Customer Onboarding Specialist – Premium Lifestyle Directory (Female Applicants Only) 1632629

About the Role

We’re hiring on behalf of our shopper, who operates a premium life-style classifieds and listing platform based mostly in New Zealand. The platform helps impartial service suppliers listing and promote themselves to a focused viewers.

The position is straightforward and completely customer-service targeted. You’ll be the pleasant first level of contact for individuals who’ve expressed curiosity in promoting on the platform however want a hand getting their itemizing stay.

What You’ll Actually Do

The complete job is one factor: attain out to leads by name or textual content, stroll them by way of how the platform works, and assist them full their signup. If somebody is battling the signup course of, you signal them up on their behalf utilizing the main points they offer you. That’s it.

No gross sales strain, no chilly pitching, no upselling. These are heat leads who already need to be on the platform and simply want steering.

Who We’re Looking For

– Female candidates solely (the viewers and clientele are predominantly ladies, and this issues for consolation and rapport)

– Comfortable talking and texting in clear, pleasant English

– Patient and heat cellphone method

– Reliable web and a quiet house for calls

– Open-minded and non-judgmental — this can be a life-style/adult-oriented business, and former expertise in any grownup, life-style, relationship, or associated business is a powerful plus

– Able to work independently with minimal supervision

Compensation

– Competitive hourly base price (mentioned at interview based mostly on expertise)

– Performance bonus paid per profitable signup accomplished along with your assist (Will be mentioned)

– Paid weekly

Hours

20 hours per week, versatile scheduling. You can construction your week round what works for you, so long as you are accessible throughout cheap hours to achieve leads.

To Apply

Send a brief message telling us:

– Your related expertise (customer support, gross sales help, or any grownup/life-style business work)

– A 30-60 second Video recording introducing your self (that is essential — we need to hear your cellphone method)

Your weekly availability

– Your anticipated hourly price in USD

Applications with out a voice recording is not going to be thought of.