Process Management, Capital One Travel at Capital One

Overview

Manager – Process Management, Capital One Travel

Join the fast-growing Capital One Premium Products group, as we launch merchandise and experiences designed for purchasers on the prime of the market. The Process Manager on the Capital One Travel group will drive operational excellence, specializing in constructing a safe, well-managed atmosphere for a extremely modern and quickly evolving enterprise.

Capital One offers a quick paced, dynamic atmosphere the place you may excel in your profession. At Capital One, range, inclusion & belonging are valued at our core, sparking and enabling us to do good for our associates, prospects and communities. Guided by our shared values, we thrive in an atmosphere the place collaboration and openness are valued.  We nurture an atmosphere that draws and develops expertise from all backgrounds and experiences, and empower our associates to do nice work by making a tradition of belonging that values various views, fosters collaboration and encourages modern concepts – and are routinely acknowledged as among the best firms to work for.

The Role:

As a Process Manager at Capital One, you’ll be part of a group devoted to fostering a well-managed atmosphere that helps development, innovation, and operational effectiveness inside the Travel group. You will drive scale and scale back operational threat by eliminating fragmented, handbook workflows via the standardization of documentation and the identification of high-leverage automation alternatives. From day one, you’ll have vital and thrilling obligations, collaborating with key stakeholders throughout the corporate.

We are looking for devoted, disciplined, course of professionals who excel in a group atmosphere. This particular person should be capable to successfully talk and affect companions throughout the corporate and throughout a number of ranges of the group. Strong analytical expertise, consideration to element, and the flexibility to adapt to a dynamic, quick paced atmosphere are important to succeeding on this function. 

General Responsibilities:

• Well Managed Leader: Lead, take possession and drive initiatives via numerous boards, approvals and stakeholder requests whereas repeatedly driving effectivity and enhancing the processes

• Architect the Target State: Own the design and execution of a unified operational framework for key initiatives that help a nicely managed atmosphere for the Travel group

• Standardize & Automate: Eliminate handbook fragmentation by standardizing documentation and figuring out automation alternatives to cut back operational threat

• Stakeholder Influence: Build efficient relationships and collaborate with key stakeholders to realize purchase in, determine dangers and align on collaborative options. Have wonderful written and verbal communication expertise that are important for interacting and speaking with key stakeholders in any respect ranges throughout the corporate to handle, inform and affect outcomes. 

• Process Efficiencies: Identify methods to reinforce effectivity and velocity to market whereas sustaining compliance to requirements and laws. Implement and keep a structured strategy with an eye fixed on transparency and consistency of supply and prioritization.

The profitable candidate will:

• Ability to drive impactful outcomes with complicated tasks

• Maintain a strategic mindset in all points of the work, understanding the large image of our strategic agenda

• Ability to use rigor and guarantee completion of advert hoc tasks various in measurement and scope.

• Be extremely organized with wonderful consideration to element

• Be versatile and outcomes oriented whereas delivering a number of priorities

• Be snug with ambiguity and create construction the place none exists

• Possess robust communication expertise and skill to interface with all ranges of the group.

• Be a tradition chief supporting an inclusive and thriving work atmosphere for all

• Develop deep relationships with key stakeholders and associate groups to realize purchase in and push agendas ahead

• Strong downside fixing and influencing expertise    

Basic Qualifications

• Bachelor’s Degree or army expertise

• At least 3 years of expertise in Process Management, Project Management, or Operations

• At least 1 12 months of expertise with Google Suite merchandise

Preferred Qualifications

• Masters or MBA diploma

• 5+ years of expertise in Process Management, Project Management, or Operations

• PMP, Lean, Six Sigma, or Business Process Management certification 

At this time, Capital One won’t sponsor a brand new applicant for employment authorization for this place.

The minimal and most full-time annual salaries for this function are listed under, by location. Please word that this wage info is solely for candidates employed to carry out work inside one among these areas, and refers back to the quantity Capital One is prepared to pay on the time of this posting. Salaries for part-time roles shall be prorated based mostly upon the agreed upon variety of hours to be frequently labored.

McLean, VA: $134,400 – $153,300 for Manager, Process ManagementNew York, NY: $146,600 – $167,300 for Manager, Process ManagementRichmond, VA: $122,100 – $139,400 for Manager, Process Management

Candidates employed to work in different areas shall be topic to the pay vary related to that location, and the precise annualized wage quantity provided to any candidate on the time of rent shall be mirrored solely within the candidate’s supply letter.

This function can also be eligible to earn efficiency based mostly incentive compensation, which can embrace money bonus(es) and/or long run incentives (LTI). Incentives could possibly be discretionary or non discretionary relying on the plan.

Capital One affords a complete, aggressive, and inclusive set of well being, monetary and different advantages that help your whole well-being. Learn extra on theCapital One Careers web site. Eligibility varies based mostly on full or part-time standing, exempt or non-exempt standing, and administration stage.

This function is anticipated to just accept functions for no less than 5 enterprise days.No businesses please. Capital One is an equal alternative employer (EOE, together with incapacity/vet) dedicated to non-discrimination in compliance with relevant federal, state, and native legal guidelines. Capital One promotes a drug-free office. Capital One will contemplate for employment certified candidates with a felony historical past in a fashion per the necessities of relevant legal guidelines concerning felony background inquiries, together with, to the extent relevant, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and different relevant federal, state, and native legal guidelines and laws concerning felony background inquiries.

If you’ve got visited our web site searching for info on employment alternatives or to use for a place, and also you require an lodging, please contact Capital One Recruiting at 1-800-304-9102 or through electronic mail at RecruitingLodging@capitalone.com. All info you present shall be saved confidential and shall be used solely to the extent required to supply wanted cheap lodging.

For technical help or questions on Capital One’s recruiting course of, please ship an electronic mail to Careers@capitalone.com

Capital One doesn’t present, endorse nor assure and isn’t accountable for third-party merchandise, providers, instructional instruments or different info accessible via this web site.

Capital One Financial is made up of a number of totally different entities. Please word that any place posted in Canada is for Capital One Canada, any place posted within the United Kingdom is for Capital One Europe and any place posted within the Philippines is for Capital One Philippines Service Corp. (COPSSC).