Lifestyle Concierge Job Details | International SOS

Position: Lifestyle Concierge
Location: Singapore, Signature #03-02, Aspire Asia Pacific Site Offices
Company: Aspire Lifestyles (Apac) PTE. LTD
Division: Aspire Business Line
Function: Aspire Lifestyles Services

We are looking for a devoted and extremely skilled Lifestyle Concierge to hitch our Aspire Lifestyles group in Singapore. This position is pivotal in delivering distinctive personalised service that enhances the existence of our valued purchasers by anticipating their wants and facilitating seamless entry to an intensive vary of companies and experiences.

About the Role

As a Lifestyle Concierge, you’ll act as the first level of contact for our purchasers, offering professional steering and help tailor-made to their particular person preferences. Your position is important in fostering long-term relationships and guaranteeing shopper satisfaction via proactive communication, meticulous consideration to element, and environment friendly service supply.

Key Responsibilities

• Serve as a trusted advisor to purchasers, understanding their way of life necessities and proactively providing tailor-made options.
• Coordinate and handle luxurious and on a regular basis way of life requests together with journey, eating, leisure, wellness, and unique occasions.
• Build and keep a complete community of high-quality distributors and repair suppliers to make sure excellence in service supply.
• Handle purchasers’ requests with discretion and confidentiality, sustaining the best requirements of privateness and professionalism.
• Collaborate with cross-functional groups inside Aspire Lifestyles to develop revolutionary way of life options and improve the shopper expertise.
• Utilize the Aspire Lifestyles platform and different proprietary instruments to trace and handle shopper interactions and preferences successfully.
• Resolve shopper points promptly and effectively, guaranteeing their wants are met with the utmost care and a spotlight.
• Continuously replace data of developments, native and worldwide occasions, and unique gives to offer purchasers with up-to-date and related data.

Qualifications and Skills

• Proven expertise in concierge companies, hospitality, luxurious retail, or a associated customer-focused trade.
• Exceptional interpersonal and communication abilities, with the flexibility to interact successfully with a various shopper base.
• Strong organizational and multitasking talents, able to managing assorted and complicated requests concurrently.
• Ability to work independently and as a part of a group in a fast-paced surroundings.
• High degree of discretion in dealing with confidential data.
• Proficiency in utilizing digital instruments and reserving platforms most popular.
• Passion for delivering distinctive service and creating memorable experiences for purchasers.

Why Join Aspire Lifestyles?

At Aspire Lifestyles, we’re dedicated to offering an inclusive and supportive work surroundings that values variety and fosters skilled progress. Our group thrives on innovation and a shared dedication to excellence in service supply. Joining us means changing into a part of a worldwide chief in way of life administration companies, providing alternatives to work with a global clientele and develop your profession in an thrilling and dynamic trade.

If you might be captivated with hospitality, get pleasure from constructing connections, and aspire to ship unparalleled shopper experiences, that is the position for you. Apply now to turn into an integral a part of the Aspire Lifestyles household and assist us set new requirements in way of life concierge companies.