9 Popular Travel Insurance Companies, Ranked Based On Customer Satisfaction

Buying journey insurance coverage is not probably the most thrilling a part of planning a visit, which is why some individuals utterly skip it. In some instances, nonetheless, investing in insurance coverage protection is worth it for vacationers. There are a number of varieties of insurance coverage on the market, and even journey guru Rick Steves believes that journey interruption insurance coverage is helpful in lots of conditions.

Before you signal on the dotted line, although, it is vital to grasp precisely what your coverage covers and the way the claims course of works. In reality, we have even damaged down all the pieces you might want to find out about journey insurance coverage in a earlier article. Here, although, we rank 9 widespread journey insurance coverage corporations primarily based on buyer satisfaction.

To rank these suppliers in ascending order, we used a number of assets. Each model’s official web site supplied key details about advantages and claims processing, whereas firsthand accounts on Reddit and Rick Steves’s boards assisted with the rating order. U.S. News & World Report, Forbes scores, and Trustpilot star scores for every of those journey insurance coverage corporations additionally performed a job in the place every one is ranked. In instances the place star scores weren’t obtainable on any of those websites, we used the opposite(s). Google star scores weren’t used as a result of a number of of those manufacturers lack Google Business Profiles. The rating order is clearly defined in every part.

Generali Global Assistance lands on the backside of our rankings as a result of the general buyer expertise seems to be persistently the worst throughout the board when in comparison with all the different manufacturers you will study right here. Generali, which is within the course of of fixing its identify to Redion on the time of publication, gives three insurance coverage: commonplace, most well-liked, and premium. The premium plan unsurprisingly presents probably the most protection, together with rental automobile injury help and as much as a 75% penalty refund for journey cancellation. These options are unavailable or value additional at decrease tiers.

It’s vital to notice that Generali will not be a great choice for individuals who need absolutely customizable packages. Some add-ons can be found, however their protection tiers are pretty fastened. While specialists usually give this firm respectable scores – U.S. News & World Report awarded it a 3.74 out of 5, and Forbes gave it 4.5 out of 5 — real-world shopper experiences are dramatically totally different than these scores recommend. One key cause Generali Global Assistance is our lowest-ranked supplier is that some individuals have issues concerning the legality of sure practices the model engages in, significantly concerning reported HIPAA violations.

Trustpilot reviewers have given the model simply 2.6 out of 5 stars, with many complaints centering round claims denials even when emergency circumstances arose, issues concerning the model’s entry to private medical records, and lack of reimbursement when vacationers have been compelled to pay certain expenses out of pocket because of Generali’s gradual communication. Similar issues are detailed on Reddit, the place one one that was pursuing authorized motion towards the insurer wrote {that a} customer support agent “Accused me of fraud not once—but three times.”

We’ve ranked WorldTrips simply above Generali due largely to the truth that we didn’t discover any customers who have been pursuing respectable authorized recourse towards this model. Like its competitor, WorldTrips has higher skilled grades than buyer suggestions. U.S. News & World Report provides the corporate a 3.8 out of 5, particularly citing its affordability. Where issues start to crumble for WorldTrips, although, are on Reddit and Yelp. Yelpers have given the journey insurer simply 1.1 stars, with one person calling WorldTrips a “joke” and their buyer relations division “a black hole.”

Another particular person on Yelp referred to the model because the “biggest insurance scam.” One Redditor additionally known as WorldTrips a “TOTAL SCAM,” describing a scenario by which their medical declare was repeatedly denied for months regardless of rigorously following all the firm’s tips and requests for documentation. As of their final replace, their declare had not been authorised. Others within the thread expressed related frustrations, with one person saying, “My experience, almost to a T.”

WorldTrips is thought for its low costs and protection designed particularly for college kids, so in case your major aim is to safe fundamental journey safety with out spending some huge cash, its plans should attraction to you. Be conscious, nonetheless, that their journey cancellation insurance coverage and journey medical insurance coverage insurance policies include an excessive amount of crimson tape, even when your scenario appears to suit inside your protection parameters. One Reddit person who did finally get reimbursed famous the “system for refunds is clunky and slow and the response is by letter even though you submit it online.”

Travel Guard by AIG is likely one of the “old guard” of journey insurance coverage manufacturers. Founded amid the leisure journey increase of the early 1980s, it now presents 5 several types of journey protection: the Deluxe Plan, the Preferred Plan, the Essential Plan, the Annual Plan, and the Pack’n’Go Plan for spontaneous journeys. Each bundle is customizable to a level, with varied add-ons like rental automobile injury and pre-existing situation protection obtainable. Despite having choices for seemingly each kind of vacationer, Travel Guard’s buyer satisfaction is rather more diverse total than the manufacturers we have ranked above it.

