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As the Thanksgiving journey rush will get nearer, are the latest airport issues getting any higher?
CBS News New York’s Tim McNicholas spoke with journey consultants to clarify passengers’ rights and what to count on within the weeks forward.
Travel demand is hovering as the vacations close to — even with authorities shutdown horror tales recent in passengers’ minds.
“I lost a lot of time and money and pain,” one traveler stated earlier this month at Newark Liberty International Airport.
The aviation business is forecasting a fast comeback, with Delta’s CEO saying the airline shall be again to regular by Thanksgiving.
“I think we’ll be back a lot faster than people think,” Delta CEO Ed Bastian informed CBS Mornings final week.
But the challenges that predated the shutdown aren’t flying away so quick.
The Federal Aviation Administration continues to restrict flights at Newark Liberty International Airport, for instance, to 68 flights an hour attributable to air site visitors controller staffing challenges. In previous years, the FAA says it allowed as much as 77 flights an hour on the airport.
Teresa Murray, of the U.S. Public Interest Research Group, says folks ought to hope for the perfect and put together for the worst.
“We don’t necessarily believe that everything will be normal, whatever normal is, here in a week and a half going into Thanksgiving,” Murray stated.
President Trump lately rescinded a Biden-era proposal that will have made airways compensate clients in money for delays and cancellations. That does not change the legal guidelines already in place, so clients are nonetheless entitled to a full refund if an airline cancels or delays for greater than three hours for home flights.
Some airways additionally provide meals vouchers, lodges or flights on different airways if plans go sideways.
“You should absolutely ask the airline — ask them nicely — you know, gosh, I’m going to be stuck overnight, what can you do for me?” stated Murray.
A latest report from the analysis group discovered a pointy improve in prolonged tarmac delays final yr. Murray stated that might be, partially, as a result of airways are attempting tougher to restrict cancellations or delays, which could be pricey.
“It would not surprise me at all if we saw a ton of tarmac delays again this holiday season, because they just don’t want to give up and go back to the gate,” she stated.
Her recommendation? Pack snacks, as a result of it may take longer to achieve your turkey than anticipated.
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