GO GEORGE launches new digital instruments for commuters

Western Cape MEC for Mobility, Minister Isaac Sileku, featured on the GO GEORGE venue at TRUNS, the place he formally launched GoBot – the latest addition to the GO GEORGE bouquet of data channels. He is featured with Communication Champions, and different attendees, and props used to introduce the idea.

GO GEORGE has launched a marketing campaign to assist passengers use its rising vary of digital self-help instruments. While many commuters have lengthy relied on the Call Centre, Facebook enquiries or e-mail for help, there’s a rising want for quicker, extra handy choices that passengers can entry anytime. Over the previous two years, the service has been investing in expertise to make journey planning simpler and out there 24/7.

Recent upgrades embrace a revamped web site with an interactive cease explorer and up to date timetables, GoBot (the service’s devoted chat bot) for immediate solutions, and digital data screens that can quickly be put in at key areas.
Western Cape Mobility Minister Isaac Sileku visited the TRUNS Transfer Location on 24 February 2026 to show how these instruments, together with GoBot, present commuters with real-time journey data and route planning help.

“Our goal is to build a transport system that respects the time and dignity of every commuter,” stated Minister Sileku. “By putting real-time information directly into passengers’ hands through GoBot and our upgraded digital platforms, we are removing the uncertainty from public transport. Whether someone is travelling to school, work or home, they can now plan their journeys with greater confidence and reliability whenever it suits them – not only during working hours.”

GO GEORGE Manager Morné Lakay stated that whereas the service is embracing expertise, private help stays out there.

“We know that not everyone is comfortable using digital tools straight away,” stated Lakay. “That is why our communication champions are providing step-by-step guidance on buses and at transfer points. We are also visiting SASSA grant sites and old age homes to ensure that senior citizens and vulnerable passengers are supported and not left behind.”

Key options of the marketing campaign embrace:
• GoBot: The devoted chat bot providing real-time schedules and simple journey planning.
• Interactive QR codes: A pilot of 40 pole collars at key stops offers passengers on the spot entry to GoBot and timetables.
• On-the-ground coaching: Direct engagement at faculties, Nelson Mandela University and group hubs.

Passengers are inspired to discover these digital instruments on-line to take pleasure in a extra handy and seamless journey expertise.