Winter Storm Fern replace: Delta cancels flights in 5 states, expands waivers for purchasers to regulate journey

As the winter storm system strikes east, present forecasts point out important snowfall in Oklahoma and accumulating ice all through Northern Texas starting Friday night.

Due to those anticipated circumstances, flight cancelations are crucial at choose airports in North Texas, Oklahoma, Arkansas, Louisiana and Tennessee to make sure the protection of our prospects and other people. Delta robotically rebooks prospects to the following greatest itinerary, and prospects could make additional modifications by way of the Delta app and Delta.com.

Delta is proactively adjusting staffing ranges to make sure groups are in place to help our prospects. This contains sending specialists from chilly climate hubs to help deicing and baggage groups at airports corresponding to Atlanta, Birmingham, Huntsville, Knoxville and Nashville.

This climate system is presently forecasted to affect operations within the Northeast beginning Sunday afternoon.  To assist reduce disruption to our prospects’ journey plans, we’ve issued a journey waiver for Eastern North America, along with the winter climate waiver issued yesterday masking impacted components of the central and southeastern United States. Both waivers cowl journey to, from or via affected cities.

Additional steerage for purchasers:

• Before coming to the airport, we encourage prospects to confirm their flight standing by way of the Delta app or on Delta.com.
• Use the app’s self-service standby characteristic to view and be part of obtainable standby lists, offering prospects with extra flexibility to get on an earlier flight the place area is out there (characteristic restricted to U.S. home journey solely, for purchasers on the final leg of their journey).
• Customers touring on a U.S. home itinerary who expertise a flight delay of three hours or extra and select to not fly – both on the unique delayed flight or on a rebooked itinerary – are entitled to obtain a full refund for the unflown portion of their ticket (together with any ancillary charges paid or checked baggage prices). The similar refund eligibility applies if a buyer experiences a flight delay of six hours or extra on a world itinerary and chooses to not fly.

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Wednesday, Jan. 21 | 7 a.m. EDT

Weather forecasts predict impactful winter climate together with freezing rain, sleet and ice accumulation throughout Texas, the Southeast, together with Delta’s Atlanta hub, and into the Northeast over the following a number of days. The security of Delta prospects and our individuals stays at first as we carefully monitor forecasts to find out crucial schedule changes.    

To assist prospects handle their journey plans and reduce disruptions, Delta is providing flexibility to prospects with current bookings to change their travel with no charges. If you want to alter your journey, go to Delta.com or the app. As at all times, if a flight is canceled or a delay causes a misconnect, Delta will work to rebook prospects on the following obtainable flight.   

Delta encourages prospects to observe their flight standing carefully on delta.com or the app for the newest info. Customers can have updates despatched on to their cell machine or by e mail. Delta will present prospects with as a lot discover as potential about modifications to flight schedules.