My video games, particularly on steam, are freezing on startup and I can not play them in any respect.

Hi Cade M,

I’m Hendrix, right here to assist together with your question on the Microsoft Q&A boards. Apologies for any inconvenience you might be experiencing.

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Based in your description and up to date experiences, the problem is probably going linked to a identified SSD compatibility downside launched with the Windows 11 24H2 replace (KB5063878). After the most recent Windows replace, some SSDs, particularly these utilizing Phison controllers or older firmware might expertise:

• Freezes throughout recreation startup or massive file operations,
• Applications caught in “Stopping” state,
• Occasional SSD disappearance or read-only mode.

Investigations recommend the issue is just not the Windows replace itself, however SSDs working pre-release (engineering) firmware that reacts badly to the replace. Microsoft couldn’t reproduce the problem on client SSDs with official firmware, however they acknowledge consumer experiences and are monitoring.

Here’s the information on the best way to repair or stop it:

1 – Update Your SSD Firmware

• Visit your SSD producer’s web site (e.g., Corsair, Crucial, WD).
• Download and set up the most recent official firmware (keep away from beta variations).

2 – Roll Back the Problematic Update (Optional)

• Go to Settings → Windows Update → Update historical past → Uninstall updates.
• Remove KB5063878, then restart your PC.

3 – Reduce Risk Until Patched

• Avoid copying very massive recordsdata (>50GB) or filling the SSD past 60%.
• Back up vital information instantly.

4 – Gaming-Specific Tips

• Disable Auto HDR: Settings → System → Display → Graphics → Auto HDR → Off.
• Turn off Steam auto-start: Steam → Settings → Interface → Uncheck “Run Steam when my computer starts.”

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I stay up for receiving your replace and I’m prepared to collaborate with you until we resolve the problem. Please maintain me knowledgeable.

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