Although U.S. News & World Report gave the insurer a good 3.6 out of 5 stars, Forbes issued Travel Guard simply 2.4 stars, primarily as a result of comparatively excessive value of its premiums in comparison with related manufacturers. Furthermore, the corporate has some insurance policies that could possibly be irritating for vacationers in sticky conditions, like a prolonged 12-hour wait time to report misplaced baggage. And, whereas the model has a 4.1 Trustpilot score, with most individuals reporting their claims have been profitable, there are various customer support points reported.

One Trustpilot reviewer, for instance, felt that they have been inspired to not undergo with the claims course of, which is a serious cause Travel Guard lands third on this rating: “Their tactics is to make you feel it’s not worth claiming and bog you down in demands for different types of proofs and documents.” Others expressed related points, with one person saying they have been being given “the runaround” by Travel Guard. All in all, this model is backed by a serious insurance coverage firm, so their insurance policies are respectable, however their buyer relations and claims course of go away loads to be desired.

Travel Insured International could not have the model recognition of trade giants like Allianz or Berkshire Hathaway, each of that are ranked greater on this checklist, nevertheless it has been serving shoppers since 1994. While there are some shocking issues journey insurance coverage would not all the time cowl, Travel Insured International is thought for its complete trio of plans: Worldwide Trip Protector Essentia, Worldwide Trip Protector Deluxe, and Worldwide Trip Protector Platinum. All of those embody 100% journey cancellation protection and ranging levels of journey interruption and medical protection.

For frequent vacationers and their kids, Travel Insured International presents annual insurance coverage packages. Add-ons like pet protection and cruise insurance coverage are additionally obtainable in any respect plan ranges. U.S. News & World Report provides Travel Insured International a 3.79 out of 5 total, particularly noting that it is a good choice for households and for these in search of aggressive charges. On Trustpilot, customers price the model equally at 4.1 stars. One of its largest strengths is customer service, with one particular person on Trustpilot noting, “Staff competent, efficient, supportive & caring from start to finish.”

The principal cause this journey insurance coverage supplier ranks about halfway by means of our checklist is that there are quite a few complaints about gradual processing occasions and extreme documentation necessities. One Trustpilot reviewer who canceled a visit because of a most cancers analysis had already submitted quite a few paperwork and made 4 calls to Travel Insured International with out a decision. Another Trustpilot person stated, “communication is awful never a resolution 60 days later.” If you don’t anticipate crème de la crème claims processing occasions, although, this can be a stable mid-tier journey insurance coverage selection.

Tin Leg is one other mid-range journey insurance coverage firm that has earned a reasonably optimistic repute amongst budget-minded vacationers who need protection they’ll belief with out spending an arm and a leg. According to U.S. News & World Report’s 3.76 out of 5 score, Tin Leg is very robust within the space of cruise protection. This makes it a terrific choice for vacationers who suppose cruise insurance coverage is price it for his or her upcoming holidays.

To that finish, this journey insurer has gone to nice lengths to supply packages that may attraction to only about everybody. They have 9 choices: fundamental, economic system, commonplace, silver, gold, platinum, luxurious, journey, and cruise. Each plan comes with various levels of protection, starting from generic journey cancellation reimbursement to hurricane and climate protection at some bundle ranges. One factor to notice about Tin Leg is that its big range of choices is a little bit of a double-edged sword.

While it is good to have so many decisions, it may be powerful to determine precisely which one is your best option on your wants. This potential for confusion is one cause it is not ranked greater right here. Furthermore, regardless that many reviewers like Tin Leg — it has a 4.5 score on Trustpilot and a Redditor known as it “excellent” — the unhealthy experiences are extraordinarily unhealthy, which lowered it right here. One Reddit person, for instance, suggested individuals to “run like the wind” from the model after incurring a six-figure invoice following an emergency in Greece.

While the price of journey insurance coverage for abroad vacationers visiting the U.S. will be eye-watering, American vacationers going overseas usually flip to Seven Corners for protection. This insurance coverage supplier claims the fourth-best slot on this checklist because of comparatively few complaints and significantly robust medical protection for worldwide vacationers. While Seven Corners, which was established in 1993, is finest identified for working with these going to different nations, they’ve a number of insurance coverage obtainable, together with home protection.

