I believed I might let everybody find out about our expertise at present.
We acquired an e-mail from Delta cancelling our outbound flight to Zagreb. We have been transferring by way of Amsterdam from JFK – 2 flights.
They booked us in a flight to Boston, then Amsterdam, then Zagreb. Nope, not taking 3 flights.
We referred to as Delta by way of the contact information on their app. We didn’t google Delta cellphone numbers or some other information. Again, we referred to as immediately by way of the app. We had a 40 minute wait time so we selected to have them name us again on the identical quantity we referred to as on.
While ready for the decision again, we checked new flights, once more on the app, and had 2 selections which have been good for us. One by way of Amsterdam and one by way of Paris. Our authentic flight was Delta/Air France. We paid for a Delta Comfort flight.
The seats on the Amsterdam flight would have been in the principle cabin, in a 2 seater row method within the again. We must request a refund for the worth distinction after the flight occurred. The agent couldn’t inform us how a lot it could be.
The seats on the Paris flight have been in Delta Comfort within the final row within the 4 seater row, aisle and subsequent to aisle.
We selected the Paris flight trigger we figured we already paid the cash again in June and the considered extra paperwork didn’t attraction to us.
I’m posting this due to all the issues some posters have been having with modified flights and scammers.
The solely time cash was talked about was when my husband mentioned we wouldn’t thoughts an improve on a greater flight earlier than we offered our flight selections. The agent mentioned First Class was obtainable for xx amount of cash – clearly we handed nevertheless it was good he tried.
Anyway, only a reminder to watch out. Downloading and utilizing the airways’ app can be one of the best ways to proceed.