Travel Specialist, Associate – West Coast, Velocity Black (Remote) at Capital One

Overview

Travel Specialist, Associate – West Coast, Velocity Black (Remote)

We’re excited to share that Capital One US has now acquired Velocity Black, a digital concierge firm. 

Velocity Black by Capital One harnesses the facility of synthetic intelligence, the heat of human consultants and the comfort of the newest interfaces to assist high-performance individuals actualize the total potential of their lives. It’s concierge, reimagined for the digital age.

By harnessing 24/7 chat, AI, and cell funds, we assist our prospects do extra and be extra within the digital age. From entry to the most well liked eating places to assured upgrades on the world’s most interesting resorts. Make a customized request via the app and you can be chatting to our crew inside 1 minute, 24/7/365.

What unites us are the values we share: the relentless pursuit and celebration of excellence, actualizing the total potential of our lives, and impacting the world in a constructive method.

Capital One supplies a quick paced, dynamic surroundings the place you’ll be able to excel in your profession. At Capital One, range, inclusion & belonging are valued at our core, sparking and enabling us to do good for our associates, prospects and communities. Guided by our shared values, we thrive in an surroundings the place collaboration and openness are valued.  We nurture an surroundings that draws and develops expertise from all backgrounds and experiences, and empower our associates to do nice work by making a tradition of belonging that values various views, fosters collaboration and encourages progressive concepts – and are routinely acknowledged as the most effective firms to work for.

As a part of our journey crew, you’ll talk with shoppers, suppliers, and fellow crew members to ship best-in-class service to our members. Selecting related lodging and transportation choices and guaranteeing each element is checked to offer a clean and stress-free journey expertise whereas creating reminiscences for our shoppers that can final a lifetime.

General Responsibilities:

• Assisting shoppers in reserving journey, starting from industrial flights to motels, to trip properties and automotive leases

• Use Global Distribution System (GDS) and different on-line journey instruments to e book and talk with suppliers

• Working with suppliers world wide to make sure our shoppers are receiving the most effective charges, perks, and repair available in the market

What we’re searching for:

• Adaptability and multitasking

• ‘Yes first’ mentality

• A ardour for journey and touring

• Strong analytical expertise and intensely robust consideration to element

• Experience working with excessive web price people and shoppers

• Entrepreneurial, problem-solving perspective

• Excellent, clear and efficient verbal and written communication expertise

• Experience in a collaborative and clear surroundings

• Ability to work in high-pressure surroundings with tight deadlines

• Flexible working hours – accessible to work on evenings, weekends and a few holidays

Typical hours might embrace: 

Basic Qualifications: 

• High School Diploma, GED, or Equivalent Certification   

• At least 1 12 months expertise coordinating journey

Preferred Qualifications: 

• Bachelor’s Degree or Military expertise

• 2+ years expertise at a journey company 

• 1+ 12 months of Global Distribution System (GDS) or different on-line journey instruments expertise

At this time, Capital One won’t sponsor a brand new applicant for employment authorization for this place.

The minimal and most full-time annual salaries for this position are listed under, by location. Please notice that this wage data is solely for candidates employed to carry out work inside one among these places, and refers back to the quantity Capital One is prepared to pay on the time of this posting. Salaries for part-time roles will probably be prorated based mostly upon the agreed upon variety of hours to be recurrently labored.

Remote (Regardless of Location): $66,700 – $76,100 for Associate, Travel SpecialistRichmond, VA: $66,700 – $76,100 for Associate, Travel Specialist

Candidates employed to work in different places will probably be topic to the pay vary related to that location, and the precise annualized wage quantity provided to any candidate on the time of rent will probably be mirrored solely within the candidate’s provide letter.

This position can also be eligible to earn efficiency based mostly incentive compensation, which can embrace money bonus(es) and/or long run incentives (LTI). Incentives could possibly be discretionary or non discretionary relying on the plan.

Capital One presents a complete, aggressive, and inclusive set of well being, monetary and different advantages that assist your complete well-being. Learn extra on theCapital One Careers web site. Eligibility varies based mostly on full or part-time standing, exempt or non-exempt standing, and administration stage.

This position is anticipated to just accept purposes for at least 5 enterprise days.No businesses please. Capital One is an equal alternative employer (EOE, together with incapacity/vet) dedicated to non-discrimination in compliance with relevant federal, state, and native legal guidelines. Capital One promotes a drug-free office. Capital One will take into account for employment certified candidates with a legal historical past in a way in step with the necessities of relevant legal guidelines relating to legal background inquiries, together with, to the extent relevant, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and different relevant federal, state, and native legal guidelines and laws relating to legal background inquiries.

If you might have visited our web site in the hunt for data on employment alternatives or to use for a place, and also you require an lodging, please contact Capital One Recruiting at 1-800-304-9102 or by way of electronic mail at RecruitingLodging@capitalone.com. All data you present will probably be saved confidential and will probably be used solely to the extent required to offer wanted cheap lodging.

For technical assist or questions on Capital One’s recruiting course of, please ship an electronic mail to Careers@capitalone.com

Capital One doesn’t present, endorse nor assure and isn’t chargeable for third-party merchandise, providers, instructional instruments or different data accessible via this website.

Capital One Financial is made up of a number of totally different entities. Please notice that any place posted in Canada is for Capital One Canada, any place posted within the United Kingdom is for Capital One Europe and any place posted within the Philippines is for Capital One Philippines Service Corp. (COPSSC).