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They might arrive on the similar vacation spot, however two passengers on the identical flight can have strikingly different journey experiences, according to an Associated Press report.

One traveler breezes by means of a precedence safety lane and heads straight to an invite-only lounge for craft cocktails and a chef-prepared meal earlier than boarding early. A flight attendant providing a glass of champagne and a heat hand towel welcomes the passenger to a spacious seat on the front of the plane.

The different traveler stands in a line at each step — safety screening, a café promoting $16 sandwiches, a crowded gate — then boards with one of many ultimate teams, hoping there’s nonetheless room for a carry-on within the overhead bin earlier than folding right into a cramped center seat. After the cabin lights dim, sleep is available in fragments, and a journey pillow does little to ease a stiff neck.

The contrasting journeys are not any accident. Since the COVID-19 pandemic, the most important U.S. airways have pulled out all of the stops to courtroom premium passengers who’re keen to pay for consolation, comfort and exclusivity. Budget-conscious travelers might discover a widening hole between the again of the airplane and up entrance because the carriers more and more construct their companies round promoting first-class, business-class and premium-economy seats.

“We can’t win by trying to provide the cheapest. We have to be able to win by providing the best,” Delta Air Lines CEO Ed Bastian stated in a latest Fortune podcast interview.

Click here to read the full Associated Press report.