The Parson – Lifefashion Director at Greystar

ABOUT GREYSTAR

Greystar is a number one, absolutely built-in world actual property platform providing experience in property administration, funding administration, improvement, and building providers in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of actual property in additional than 265 markets globally with workplaces all through North America, Europe, South America, and the Asia-Pacific area. Greystar is the most important operator of flats within the United States, managing over a million items/beds globally. Across its platforms, Greystar has almost $79 billion of property beneath administration, together with over $35 billion of improvement property and over $36.5 billion of regulatory property beneath administration. Greystar was based by Bob Faith in 1993 to develop into a supplier of world-class service within the rental residential actual property enterprise. To be taught extra, go to www.greystar.com.

JOB DESCRIPTION SUMMARY

This is a manager-level way of life place that performs an integral position within the assist of the day-to-day administration of the group to realize targets surrounding resident retention. This position works carefully with the Community Manager to help within the resident expertise, the creation and coordination of applications and resident occasions, and with all features of outreach and social media administration for the group. This place might be liable for supervising a workforce of Concerige, Resident Service Coordinator(s) and Doorkeepers (place title as relevant to particular group).

JOB DESCRIPTION

• Supervises the group’s concierge workforce, resident service coordinator(s), and doorkeepers (place title as relevant to the precise group) by interviewing, hiring, orienting, and creating staff, and managing their efficiency in accordance with Company insurance policies, values, and enterprise practices.
• Creates an atmosphere of openness and cooperation to realize the group’s resident satisfaction and retention targets by sponsoring varied resident actions and occasions; and organizing, coordinating, and implementing resident providers, capabilities, and applications.
• Utilizes amenity area to develop and execute progressive, inventive, and dynamic occasions, providers, and applications. Works to develop outcomes in addition to evaluation metrics to find out the success of applications.
• Plans the group occasions for the calendar yr and builds out the price range related to every occasion. Provides enter into the price range because it pertains to resident retention. Manage bills to price range.
• Create and produce a month-to-month calendar, publication, and flyers with actions and occasions. Monitors and submits gadgets for Resident Portal and Social Media Postings.
• Manages the social media platforms to make sure a robust following and that posts are inventive and related to the model.
• Keeps detailed info on native space eating places, retailers, supply locations, and different pertinent info which may be of curiosity to residents and maintains constructive relationships and contacts with concierge distributors and native companies. Offers suggestions to residents on a wide range of providers or wants and retains updated on occasions inside the group.
• Move-in expertise: Provides an distinctive move-in expertise to make sure residents really feel welcomed and appreciated in accordance with established insurance policies and procedures.
• Renewal Experience: Take a proactive method to resident renewals by sustaining connections by the lifecycle and previous to the renewal.
• Maintains the visitor suite schedule to make sure correct cost and cleanliness upon visitor arrival.
• Manages and screens the loading dock and/or elevator schedule for move-ins and move-outs.
• Ensure the Concierge workforce manages all package deal deliveries by documenting arrival info and notifying residents of all package deal deliveries inside 24 hours.
• Ensures all facilities are in tour situation and ready for resident use.
• Monitors and responds to the approach to life e-mail accounts and works with the Concierge workforce to make sure messages are responded to in a well timed vogue.
• Participates in making certain Greystar gross sales and advertising program requirements and benchmarks are being met.

• Team members work in an workplace. No particular bodily calls for are required.
• Rare or occasional journey could also be required to attend enterprise conferences, coaching applications, or different conditions vital for the accomplishment of some or all of the day by day duties of this place.

#LI-HT1

The hourly vary for this position is $25 – $27.

Additional Compensation:

Many elements go into figuring out worker pay inside the posted vary together with enterprise necessities, prior expertise, present expertise and geographical location.

• Corporate Positions: In addition to the bottom wage, this position could also be eligible to take part in a quarterly or annual bonus program primarily based on particular person and firm efficiency.

• Onsite Property Positions: In addition to the bottom wage, this position could also be eligible to take part in weekly, month-to-month, and/or quarterly bonus applications.

Robust Benefits Offered*:

• Competitive Medical, Dental, Vision, and Disability & Life insurance coverage advantages. Low (free fundamental) worker Medical prices for employee-only protection; prices discounted after 3 and 5 years of service.

• Generous Paid Time off. All new hires begin with 15 days of trip, 4 private days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 yr of service! Additional trip accrued with tenure.

• For onsite workforce members, onsite housing low cost at Greystar-managed communities can be found topic to low cost and unit availability.

• 6-Week Paid Sabbatical after 10 years of service (and each 5 years thereafter).

• 401(okay) with Company Match as much as 6% of pay after 6 months of service.

• Paid Parental Leave and lifelong Fertility Benefit reimbursement as much as $10,000 (contains adoption or surrogacy).

• Employee Assistance Program.

• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.

• Charitable giving program and advantages.

*Benefits provided for full-time staff. For Union and Prevailing Wage roles, compensation and advantages might differ from the listed info above as a consequence of Collective Bargaining Agreements and/or native governing authority.

Greystar will think about for employment certified candidates with arrest and conviction information.

Important Notice: Greystar won’t ever request your banking particulars or different delicate private info through the interview course of. Greystar doesn’t conduct any interviews through textual content or messaging, and all communication will come from official Greystar e-mail addresses (@greystar.com). If you obtain suspicious requests, please report them instantly to AskHR@greystar.com.

ANTICIPATED CLOSING DATE

June 19, 2026

This date could also be topic to alter as a consequence of evolving enterprise wants.