Dozens of brides say Raleigh photographer is ghosting them after they paid hundreds

Dozens of brides are talking out to Troubleshooter Diane Wilson saying their marriage ceremony photographer has instantly gone silent, leaving them burdened and scrambling. For some, that is as their large days method.

Wilson heard from greater than two dozen brides who say they paid hundreds of {dollars} to Holly Christina Photography however can not get a response.

Some brides say communication stopped fully.

“Her phone was no longer working, so there was no way to get a hold of her,” stated Destiny Mantz.

Other brides say missed conferences and unanswered messages have left them panicked with weddings simply weeks away.

“They did not show up to the meeting and they have not responded to two emails and a text and Instagram DM. My wedding is in 60 days,” stated Alexis Sullivan.

Even moms of the brides say they’re apprehensive.

“I’ve been blocked. I can’t even text the number or call the number anymore. And she’s not communicating with anybody through email,” stated Dana Chavis.

She did hear from the Raleigh primarily based firm final week and she or he says they did ship the promised engagement images.

Shannon Rogers says she paid near $7,000 to Holly Christina Photography and whereas she did obtain sneak peek photographs, she says that is all she acquired.

“There’s not a single family picture in there. I have nothing with our grandparents, nothing with our parents, nothing,” stated Rogers.

Several brides say they’ve texted, known as, and emailed Holly Christina Photography however declare they’ve acquired no response. Now, they’re warning others and say they need motion.

“I would hope that we would get our money back,” Chavis stated.

Troubleshooter Diane Wilson has reached out to Holly Christina Photography however has not heard again but. However, some prospects say they did obtain an e-mail from the photographer final week.

The e-mail said partially that current communication delays had been as a consequence of “a temporary medical situation within the immediate family,” which “unfortunately led to gaps in response time.” The e-mail additionally said the enterprise isn’t closing and plans to honor current contracts.

A social media publish from Holly Christina Photography reads:

“Over the past few weeks, our family has been navigating a serious and unexpected medical emergency.

Holly has been hospitalized twice, which significantly disrupted communication and our ability to respond as promptly as we always strive to.

We sincerely apologize for the silence and any concern this may have caused.

We want to share that all scheduled weddings have continued to be covered. While we are behind on edits, we are actively working through the backlog.

Holly deeply cares about her clients. Photography has always been more than a job for her, it’s her heart and her purpose, which makes this situation especially difficult for her and our family.

We will be reaching out with clear updates and next steps by the end of the week. Thank you for your patience and understanding during this difficult season.”

Some brides say they paid with bank cards and are actually disputing the costs. Many additionally inform us they paid in full after being provided a reduction for doing so.

If you may have been impacted by Holly Christina Photography please contact Troubleshooter Diane Wilson.

This is a growing story.

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