Senior Business Manager – Capital One Travel at Capital One

Overview

Senior Business Manager – Capital One Travel

We are searching for a Senior Business Manager to personal the end-to-end trip leases expertise at Capital One Travel. This is a dual-mandate function: on one facet, you’ll craft the best-in-class reserving expertise for cardholders looking for trip rental properties; on the opposite, you’ll construct the instruments and methods that allow us to entry one of the best stock on the highest margin. You will personal each the patron UX and the host/supply-side platform, making certain that the expertise for property hosts is as seamless and compelling because the expertise for vacationers.

This function sits on the intersection of product, engineering, design, and industrial technique. You will accomplice intently with enterprise growth and industrial groups to make sure that the merchandise you construct immediately allow the onboarding of high-quality properties and drive favorable unit economics. You will assist the holiday leases P&L and personal the technical roadmap, translating enterprise goals into product technique and transport outcomes that transfer the needle.

We are constructing in an AI-first setting, and we anticipate this individual to be a hands-on practitioner—not simply somebody who talks about AI, however somebody who actively makes use of AI instruments to prototype, validate, and speed up product growth.

What You’ll Do

• Own the holiday leases technical roadmap from discovery by means of supply, balancing traveler-facing expertise enhancements with supply-side tooling and platform investments.

• Define and drive the product technique for each the patron reserving expertise and the host/property administration expertise, making certain parity of high quality on either side of {the marketplace}.

• Support the holiday leases P&L—set targets, observe key inputs, and ship enterprise outcomes with the suitable high quality and in a well timed trend.

• Partner immediately with the industrial and enterprise growth groups to grasp the availability panorama, establish stock gaps, and construct merchandise that assist onboard the suitable properties at one of the best phrases.

• Prototype and validate product ideas quickly utilizing AI instruments corresponding to Claude Code, Claude Cowork, Stitch by Google, or equal AI-assisted growth environments.

• Work inside and assist form our AI agentsetting—leveragingautonomous and semi-autonomous AI workflows to speed up growth cycles, automate repetitive product duties, and increase decision-making.

• Collaborate cross-functionally with engineering, design, information science, and industrial stakeholders to ship high-impact options on a predictable cadence.

• Translate ambiguous enterprise issues into clear product necessities, working with minimal info and iterating as you be taught.

• Champion the shopper by deeply understanding traveler wants and property host ache factors, and making certain each are mirrored in each product resolution.

We need you you probably have

• Experience in journey, market, or platform companies strongly most well-liked.

• Demonstrated expertise utilizing AI instruments (Claude Code, Claude Cowork, Stitch, Cursor, or related) for product prototyping and growth workflows.

• Experience working in or constructing AI agent-based methods or workflows.

• Track document of driving P&L or business-critical metrics and delivering measurable outcomes.

• Experience partnering with industrial, enterprise growth, or partnerships groups to drive supply-side or market development.

• Strong analytical abilities with consolation in data-driven resolution making.

• Bachelor’s diploma required; MBA or technical diploma a plus.

What We’re Looking For

• Delivers Business Results.Focuses on the important thing inputs for the enterprise and delivers them with the suitable high quality and in a well timed trend. Comfortable monitoring and supporting a P&L and making tradeoffs that optimize for long-term worth.

• Problem Solving.Drives towards options in a considerate and inventive method. Can navigate complicated, multi-stakeholder environments and discover the trail ahead.

• Technical Acumen.Understands fashionable tech platforms and is credible with engineering companions. Able to interact in architectural discussions and consider technical tradeoffs.

• AI Fluency & Hands-On Prototyping.Has direct, hands-on expertise utilizing AI-powered growth instruments—particularly Claude Code, Claude Cowork, or related platforms (e.g., Stitch by Google)—to quickly prototype and validate product concepts. Comfortable working in an AI agent setting the place autonomous workflows are a part of the product growth toolkit.

• Commercial Sense.Goes past UX and have supply to grasp the enterprise growth context behind the work. Able to consider provide technique, margin optimization, and accomplice dynamics alongside product choices.

• Dealing with Ambiguity.Thrives with restricted info. Takes initiative, frames issues with accessible context, and iterates towards readability.

• Customer First.Deeply understands buyer wants on either side of themarket—vacationersand property hosts. Shows ardour and take care of the work and the folks concerned.

• Teamwork.Excellent collaborator throughout product, engineering, design, and industrial groups. Puts the staff earlier than the person and operates with a group mindset.

• Simplicity.Finds elegant, easy options to complicated enterprise and organizational challenges. Resists over-engineering.

• Communication. Clearly articulates priorities, methods, and tradeoffs to keystakeholders—concise,direct, and actionable.

• Design / UX Chops.Has an eye fixed for good visible design. Able to design person experiences that remedy the issue at hand and wireframe options with confidence.

Summary: As a Senior Manager, Business Analysis at Capital One, you’ll apply your strategic and analytical abilities to main firm challenges. You will lead and staff with world-class professionals to develop and take a look at methods that in the end affect the underside line. And you may do all of it in a collaborative setting that values your perception, encourages you to tackle new accountability, promotes steady studying, and rewards innovation.

