Southend-on-Sea’s Adult Social Care rated ‘Good’ by nationwide regulator – Southend-on-Sea City Council

• Care Quality Commission (CQC) has rated Southend-on-Sea City Council’s Adult Social Care Department as ‘Good’
• sturdy efficiency in safeguarding, prevention, reablement and group assist
• unpaid carers really feel supported, and employees really feel valued and nicely skilled

Southend-on-Sea City Council’s Adult Social Care companies have been rated ‘Good’ by the Care Quality Commission (CQC) following their latest inspection, recognising the excessive commonplace of care and assist offered to residents.

The evaluation checked out how nicely the council helps individuals to dwell safely, independently and with dignity. It was based mostly on the proof submitted, conversations with individuals who use our companies, companions, carers, and frontline employees, plus an onsite go to.

The report highlighted that we:

• reply nicely in disaster conditions
• assist unpaid carers via well timed assessments, breaks and advocacy
• have sturdy group connections that scale back isolation and enhance wellbeing
• ship care that respects individuals’s rights and decisions

James Bullion, CQC’s Chief Inspector of Adult Social Care and Integrated Care, stated: “We noticed this of their focused outreach programmes for individuals with complicated wants and assist tailor-made to seldom heard communities.

“We also saw it in their investment in preventative services aimed at keeping people healthier and more independent for longer including those addressing hoarding, homelessness, and social isolation.”

Staff have been additionally recognised as well-trained and compassionate, with leaders offering clear route and a robust imaginative and prescient for the long run. Our partnerships with the voluntary and group sector have been additionally praised.

Cllr Maxine Sadza, Cabinet Member for Social Care and Healthier Communities, stated: “We’re proud to obtain a Good score from the Care Quality Commission. It exhibits the dedication and compassion of our groups, companions, carers and voluntary organisations who work tirelessly to assist our residents.

“This is greater than only a score, it is a reflection of the distinction we make in individuals’s lives day-after-day. Whether it is serving to somebody return dwelling safely from hospital, supporting unpaid carers, or connecting individuals with their communities, our goal is at all times to assist individuals to dwell safely, independently and with dignity.

“The report rightly recognises our strengths, but in addition offers us areas to deal with going forwards. We’re already taking motion to enhance entry to data, work to additional develop the care supplier market and enhance joint work with different organisations such because the NHS.

“I want to thank everyone involved for their continued effort and care, and would like to assure residents that we will keep working hard to deliver the support they need and deserve.”

James Bullion added: “Overall, Southend-on-Sea should be really pleased with the many positive findings in our report and their Good rating. They’ve already told us how they’re planning to build on this further and we look forward to seeing how their plans mature.”

The full report can be accessible on the CQC website.