AVP Operational Risk Sr Analyst – Rewards Gaming

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Job Overview

The Operational Risk Sr Analyst is a seasoned skilled position. Applies in-depth disciplinary data, contributing to the event of latest strategies and the development of processes and work-flow for the realm or perform. Integrates subject material and business experience inside an outlined space. Requires in-depth understanding of how areas collectively combine inside the sub-function in addition to coordinate and contribute to the aims of the perform and general enterprise. Evaluates reasonably complicated and variable points with substantial potential affect, the place improvement of an method/taking of an motion includes weighing numerous options and balancing probably conflicting conditions utilizing a number of sources of knowledge. Requires good analytical expertise with a view to filter, prioritize and validate probably complicated and dynamic materials from a number of sources. Strong communication and diplomacy expertise are required. Regularly assumes casual/formal management position inside groups. Involved in teaching and coaching of latest recruits Significant affect by way of venture dimension, geography, and so forth. by influencing selections via recommendation, counsel and/or facilitating providers to others in space of specialization. Work and efficiency of all groups within the space are instantly affected by the efficiency of the person.

This Sr Analyst will probably be a part of the brand new Fraud Policy staff designing and implanting the Rewards Gaming Function at Citi.  They will probably be chargeable for detailed account evaluation and coverage optimization for this course of. Providing account stage findings and identification of bigger portfolio tendencies.

Responsibilities:

• Participates within the software of operational danger insurance policies, know-how and instruments, and governance processes to create lasting options for minimizing losses from failed inside processes, insufficient controls, and rising dangers.
• Contributes to danger assessments and drives actions to handle the basis causes that persistently result in operational danger losses by difficult each historic and proposed practices.
• Provides governance and oversight could embody (not restricted to) know-how operational danger, for instance.
• Evaluates the management surroundings by making certain applicable controls are in place.
• Coordinates audits, examinations, and deliverable necessities from inside and exterior reviewers by supporting coordinating actions.
• Ensures venture completion, particular assignments, and different advert hoc actions as required.
• Ensures the Operations Team is in compliance with all regulatory insurance policies and procedures.
• Additional duties as assigned
• Has the power to function with a restricted stage of direct supervision.
• Can train independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or different staff members.
• Appropriately assess danger when enterprise selections are made, demonstrating specific consideration for the agency’s repute and safeguarding Citigroup, its shoppers and property, by driving compliance with relevant legal guidelines, guidelines and laws, adhering to Policy, making use of sound moral judgment concerning private habits, conduct and enterprise practices, and escalating, managing and reporting management points with transparency.

Qualifications:

• 5-8 years related expertise
• Excellent verbal and written communication expertise
• Customer targeted with wonderful Interpersonal expertise and talent to work nicely in a staff surroundings collaborating throughout various teams
• Demonstrated understanding of operational danger and hole identification
• Ability to prioritize and handle a number of tasks concurrently
• Ability to current a compelling case to affect others the place applicable

Education:

• Bachelor’s/University diploma or equal expertise

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Job Family Group:

Risk Management

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Job Family:

Operational Risk

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Time Type:

Full time

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Primary Location:

Jacksonville Florida United States

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Primary Location Full Time Salary Range:

$79,120.00 – $118,680.00

In addition to wage, Citi’s choices might also embody, for eligible staff, discretionary and formulaic incentive and retention awards. Citi affords aggressive worker advantages, together with: medical, dental & imaginative and prescient protection; 401(okay); life, accident, and incapacity insurance coverage; and wellness packages. Citi additionally affords paid break day packages, together with deliberate break day (trip), unplanned break day (sick depart), and paid holidays. For extra data concerning Citi worker advantages, please go to citibenefits.com. Available choices could fluctuate by jurisdiction, job stage, and date of rent.

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Most Relevant Skills

Analytical Thinking, Constructive Debate, Controls Design, Escalation Management, Issue Management, Operational Risk, Policy and Procedure, Policy and Regulation, Risk Controls and Monitors, Risk Identification and Assessment.

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Other Relevant Skills

For complementary expertise, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Feb 27, 2026

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