As brides await images, NC AG Jeff Jackson says state searching for refunds and closure of Holly Christina Photography

RALEIGH, N.C. (WTVD) — North Carolina Attorney General Jeff Jackson says getting brides the marriage images and movies they paid for stays his prime precedence as his workplace continues to pursue authorized motion in opposition to Raleigh-based Holly Christina Photography.

For months, ABC11 Troubleshooter Diane Wilson has heard from {couples} who say they paid 1000’s of {dollars} for marriage ceremony pictures and videography companies however by no means obtained their last merchandise.

Some say they’ve been ready greater than a 12 months for reminiscences from one of the essential days of their lives.

“We trusted them to capture the most important day of our lives, and we’ve been left with nothing,” bride Caroline Roach Jones beforehand advised Wilson.

Earlier this 12 months, Jackson’s workplace filed a lawsuit in opposition to Holly Christina Photography. A courtroom order required the corporate to ship images and movies owed to prospects by June 11. That deadline has handed. Jackson advised Wilson that his workplace stays in communication with the corporate, which not too long ago requested an extra two weeks to conform.

“Ultimately, the big goal here is to make sure that they get their photos, that they get their memories, and they are starting to get that,” Jackson stated. “We don’t have full compliance yet, but the wedding photography company basically said, ‘Hey, we are trying, will you give us another two weeks?’ And we said, in light of the fact that these brides are telling us that they have started to receive their photos, yes, we will do that.”

One bride nonetheless ready is Krista Alvarez, who obtained married in December. Alvarez says she repeatedly tried to contact Holly Christina Photography about her marriage ceremony images and video however by no means obtained a response.

That modified solely after Wilson contacted the corporate on her behalf final week. Alvarez shared an e-mail she obtained from Holly Christina Photography stating, “We are preparing to send your raw wedding files on physical SD cards.” The e-mail requested her to offer a mailing tackle so the recordsdata may very well be shipped. So far, Alvarez says she has not obtained the SD playing cards or any marriage ceremony images.

“It feels like somehow they’re going to get away with having it all,” Alvarez stated.

Jackson stated that won’t occur.

“We are going to have a full lawsuit, and it is going to try to get back refunds and permanently shut down this business,” Jackson stated. “But the big immediate goal is making sure these brides get their memories.”

While some prospects have reported receiving emails from Holly Christina Photography, Wilson has not but heard from any {couples} who’ve truly obtained their images or movies not too long ago.

Wilson has reached out to Holly Christina Photography quite a few occasions for remark, however has not obtained a response.

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