Overview
Senior Product Manager – Flights Search and Merchandising, Capital One Travel
We are on the lookout for a Senior Product Manager to personal the flights search and purchasing expertise at Capital One Travel. This is a dual-mandate position: you’ll craft a best-in-class expertise for cardholders looking for flights—surfacing the suitable fares and itineraries, optimizing how outcomes are sorted and offered—whereas additionally driving our merchandising technique, together with personal fare alternatives, provider worth propositions, and ancillary bundling. The purpose is an expertise that’s each genuinely helpful to vacationers and commercially sturdy for the enterprise.
This position sits on the intersection of product, engineering, design, and business technique. You will associate carefully with airline partnerships and business groups to make sure the merchandise you construct unlock the very best stock and drive favorable economics. You will personal the flights search and merchandising roadmap, translating enterprise targets into product technique and transport outcomes that transfer the needle.
We are constructing in an AI-first setting, and we anticipate this particular person to be a hands-on practitioner— somebody who actively makes use of AI instruments to prototype, validate, and speed up product improvement.
What You’ll Do
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Own the flights search, kind and merchandising roadmap from discovery by way of supply, balancing traveler-facing expertise enhancements with kind optimization, fare merchandising, and platform investments.
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Define and drive the product technique for the way flights are searched, sorted, and offered—guaranteeing outcomes steadiness buyer relevance with business worth—and for the way fares, provider choices, and ancillaries are merchandised all through the reserving funnel.
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Support the flights P&L—set targets, observe key inputs, and ship enterprise outcomes with the suitable high quality and in a well timed vogue.
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Partner instantly with airline partnerships and business groups to know the fare panorama, establish personal fare and ancillary alternatives, and construct merchandise that floor essentially the most compelling stock to cardholders.
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Work within and assist form our AI agent setting—leveraging autonomous and semi-autonomous AI workflows to speed up improvement cycles, automate repetitive product duties, and increase decision-making.
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Collaborate cross-functionally with engineering, design, knowledge science, and business stakeholders to ship high-impact options on a predictable cadence.
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Translate ambiguous enterprise issues into clear product necessities, working with minimal info and iterating as you study.
What We’re Looking For
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Delivers Business Results. Focuses on the important thing inputs for the enterprise and delivers them with the suitable high quality and in a well timed vogue. Comfortable monitoring and supporting a P&L and making tradeoffs that optimize for long-term worth.
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Problem Solving. Drives towards options in a considerate and artistic method. Can navigate advanced, multi-stakeholder environments and discover the trail ahead.
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Technical Acumen. Understands fashionable tech platforms and is credible with engineering companions. Able to interact in architectural discussions and consider technical tradeoffs.
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AI Fluency & Hands-On Prototyping. Has direct, hands-on expertise utilizing AI-powered improvement instruments—particularly Claude Code, Claude Cowork, or comparable platforms (e.g., Stitch by Google)—to quickly prototype and validate product concepts. Comfortable working in an AI agent setting the place autonomous workflows are a part of the product improvement toolkit.
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Commercial Sense. Goes past UX and have supply to know the economics behind the work. Able to consider fare technique, how stock is sourced and offered, and the connection between buyer expertise and enterprise worth.
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Dealing with Ambiguity. Thrives with restricted info. Takes initiative, frames issues with accessible context, and iterates towards readability.
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Customer First. Deeply understands what vacationers want when looking for and reserving flights—from cognitive load in search outcomes to confidence on the level of buy. Shows ardour and take care of the work and the individuals concerned.
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Teamwork. Excellent collaborator throughout product, engineering, design, and business groups. Puts the group earlier than the person and operates with a neighborhood mindset.
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Simplicity. Finds elegant, easy options to advanced enterprise and organizational challenges. Resists over-engineering.
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Communication. Clearly articulates priorities, methods, and tradeoffs to key stakeholders—concise, direct, and actionable.
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Design / UX Chops. Has an eye fixed for good visible design. Able to design consumer experiences that clear up the issue at hand and wireframe options with confidence.
