Some prospects of Holly Christina Photography getting refunds

RALEIGH, N.C. (WTVD) — New developments within the ongoing Troubleshooter investigation right into a Raleigh marriage ceremony photographer accused of ghosting brides after which out of the blue shutting down. We’ve coated the fallout for weeks after Holly Christina Photography introduced on social media in January that it had ceased operations, which left dozens of brides questioning if they might ever obtain their marriage ceremony pictures or get their a reimbursement.

Now, we’re listening to from some brides and moms of brides about progress. Dana Chavis was one of many first prospects of Holly Christina Photography to achieve out to Troubleshooter Diane Wilson.

“I’ve been blocked. I can’t even text the number or call the number anymore, and she’s not communicating with anybody through email,” mentioned Chavis.

Chavis finally acquired her daughter’s engagement pictures, however she paid greater than $5,000 to Holly Christina Photography to doc her daughter’s upcoming July marriage ceremony, and after Holly Christina Photography introduced it had ended operations, Chavis filed a dispute along with her bank card straight away. It took 30 days for her bank card firm to research, however she simply acquired phrase that she gained her dispute.

“I was so happy because I was nervous because, you know, they give you the temporary credit and you’re just waiting. I was checking it every day, every day to see if it would flip over to a real credit, and I finally saw it,” Chavis mentioned.

We’ve heard from greater than 100 brides and moms of the brides in an identical scenario. Some, like Chavis, disputed the costs and mentioned additionally they acquired phrase that they gained their dispute. Other prospects say they paid in money or with their debit card and may’t file a dispute, and are pissed off to be out the cash they paid Holly Christina Photography.

Three brides have informed Wilson they’ve lastly obtained their uncooked marriage ceremony pictures from Holly Christina Photography, however not the video they paid for. However, many different brides who had fall weddings mentioned they’ve obtained nothing but from Holly Christina Photography.

Wilson has repeatedly tried to contact Holly Christina Photography for remark, however has not obtained a response. Some prospects did obtain an electronic mail from the corporate saying the closure and instructing them to electronic mail with questions.

Chavis mentioned, “I am not kidding. I have emailed her every day, two to three times a day. I have texted. There’s no response.”

The North Carolina Attorney General’s Office confirms its investigation into Holly Christina Photography is ongoing. As of this week, the workplace says 164 complaints have been filed. Consumers who consider they have been affected can nonetheless file a grievance with the Attorney General’s Office.

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