Flair guarantees extra outreach for journey advisors, with Flair Companions

NEW AND COMING INITIATIVES

The airline has unveiled a raft of initiatives. Six months after asserting Flair FWD, Flair has introduced a sequence of enhancements to its buyer expertise, ‘from booking to the baggage claim.’

“Since launching Flair FWD, our teams have been hard at work, listening to our customers, reviewing our policies, and investing in delivering a better travel experience,” mentioned CEO, Maciej Wilk. “The work is not over with today’s announcement. If anything, the work is just beginning.”

A brand new website has already been launched, at FlyFlair.com. The airline now sends digital boarding passes to each buyer upon finishing check-in, in an effort to hurry up boarding. Flair additionally has a devoted crew that relays delay and disruption information to passengers.

There’s additionally an on-time assure, with clients on all flights with a delay of 60 minutes or extra receiving a $60 e-voucher for subsequent time. Flair additionally gives Apple AirTag bag monitoring.

Looking forward, on Dec. 3 Flair goals to launch Flair Express. Any buyer who purchases a carry-on bag, whether or not by way of the Lite/MAX bundles or individually, will get Flair Express. Flair Express will permit clients to board within the first boarding group, by way of a devoted line, and keep away from the bag sizer.

The airline may also add to its bundles portfolio, with a lineup of 4 bundles: Basic, Lite, Plus and MAX.

For passengers trying to promote their tickets – within the occasion they will’t make their flight – Flair will probably purchase again the seat if it’s a preferred flight, by way of a partnership with Fairlyne launching in December.

Flair is aiming to launch Flair Vacations in December. The airline says its growth into the Caribbean and Latin America had clients asking for tactics to package deal Flair flights with resorts. Flair’s Mexico City service launches Oct. 27 and Montego Bay launches Dec. 14.

Flair’s fleet of B737 plane connects 25 cities throughout Canada, the U.S., Mexico, the D.R. and Jamaica.