Metro Detroit wedding ceremony photographer ghosts {couples} on their massive day

(FOX 2) – Smile and say cheese to Kendall Hoover, a marriage photographer. 

She is the individual that glad {couples} rent for his or her massive day — that’s, if she reveals up. 

Instead of getting their wedding ceremony day captured endlessly, they’re left with out anybody to snag the joyous moments that come when tying the knot. And it is left various individuals upset by Hoover lacking in motion.

Just ask Josh:

“You’re a cruel woman. How are you going to do this to someone on their big day?”

Or possibly Cassidy:

“One, it was very unprofessional, but it was also cruel what she did.”

As for Gabrielle, she says, “it feels dirty, and I’m disgusted.”

According to those three sad clients, Hoover is a con-woman who’s not fascinated about their matrimony. She simply wished their matri-money.

A ‘Clerical Error’

Tarah and her husband Josh are amongst those that contacted Hoover. They had seen her advertisements on Instagram exhibiting her wedding ceremony enterprise. It’s referred to as Photography by Kendall H.

They paid the $985 deposit in April 2024, which was 18 months earlier than the marriage.

During that point, they did not hear something from her.

“A year and a half, you’d think she’d reach out and say ‘hey, what’s up, how are you guys doing? Are you guys excited?'” mentioned Josh. “She never reached out or anything.”

That was till proper earlier than the marriage when Hoover supplied them the previous “pay the balance in full now for a discount deal.”

“I’ll give you an additional 10% off. I’m like, ‘yeah,’” mentioned Tarah. “So we paid it.”

They paid $2,600 in whole, up entrance. Then the marriage day arrived. 

“Friday morning, day before the wedding, I woke up to a text message from her saying she was not going to be able to do the wedding because of a clerical error,” Tarah mentioned.

That was Hoover’s clerical error — not Tarah’s. After all, they employed her greater than a yr earlier.

The couple ended up having to scramble to search out one other photographer final minute and shell out hundreds extra. It left them with a foul style of their mouth.

“You screwed us over. With no remorse. No sorry. Clerical error,” Tarah mentioned.

From guilt-tripping to a midnight cancellation

Cassidy is one other sad buyer of Hoover’s, telling FOX 2 she paid practically $3,000 for her pictures providers.

Cassidy employed Hoover for an October wedding ceremony. Hoover had unhealthy communication, she remembered, and fired off an e mail a month earlier than the marriage to ask what was occurring.

She mentioned Hoover responded with a message that included fairly the guilt journey.

“I felt awful. Her husband is in the hospital and I sent this really stern email,” Cassidy mentioned. “But I said I was sorry, hope she was doing better, didn’t hear back from her.”

Then, at 1 a.m. on the day of the marriage, Cassidy will get a message: Hoover will be unable to {photograph} the marriage.

And she did not give the cash again both, crushing Cassidy.

“Every girl dreams of their wedding day and to have someone cancel on you, especially your photographer — on the day of your wedding,” Cassidy mentioned with tears in her eyes. “It’s really horrible.”

Caught in a lie

Hoover’s neighbor has even employed her for a marriage in August. Jennifer had paid her $1,749 to get issues arrange.

Then Hoover started avoiding her. 

She would attain out for affirmation, and never get any response. Then on the Friday earlier than the marriage, Jennifer bought a textual content.

“Unfortunately, I had to leave town unexpectedly because my mother passed away Wednesday,” learn the message from Hoover to Jennifer.

Jennifer would not consider that, as a result of on the identical day, Hoover posted a TikTok from her exterior a Detroit Tigers sport. She had a beer in her hand.

“For someone who didn’t know her, who didn’t live across the street from her for six years, it would sound like a great excuse,” mentioned Jennifer. “You wouldn’t have been at comerica the same day you were telling me your mom died.”

Atleast two of the victims have filed police experiences.

Confronting the photographer

When approached by FOX 2, Hoover first ignored the requests to touch upon allegations made by a number of {couples}.

After urgent her for solutions, she mentioned, “brides have been refunded, it’s all been taken care of, and that’s all I have to say.”

And what does Rob Wolchek need to say?

“I now pronounce you’re in the HAAAAAALLLLL OF SHAMEEE.”

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