General Responsibilities:

• Strategic management: Develop enterprise methods that may drive development, profitability, and aggressive success for Capital One within the face of shifting client and regulatory conduct

• Business possession: Have an possession mindset, and doubtlessly P&L accountability for a enterprise phase. Strategic planning with a 1-6 month horizon

• Leadership: May handle and develop a staff of analysts. Coaching and mentoring associates all through the group with a aim of growing and retaining expertise at Capital One

• Product: Develop and implement new product and pricing methods for varied lending merchandise; lead product degree modeling/analytics

• Marketing: Lead direct to client advertising and marketing efforts for choose merchandise, and strategic intent for merchandise distributed by means of varied channels. Build focused insights to tell the design and growth of latest buyer experiences, in addition to breakthrough expertise and ideas designed to ship on new go-to-market methods

• Credit Risk: Drive step-change enhancements in credit score efficiency by connecting drivers of future client credit score tendencies to historic conduct, creating danger fashions, and testing hypotheses utilizing rigorous monitoring and evaluation

• Execution: Coordinate throughout the road of enterprise to handle and sequence supply of enterprise intent, construct enterprise necessities and execute towards the product technique. Oversee a number of tasks and packages concurrently

• Partnership: Work intently with colleagues throughout Capital One together with: IT, Sales, Operations, Finance and others to drive enchancment in high quality, quantity, service, and profitability

• Strategic & analytic orientation: A confirmed observe document of resolution making and downside fixing primarily based on analytics. Conceptual considering abilities have to be complemented by a robust quantitative orientation, provided that a big a part of the enterprise relies on rigorous analytic advertising and marketing & credit score danger administration

• Strong enterprise judgment, management and integrity: He/she ought to be a tenacious resolution maker, in a position to carry a wholesome, aggressive, but accountable strategy to enterprise

• Solid folks management expertise: Ability to construct and leverage the capabilities of a high-performing staff, in addition to enterprise companions throughout the enterprise. He/she ought to foster innovation, drive essential choices, maintain enterprise companions accountable, and be capable to persistently ship outcomes

• Strong govt communication abilities: Impeccable written and oral communication credentials, coupled with strategic influencing abilities and the flexibility to drive settlement by means of mind, interpersonal and negotiation abilities

• Clear outcomes orientation: show an intense concentrate on attaining each quick and long run objectives. He/she ought to be capable to drive and execute an agenda in an unsure and fluid setting

• Successful observe document of thriving in a quick paced, entrepreneurial and dynamic setting. Previous consulting expertise is a plus

Basic Qualifications:

• Bachelor’s Degree

• At least 3 years of expertise performing quantitative evaluation

• At least 3 years of expertise performing qualitative evaluation

• At least 1 yr of expertise performing folks administration

• At least 1 yr of expertise performing undertaking administration

Preferred Qualifications:

• Master’s Degree in Business or quantitative subject corresponding to Finance, Economics, Physical Sciences, Math, Statistics, Engineering

• 5+ years of expertise in quantitative evaluation

• 5+ years of expertise in qualitative evaluation

• 2+ years of expertise in folks administration

• 2+ years of expertise in product growth

• 2+ years of expertise in monetary modeling

• 2+ years of expertise in financial forecasting

• 2+ years of expertise in undertaking administration

Capital One will contemplate sponsoring a brand new certified applicant for employment authorization for this place.

The minimal and most full-time annual salaries for this function are listed beneath, by location. Please observe that this wage info is solely for candidates employed to carry out work inside one among these places, and refers back to the quantity Capital One is keen to pay on the time of this posting. Salaries for part-time roles might be prorated primarily based upon the agreed upon variety of hours to be recurrently labored.

New York, NY: $219,000 – $249,900 for Sr. Business Manager

Candidates employed to work in different places might be topic to the pay vary related to that location, and the precise annualized wage quantity provided to any candidate on the time of rent might be mirrored solely within the candidate’s supply letter.

This function can also be eligible to earn efficiency primarily based incentive compensation, which can embody money bonus(es) and/or long run incentives (LTI). Incentives could possibly be discretionary or non discretionary relying on the plan.

Capital One affords a complete, aggressive, and inclusive set of well being, monetary and different advantages that assist your complete well-being. Learn extra on theCapital One Careers web site. Eligibility varies primarily based on full or part-time standing, exempt or non-exempt standing, and administration degree.

This function is predicted to just accept purposes for at least 5 enterprise days.No companies please. Capital One is an equal alternative employer (EOE, together with incapacity/vet) dedicated to non-discrimination in compliance with relevant federal, state, and native legal guidelines. Capital One promotes a drug-free office. Capital One will contemplate for employment certified candidates with a prison historical past in a way per the necessities of relevant legal guidelines concerning prison background inquiries, together with, to the extent relevant, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and different relevant federal, state, and native legal guidelines and rules concerning prison background inquiries.

If you’ve visited our web site seeking info on employment alternatives or to use for a place, and also you require an lodging, please contact Capital One Recruiting at 1-800-304-9102 or through e mail at RecruitingLodging@capitalone.com. All info you present might be saved confidential and might be used solely to the extent required to offer wanted affordable lodging.

For technical assist or questions on Capital One’s recruiting course of, please ship an e mail to Careers@capitalone.com

Capital One doesn’t present, endorse nor assure and isn’t answerable for third-party merchandise, companies, instructional instruments or different info accessible by means of this web site.

Capital One Financial is made up of a number of completely different entities. Please observe that any place posted in Canada is for Capital One Canada, any place posted within the United Kingdom is for Capital One Europe and any place posted within the Philippines is for Capital One Philippines Service Corp. (COPSSC).