Ski & Travel Program Coordinator – Boston Ski and Sports Club

Boston Ski & Sports Club is searching for an brisk, organized, detail-oriented Program Coordinator to assist handle and develop our ski and journey applications. This position will work carefully with the Ski, Travel & Sponsorship Director on day ski operations, weekend and trip journeys planning/execution, customer support, vendor communication, and program administration.

 

This is a superb alternative for somebody trying to construct a profession in recreation, journey, ski operations, or program administration. The supreme candidate is a self-starter who can handle particulars, preserve calm and sound judgment in a fast-moving setting, ask considerate questions, and use robust problem-solving expertise when rapid actions are required. An enthusiasm for snowboarding/using and exploring new locations can also be a should. 

 

The majority of this position will deal with ski and journey operations. The place may additionally help with sponsorship success and different division wants as assigned, however sponsorship expertise is just not required.

 

The schedule contains common workplace hours with frequent night time and weekend duties through the winter season and occasional occasions or travel-related obligations all year long. BSSC is a long-running grownup social sports activities and journey firm serving tens of 1000’s of individuals yearly.

 

Responsibilities

 

Management of Day Ski Trip Program

–        Manage key logistics, together with buses, carry tickets, journey leaders, mountain communication, participant counts, climate monitoring, and operational selections.

–        Recruit, prepare, schedule and oversee massive pool of journey leaders.

–        Negotiate contracts with bus tour operators, mountain representatives and different distributors. 

–        Help guarantee every journey runs easily, effectively, and profitably.

–        Monitor registrations, journey numbers, deadlines, stock, and buyer wants.

 

Ski & Travel Operations

–        Assist with the planning, coordination and execution of BSSC’s journey program (weekend journeys and bigger group holidays).

–        Assist with planning and organizing weekend journeys, together with resort blocks, transportation, funds, rooming lists, journey paperwork, and participant communication.

–        Support bigger BSSC holidays as wanted, together with administrative duties, buyer questions, vendor communication, journey chief coordination, and pre-trip supplies.

–        Communicate with resorts, accommodations, transportation corporations, distributors, journey leaders, and individuals.

–        Help handle journey chief scheduling, communication, coaching, and assist.

–        Make time-sensitive operational selections utilizing sound judgment and established BSSC procedures.

–        Track journey particulars, participant lists, funds, invoices, deadlines, and inside notes.

–        Assist with payables, receivables, and seasonal revenue reporting.

 

General

–        Conduct market analysis on ski areas, journey locations, rivals, pricing, and participant traits.

–        Provide wonderful customer support by cellphone, electronic mail, and in particular person.

–        Maintain a robust working information of BSSC ski journeys, journey applications, insurance policies, registration procedures, and customer support requirements.

–        Assist with particular initiatives, occasions, and different duties as assigned.

 

Sponsorship & Department Support

–        Assist with sponsorship success as wanted, together with coordinating deliverables related to all BSSC applications.

–        Help observe sponsor property, deadlines, occasion wants, product placement, signage, and proof-of-performance gadgets.

–        Support accomplice communication and inside coordination associated to sponsor activations.

 

Ideal Candidate

 

The proper particular person for this position is organized, sensible, and comfy working in a busy seasonal setting. Winter operations transfer shortly, and this position requires somebody who can assume on their ft, resolve issues, and preserve journeys transferring with minimal path.  We are searching for somebody who:

–        Is a self-starter and might take possession of duties.

–        Can take initiative and work independently however has good judgement on when to ask questions. 

–        Can make fast, cheap selections when conditions change.

–        Has robust consideration to element and follow-through.

–        Enjoys logistics, planning, customer support, and group journey.

–        Is snug juggling a number of journeys, deadlines, and priorities.

–        Communicates clearly with clients, distributors, workers, and journey leaders.

–        Has a constructive, skilled angle.

–        Enjoys snowboarding, snowboarding, journey, or outside recreation.

–        Has a ardour for journey planning and exploring new locations.

–        Can work nights and weekends throughout peak seasonal durations.

 

Requirements

 

–        Bachelor’s diploma most popular, ideally in recreation, hospitality, sports activities administration, enterprise, journey, communications, or a associated discipline.

–        2-4 years of expertise in program coordination, journey, hospitality, customer support, recreation, occasions, operations, or a associated position.

–        Strong organizational expertise and a spotlight to element.

–        Excellent written and verbal communication expertise.

–        Ability to handle a number of priorities in a deadline-driven setting.

–        Strong customer support expertise and knowledgeable, pleasant communication model.

–        Comfort working with spreadsheets, registration programs, electronic mail platforms, and primary workplace software program.

–        Ability to work nights and weekends through the winter season.

–        Must have dependable transportation for infrequent night time/weekend visits, conferences, or program wants.

–        Ski, snowboard, journey, recreation, or sports activities business expertise is a plus, however not required.

–        Sponsorship or accomplice success expertise is a plus however not required.

To Apply

Please add a resume and canopy letter. In your cowl letter, please inform us why you have an interest in ski, journey, recreation, or group journey operations.

We are an equal alternative employer and all certified candidates will obtain consideration for employment with out regard to race, colour, faith, nationwide origin, intercourse, sexual orientation, age, incapacity, gender id, marital or veteran standing, or some other protected class.