Director – Travel Industry, Retail Market Sales CALA

JOB SUMMARY

 

Provides management and path to group to develop account share and drive income throughout all manufacturers in conformance with regional priorities and total phase methods. Partners with key Sales groups (i.e. Global Sales Organization) to confirm the pull by means of of middleman “segment” methods and instruments available in the market, as applicable. Develops strategic relationships with key phase consumers with the aim of penetrating and rising native market share and driving income to accommodations inside the group.

 

CANDIDATE PROFILE 

 

Education and Experience

 

Required:

• High faculty diploma or GED; 2 years’ expertise within the gross sales and advertising, visitor companies, entrance desk, or associated skilled.
OR

• 2-year diploma from an accredited college in Business Administration, Marketing, Hotel and Restaurant Management, or associated main; no work expertise required.
 

Preferred:

• 4-year bachelor’s diploma in Business Administration, Marketing, Hotel and Restaurant Management.

• Lodging gross sales expertise.

• Account administration expertise.

• Proven management abilities in supervising and managing associates

 

CORE WORK ACTIVITIES

 

Managing Sales Activities

 

Team Leader

• Verifies gross sales and advertising methods and applications are in alignment with the general market targets.

• Tracks account development and profitability to positively affect buyer buying habits and evaluations account lists yearly.

• Provides buyer intelligence in evaluating the market and financial traits which will result in adjustments in gross sales technique to fulfill or exceed buyer expectations.

• Partners with Sales leaders and Revenue Management group to overview gross sales outcomes and plans for every property

• Serves as the first gross sales contact for the General Managers (GMs) and property management groups for wholesale/tour operators

• Partners with Marketing Communications to develop and execute advertising communication actions; evaluates advertising alternatives by surfacing wants, and creating gross sales and advertising instruments for Market Sales

• Channels buyer suggestions, as applicable, on all facets of alternative administration to the Travel Industry Sales groups

• Maintains profitable efficiency by rising revenues, controlling bills, and offering a return on funding for Marriott International.

• Partners with Market Sales Leader to have interaction with homeowners and asset managers and talk account technique and market gross sales efficiency metrics.

• Sets gross sales targets in collaboration with Market Sales Leader & analytics group by account, affiliate and property to attain the general income targets inside the space.

• Attends technique conferences and coordinates pull by means of of phase methods by Market Sales group.

 

Individual Performance

• Retains, expands and grows account income by means of account development, margin administration and implementation of gross sales and advertising initiatives in the important thing shopping for places.

• Partners with key Sales groups (i.e. Global Sales Organization (GSO)) to confirm the pull by means of of middleman phase methods and instruments available in the market.

• Leverages applicable company (e.g., GSO, Marketing) and market sources (e.g. property management) to ascertain pull-through and sustainment of account methods and promoting options on the native property degree.

• Achieves native account income and gross sales targets as outlined by Market management. Develops and achieves working budgets and manages controllable bills.

• Leverages methodologies, technical and enterprise information throughout the market.

• Anticipates and identifies enterprise alternatives and challenges and responds with a worthwhile technique that aligns with total enterprise path.

• Increases native penetration of excessive potential accounts to optimize demand throughout all manufacturers and fulfill essential property wants.

• Leverages all accessible gross sales channels (e.g., trade commerce exhibits/occasions, GSO, property gross sales groups, and so forth.) in an effort to optimize gross sales revenues.

• Completes Marriott’s Wholesale Certification Program (Wholesale).

• Attends Marriott’s annual commerce present/buyer occasion for key accounts and hoteliers.

• Performs different duties, as assigned, to fulfill enterprise wants.

 

Building Successful Relationships

• Serves as account’s “local service guarantee” by verifying that excellent service supply is maintained at each buyer contact level, points are resolved well timed and to the shoppers’ 100% satisfaction.

• Creates robust partnerships between discipline and company by sustaining a productive dialogue and trade of concepts.

• Acts because the buyer advocate by means of understanding the account wants and alternatives.

• Identifies rising enterprise alternatives and dangers available in the market to find out strategic Sales and Marketing implications and gives suggestions to key stakeholders; companions with key stakeholders in account planning and figuring out technique execution approaches for the market.

• Manages relationships with the important thing consumers that drive enterprise to the market to optimize account attain and share for the assigned phase.

• Develops working relationships with Property employees and gives teaching on particular reserving wants for motorcoach tour teams and advert hoc worldwide teams to ascertain pull-through of alternatives of the assigned phase.

• Maintains relationships with key journey applications already established on the enterprise-level for the leisure phase.

• Develops an in depth working relationship with operations to execute methods on the property degree.