Put together a backup system for multi-factor authentication; bypass codes finish Oct. 1

When Duo Mobile is retired Oct. 1, earlier backup strategies for authentication will not exist. After Oct. 1, you WON’T be capable to name the Service Desk to get a one-time bypass code.

The Okta identification administration platform doesn’t help both of those previous practices as a result of they aren’t safe. This signifies that in case you lose your telephone or the battery dies, the one various will likely be an enrolled backup system. This can embody a spare telephone, a pill, or a supported hardware token.

ITS strongly recommends you take into account buying a {hardware} token to attenuate the chance of disruption to your research throughout the transition to Okta Verify. You should buy these independently on-line or via WVU Bookstores on the downtown, Health Sciences, Beckley and Keyser campuses. If you will have hassle enrolling a token, contact the ITS Service Desk at 304-293-4444.

Like cell apps, {hardware} tokens enhance safety by requiring one thing you HAVE (a telephone or token) to log in, along with one thing you KNOW (your password). While the brand new {hardware} tokens facilitate your entry to WVU companies, you may also use them for a lot of private companies, together with your social media platforms and password managers like Keeper or Bitwarden.

Okta Verify is now required for all college, workers, college students and associates system-wide. Authentication for a whole lot of functions will proceed to alter from Duo to Okta via Oct. 1, so you may even see both the previous login display or the brand new Okta interface when logging in.

Learn more about Okta, which can improve the University’s safety whereas decreasing prices and complexity. Please direct inquiries to the the ITS Service Desk at 304-293-4444.