Access Associate, Family & Lifestyle Medicine

Description

Job Title: Access Associate
Department: Family Medicine
Location: Family and Lifestyle Medicine – Candandaigua
Hours Per Week: 40 Hours
Schedule: M – F 8:30AM – 5PM
Sign-On Bonus: $0

SUMMARY:
In a customer support oriented method, interviews sufferers and/or their consultant to gather required registration information, to incorporate however shouldn’t be restricted to; demographic and monetary information in addition to receive required signatures, communicates mandated affected person data and verifies all data for accuracy. Process consists of however shouldn’t be restricted to insurance coverage verification, acquiring precertification/authorization, co-payment assortment and speaking with affected person and/or their consultant close to their monetary help wants.

RESPONSIBILITIES:

• Manages incoming calls whereas offering obligatory data.

• Greeting of sufferers and/or their representatives and offering route as wanted.

• Scheduling and/or prescheduling affected person appointments.

• Interviewing the affected person and/or their consultant for obligatory data and finishing the registration course of as outlined by departmental coverage.

• Identification of companies the place no fee supply has been recognized to be adopted up by communication of monetary help and/or fee preparations.

• Verification of insurance coverage eligibility/protection and acquiring obligatory precertifications/authorizations when relevant.

• Collecting/processing co-payments, deductibles and/or different kinds of funds. Provides an estimate of value when relevant.

• Ensures the accuracy of all information collected whereas assembly the regulatory necessities as outlined by the departmental coverage.

• Communication with exterior clients resembling however not restricted to; payers, doctor places of work and different departments.

• Accurately units up new affected person document through Care Connect.

REQUIRED QUALIFICATIONS:

PREFERRED QUALIFICATIONS:

• Associates Degree most popular.

• 1 12 months of customer support expertise most popular.

• Intermediate laptop abilities most popular.

• Customer Service and communication abilities most popular.

PHYSICAL REQUIREMENTS: S – Sedentary Work – Exerting as much as 10 kilos of power sometimes Sedentary work includes sitting more often than not, however could contain strolling or standing for temporary durations of time. Jobs are sedentary if strolling and standing are required solely sometimes and all different sedentary standards are met.

PAY RANGE: $17.65 – $19.30

The listed base pay vary is an efficient religion illustration of present potential base pay for profitable candidates. It could also be modified sooner or later. Pay is set by elements together with expertise, medical licensure date, related {qualifications}, specialty, inside fairness, location, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All certified candidates will obtain consideration for employment with out regard to race, colour, creed, faith, intercourse (together with being pregnant, childbirth, and associated medical circumstances), sexual orientation, gender id or expression, nationwide origin, age, incapacity, predisposing genetic traits, marital or familial standing, army or veteran standing, citizenship or immigration standing, or another attribute protected by federal, state, or native regulation.