Sabre Direct Pay introduces built-in chargeback administration service for the journey business

SOUTHLAKE, Texas, Oct. 6, 2025 /PRNewswire/ — Sabre Direct Pay, the journey funds division of Sabre Corporation (NASDAQ: SABR), is introducing a brand new service designed to assist journey firms simplify and scale chargebacks, enabling dispute decision extra effectively throughout each issuing and buying channels.

Developed in partnership with Chargebacks911, the answer allows customers to provoke and symbolize cost disputes with out navigating a number of issuer or acquirer techniques, eradicating the necessity for separate logins, handbook information entry, or technical integration—bringing collectively what is usually a disjointed set of workflows right into a single interface tailor-made for the journey business.

Patricio Boccardo, Managing Director of Sabre Direct Pay, mentioned the journey business’s lack of standardization in dispute dealing with has lengthy undermined operational effectivity. “Each issuer enforces its own formatting, evidence rules, and submission windows. That complexity reduces win rates, inflates case handling time, and complicates auditability across jurisdictions. What we’ve built is a dedicated chargeback layer that automates dispute creation, aligns submissions to issuer-specific requirements, and routes everything through a single interface. It allows providers to consolidate issuing and acquiring workflows in one environment, with full visibility and measurable recovery outcomes.”

Chargebacks911 will function because the dispute decision engine behind the service, offering the experience, infrastructure, and issuer connectivity required to handle chargebacks at scale. All entry and interplay will happen by Sabre Direct Pay, making certain clients have interaction with a single, unified platform for each funds and dispute administration.

“The dispute process in travel is disproportionately complex because it operates across high-value bookings, variable fulfillment timelines, and multiple parties,” mentioned Monica Eaton, CEO of Chargebacks911. “Most providers still rely on manual uploads, siloed portals, and general-purpose tools not designed for this use case. Our platform resolves that by automating issuer requirements, tracking dispute progress in real time, and applying tailored evidence strategies. Delivered through Sabre Direct Pay, this becomes an integrated resolution system—improving efficiency while protecting revenue.”

The launch builds on Sabre Direct Pay’s broader efforts to streamline monetary operations throughout the journey business. Recent partnerships have prolonged the platform’s footprint throughout a number of areas and capabilities—from Pay by Bank options with Trustly in Europe, to immediate cross-border payouts by TerraPay, airline fee orchestration through CellPoint Digital, and large-scale digital card issuance with Revolut, Sunrate, and WEX. In Brazil, Sabre additionally partnered with Jazz Tech to allow quick, compliant native card issuance for companies and suppliers. Each initiative addresses a structural hole in journey funds; the addition of chargeback decision brings crucial dispute dealing with into the identical unified framework.

SABR-F

About Sabre Corporation
Sabre Corporation is a number one know-how firm that tackles the journey business’s biggest alternatives and most advanced challenges. Sabre leverages velocity, scale, and perception to develop the know-how of tomorrow—empowering airways, hoteliers, companies, and different companions to retail, distribute, and fulfill journey globally. Headquartered in Southlake, Texas, USA, with staff world wide, Sabre serves clients in additional than 160 nations. For extra data, go to www.sabre.com. 

About Chargebacks911
Chargebacks911 is the worldwide chief in chargeback administration, delivering next-generation know-how for scalable dispute decision. Our plug-and-play platform allows issuers to automate workflows, optimize income restoration, and leverage real-time insights throughout the fee ecosystem. Protecting over 2.4 billion transactions yearly throughout all fee strategies, nations, and industries, Chargebacks911 is shaping the way forward for clever dispute administration—delivering a unified answer for issuers, acquirers, and retailers. www.chargebacks911.com 

Media Contact: Branko Karlezi, [email protected] 

SOURCE Sabre Corporation