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Champion the shopper by deeply understanding how vacationers seek for, consider, and e book flights—and guaranteeing that understanding is mirrored in each product choice.
Product Management at Capital One is a booming, vibrant craft that requires reimagining the established order, discovering worth creation alternatives, and driving modern and sustainable buyer experiences by way of expertise. We consider our portfolio of companies and investments in progress and transformation will end in an organization with the size, model, capabilities, expertise, and values to succeed because the digital revolution transforms our society and our trade.
Capital One Product Framework
In this position, you’ll be anticipated to show proficiency in 5 key areas which we think about to be the muse for profitable Product administration:
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Human Centered – Obsesses about inner and exterior buyer must reimagine and innovate product options
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Business Focused – Delivers game-changing outcomes by specializing in leverage and execution excellence
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Technology Driven – Leverages expertise to ship modern and resilient options that allow each close to time period and long run worth
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Integrated Problem Solving – Identifies and resolves advanced issues to ship outcomes whereas mitigating product dangers
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Transformational Leadership – Leads cross purposeful groups to resolve buyer issues and drive organizational alignment
Basic Qualifications:
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Currently has, or is within the technique of acquiring one of many following with an expectation that the required diploma shall be obtained on or earlier than the scheduled begin date:
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A Bachelor’s or Master’s Degree in a quantitative subject (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a associated quantitative subject), Business or Marketing
OR
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Bachelor’s diploma in any subject and 4 years of Product Management expertise
Preferred Qualifications:
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Experience translating enterprise technique and evaluation into client dealing with digital merchandise
At this time, Capital One won’t sponsor a brand new applicant for employment authorization for this place.
The minimal and most full-time annual salaries for this position are listed beneath, by location. Please observe that this wage info is solely for candidates employed to carry out work inside one in all these places, and refers back to the quantity Capital One is prepared to pay on the time of this posting. Salaries for part-time roles shall be prorated based mostly upon the agreed upon variety of hours to be recurrently labored.
McLean, VA: $200,700 – $229,100 for Sr. Mgr, Product ManagementNew York, NY: $219,000 – $249,900 for Sr. Mgr, Product ManagementRichmond, VA: $182,500 – $208,300 for Sr. Mgr, Product Management
Candidates employed to work in different places shall be topic to the pay vary related to that location, and the precise annualized wage quantity provided to any candidate on the time of rent shall be mirrored solely within the candidate’s supply letter.
This position can be eligible to earn efficiency based mostly incentive compensation, which can embody money bonus(es) and/or long run incentives (LTI). Incentives may very well be discretionary or non discretionary relying on the plan.
Capital One presents a complete, aggressive, and inclusive set of well being, monetary and different advantages that help your complete well-being. Learn extra on theCapital One Careers web site. Eligibility varies based mostly on full or part-time standing, exempt or non-exempt standing, and administration stage.
This position is predicted to simply accept purposes for no less than 5 enterprise days.No businesses please. Capital One is an equal alternative employer (EOE, together with incapacity/vet) dedicated to non-discrimination in compliance with relevant federal, state, and native legal guidelines. Capital One promotes a drug-free office. Capital One will think about for employment certified candidates with a prison historical past in a way in step with the necessities of relevant legal guidelines concerning prison background inquiries, together with, to the extent relevant, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and different relevant federal, state, and native legal guidelines and laws concerning prison background inquiries.
If you have got visited our web site seeking info on employment alternatives or to use for a place, and also you require an lodging, please contact Capital One Recruiting at 1-800-304-9102 or by way of e mail at RecruitingLodging@capitalone.com. All info you present shall be stored confidential and shall be used solely to the extent required to offer wanted affordable lodging.
For technical help or questions on Capital One’s recruiting course of, please ship an e mail to Careers@capitalone.com
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Capital One Financial is made up of a number of completely different entities. Please observe that any place posted in Canada is for Capital One Canada, any place posted within the United Kingdom is for Capital One Europe and any place posted within the Philippines is for Capital One Philippines Service Corp. (COPSSC).