent candidate is meticulous, extremely organized, adaptable to alter, and thrives in collaborative, cross-functional environments.

Job Functions:

Scheduling & Data Maintenance:

• Prepare and replace crew schedules in alignment with operational wants and manning necessities.

• Maintain correct information in HR methods (e.g., CPS) and help knowledge entry for workforce planning instruments.

• Monitor scheduling conflicts and escalate discrepancies to the supervisor.

• Schedule on line casino crew, taking into account their private requests.

• Schedule newly employed on line casino crew by following suggestion given by the expertise acquisition.

• Collaborate with the Operations & Marketing groups on Special initiatives/occasions/ dry docks. Thoroughly assess mission necessities and guarantee crew scheduling is successfully aligned to satisfy these wants.

Workforce Planning Support 

• Assist with creating workforce planning efforts which might be aligned with long-term staffing targets in help of marketing strategy and operational wants.

• Support the gathering and consolidation of workforce knowledge for reporting and evaluation.

• Coordinate with HR Services, Talent Acquisition, and Brand groups to make sure well timed staffing actions.

• Assist in monitoring attrition, contract expirations, and onboarding timelines.

• Provide strategic suggestions to decision-makers in operations and HR on staffing wants and crew motion. 

• Identify plan of action or make suggestions regarding staffing deviations primarily based on observations (Crew requests, Schedule Adjustments, Skill adjustments).

Reporting & Documentation:

• Generate reviews and summaries to help workforce planning choices.

• Maintain documentation of scheduling processes and normal working procedures.

• Support compliance by guaranteeing crew schedules are aligned with inside insurance policies and regulatory necessities.

Communication & Collaboration:

• Respond to inquiries from inside stakeholders relating to scheduling and workforce knowledge.

• Participate in workforce conferences and contribute to course of enchancment discussions.

• Provide administrative help for workforce planning initiatives and initiatives.

• ​Liaise with Shipboard Management, Port Agents, Manning Agents and inside enterprise companions in an effort to make obligatory preparations for embarking/debarking crew. 

• Provide exemplary customer support whereas dealing with worker requests and questions.

• Ensure well timed distribution and reporting of crew assignments and related information to inside and exterior enterprise/model companions.

System & Tool Utilization:

• Apply workforce planning instruments equivalent to Tableau, CPS, and Excel to leverage knowledge visualization in scheduling accuracy.

• Assist in testing new system options or updates and supply suggestions to enhance software performance.

• Help preserve knowledge integrity throughout platforms by performing common audits and validations.

• Ensure correct system updates, put together advert hoc reviews as requested by Management.

Qualifications:

• Associate diploma.

• Proficiency in Microsoft Excel, analytical pondering, and familiarity with crew administration methods.

• Strong consideration to element and organizational expertise.

• Required: 1+ 12 months of forecasting or scheduling expertise.

• Preferred: 2–3 years of workforce planning expertise, particularly in demand planning and scheduling environments.

• Working expertise inside cruise or normal journey associated trade most well-liked.

Knowledge, Skills & Abilities:

• The Coordinator – Workforce Planning reviews to the Manager, Global Gaming HR Services, and is a part of the Carnival Corporation Global Gaming Human Resources division. This position includes collaboration with each Shoreside and Shipboard personnel, and has international obligations throughout all manufacturers.

• The position includes partaking stakeholders in common discussions to align workforce planning with enterprise objectives and wishes. This position additionally helps preserve operational effectivity and compliance with manning necessities.

• The position doesn’t entail direct supervisory obligations but it surely performs a crucial position in supporting the Manager, Global Gaming HR Services, and collaborating with numerous departments to make sure efficient crew scheduling and alignment with organizational objectives. Overall, collaboration expertise are very important for the Coordinator – Workforce Planning position, in help of efficient communication, coordination, and alignment with numerous stakeholders.

Physical Demands:  Must have the ability to stay in a stationary place at a desk and/or laptop for prolonged intervals of time.

Travel:  Less than 25% with shipboard journey probably

Work Conditions:Work primarily in a climate-controlled surroundings with minimal security/well being hazard potential.

This place is classed as “in-office.”  As an in-office position, it requires workers to work from a delegated Carnival workplace in South Florida Tuesday via Thursday every week. Employees may fit from their houses on Mondays and Fridays.  Candidates should be situated in (or prepared to relocate to) the Miami/Ft. Lauderdale space.

Offers to chose candidates can be made on a good and equitable foundation, taking into consideration particular job-related expertise and expertise.  

At Carnival, your complete rewards bundle is far more than your base wage. All non-sales roles take part in an annual money bonus program, whereas gross sales roles have an incentive plan. Director and above roles can also be eligible to take part in Carnival’s discretionary fairness incentive plan. Plus, Carnival supplies complete and progressive advantages to satisfy your wants, together with:

• Health Benefits:

  • Cost-effective medical, dental and imaginative and prescient plans

  • Employee Assistance Program and different psychological well being sources

  • Additional packages embrace firm paid time period life insurance coverage and incapacity protection 

• Financial Benefits:

• Paid Time Off

  • Holidays – All full-time and part-time with advantages workers obtain days off for 8 company-wide holidays, plus 2 extra floating holidays to be taken on the worker’s discretion. 

  • Vacation Time – All full-time workers on the supervisor and under stage begin with 14 days/12 months; director and above stage begin with 19 days/12 months.  Part-time with advantages workers obtain time without work primarily based on the variety of hours they work, with a minimal of 84 hours/12 months.  All workers achieve extra trip time with additional tenure.

  • Sick Time – All full-time workers obtain 80 hours of sick time annually.  Part-time with advantages workers obtain time without work primarily based on the variety of hours they work, with a minimal of 60 hours annually.  

• Other Benefits

  • Complementary stand-by cruises, worker reductions on confirmed cruises, plus particular charges for household and associates

  • Personal {and professional} studying and improvement sources together with tuition reimbursement 

  • On-site Fitness middle at our Miami campus

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