PURPOSE OF POSITION/SUMMARY
To function a Gaming Enforcement Agent within the Enforcement Division of the Indiana Gaming Commission, reporting on to the Gaming Enforcement Supervisor and Assistant Supervisor. The Gaming Enforcement Agent is chargeable for conducting all regulatory and felony enforcement actions on the assigned on line casino.
A DAY IN THE LIFE
- Work beneath the direct supervision of the Gaming Enforcement Supervisor and Assistant Supervisor.
- Ensure strict compliance with all relevant Commission insurance policies, directives, administrative guidelines and rules.
- Obtain thorough data of on line casino personnel duties and inside controls of the assigned on line casino.
- Conduct interviews with on line casino license candidates to find out suitability for licensure whereas figuring out any potential points. Learn and keep data and proficiency of IGC’s licensing system to finish this course of. Collect fingerprints utilizing the offered digital fingerprint system to expedite the licensing course of for brand new rent candidates and for the re-investigation course of for on line casino licenses.
- Serve letters to on line casino licensees on behalf of IGC to deal with any ongoing licensing considerations.
- Complete all enforcement work and stories with the utmost quantity of proficiency, effort and accuracy in accordance with the Case Management System (SOMA) and Standard Operating Procedures.
- Understand, monitor and make the most of safety and surveillance methods on the assigned on line casino.
- Conduct common, well timed and thorough testing of digital gaming gadgets and different gaming gear on the assigned on line casino.
- Receive and course of public and business complaints, grievances and disputes.
The job description shouldn’t be designed to cowl or comprise a complete itemizing of actions, duties or duties which might be required of the worker. Other duties, duties and actions could change or be assigned at any time.
WHAT YOU’LL NEED FOR SUCCESS
You should meet the next necessities to be thought of for employment:
- High college diploma or High School Equivalent (HSE).
- Valid Driver’s License.
- Ability to objectively and promptly analyze points.
- Ability to conduct felony and regulatory investigations.
- Ability to conduct investigative interviews successfully.
- Effectively talk each orally and in writing.
- Obtain proficiency within the utilization of the Commission’s Electronic Gaming Device Systems and Licensing and Application Management (LAM).
- Ability to develop thorough data of Commission guidelines, rules and procedures.
- Ability to develop data of intelligence gathering, guidelines of proof and courtroom proceedings.
- Ability to keep up strict confidentiality.
- Adhere to the Commission coverage prohibiting Commission staff and partner from playing or taking part in any licensed recreation or gaming gadget beneath the jurisdiction of the Commission within the State of Indiana.
- Comply with the Indiana Office of Technology’s Information Security Policies and Minimum Compliance Requirements.
You should fulfill the next necessities to proceed employment:
- Successfully full the Indiana Law Enforcement Academy Basic Course
- Complete annual necessary legislation enforcement Inservice coaching to retain legislation enforcement standing
- Successfully qualify yearly with a passing rating with company issued firearms.
PERSONAL WORK RELATIONSHIPS
- Work with and coordinate actions with the Administrative Division and the Background and Financial Investigations Section.
- Work with and coordinate actions with the Gaming Enforcement Investigators.
- Work with and facilitate productive relationships with federal, state and native legislation enforcement businesses.
- Work with and facilitate productive relationships with relevant regulatory businesses sharing oversight duties of the gaming business.
- Work in knowledgeable and courteous method with all patrons, candidates and other people associated to the on line casino operations.
- Maintain an in depth relationship with the Gaming Enforcement Supervisor and Assistant Supervisor, coordinating investigatory and enforcement actions.
PHYSICAL EFFORT AND WORKING CONDITIONS
- Job duties are primarily completed in a smoke-filled on line casino setting.
- Work is commonly carried out in an accelerated setting and beneath irritating situations.
- Working 12-hour shifts and as much as 14 hours (restricted and emergency conditions).
- Rotating shifts, evenings, weekends, and holidays are doable.