One perk of Seven Corners is the number of plans obtainable, with out being as complicated as Tin Leg. Annual journey and medical protection is out there for each home and worldwide vacationers, with particular cruise insurance coverage and expatriation insurance policies additionally obtainable. U.S. News & World Report provides Seven Corners a commendable 4.31 out of 5 stars. Trustpilot reviewers price it equally at 4.5, with one particular person on Trustpilot sharing, “I found the rates to be very fair and the ease to purchase online extremely easy. Much easier than some other firms …”

Claims consistency is the explanation Seven Corners would not rank even greater on our checklist. While many individuals report optimistic experiences with Seven Corners claims, some reviewers have been pissed off with the method. On Reddit, somebody even shared that they needed to threaten authorized arbitration with the intention to get their declare authorised. Overall, although, Seven Corners is an efficient selection for individuals who need usually well-reviewed medical or journey protection for his or her upcoming travels.

Relative newcomer Faye ranks third right here as a result of customers report that it delivers one of many strongest total buyer experiences within the fashionable journey insurance coverage trade. Since 2019, Faye has been constructing a loyal following by providing insurance coverage insurance policies particularly designed for Twenty first-century vacationers. The model presents a classy web site, app-based coverage administration, and quite a lot of advantages like 24-hour buyer concierge service, entry to greater than 20,000 international telemedicine suppliers, and in-app claims submitting.

U.S. News & World Report gave Faye a stable 3.77 out of 5 stars, whereas Forbes ranked it equally at 4.0 out of 5. One of the elements that bumped this supplier into our high three is that MarketWatch ranked it the primary journey insurer within the nation! Furthermore, CNBC praised its “refreshingly simple claims process.” Ease of submitting a declare is a large profit of selecting Faye. The majority of claims are resolved inside two days, which is considerably quicker than virtually every other journey insurance coverage supplier we have featured right here. Consumers are additionally capable of customise their insurance policies with upgrades like cancel-for-any-reason protection and pet care help.

The normal public additionally loves Faye. It has a 4.8-star score on Trustpilot, with one person even gushing they’ll “never use any other” journey insurance coverage and that it was “the easiest, fastest, best, no-fuss service I have ever experienced!” Redditors agree, with one person describing a scenario by which their aged dad and mom had an distinctive claims expertise with Faye. The two principal drawbacks of this model are that it lacks the lengthy historical past of extra established corporations, and it isn’t ideally suited for individuals who aren’t tech-savvy.

Berkshire Hathaway Travel Protection slots into our penultimate spot because of its wonderful repute, affiliation with among the world’s high monetary providers manufacturers, and total buyer satisfaction. Although the journey insurance coverage arm of Berkshire Hathaway has solely existed since 2014, the corporate itself was based in 1839 and have become the powerhouse it’s right now underneath Warren Buffett’s management starting within the 1960s.

Those who select Berkshire Hathaway Travel Protection want solely fill out a easy on-line type with fundamental questions on their upcoming journeys with the intention to get plan suggestions. This lack of guesswork is likely one of the causes it is such a terrific choice. There are three core plans obtainable: ActualCare Value, ActualCare, and ActualCare Extra. The hallmark of the Extra bundle is that it gives flight safety, which is a novel function. Specialized LuxuriousCare, JourneyCare, and CruiseCare packages are additionally obtainable.

U.S. News & World Report awarded the model 4.1 out of 5 total, noting that Berkshire Hathaway Travel Protection is especially good for these with pre-existing circumstances and for these on a price range. Redditors additionally reward this model, with one poster sharing, “Highly recommend for all trips – even car trips.” The solely factor that retains Berkshire Hathaway from our high place right here is that the model doesn’t supply annual plans, which is a fascinating function for a lot of frequent vacationers.

Many individuals, just like the vacationers stranded by Hurricane Melissa within the Caribbean in 2025, have discovered the arduous manner why they need to carry journey insurance coverage. If you are prepared to purchase a coverage on your subsequent trip, Allianz is the all-around best option for many vacationers. Allianz, based in 1890, really presents a plan choice for everybody, with every coverage kind clearly defined on their web site to keep away from confusion. From their AllTrips Executive annual plan for enterprise vacationers to their OneTrip Rental Car Protector designed particularly for incidents on the highway, Allianz has thought of each form of journey.

One particularly nice function for households is that kids aged 17 and underneath are robotically lined when a parent or grandparent purchases Allianz’s OneTrip Prime or OneTrip Premier plan. Note that this doesn’t apply to annual AllTrips Prime and Premier subscriptions. Allianz is rated effectively throughout the board, with 4.2 out of 5 stars from U.S. News & World Report and 4.0 on Trustpilot. MarketWatch named the model the highest annual journey insurance coverage supplier, and it additionally has an A+ Better Business Bureau score.

Discussion communities across the internet verify these excessive scores. One traveler on Reddit shared, “I buy Allianz every year … An incident we had this past winter proved it was worth it.” On Rick Steves’ forums, individuals reward the corporate’s claims course of. One particular person shared, “I have never had a problem with Allianz paying a claim.” Another agreed, writing they “had a claim a year ago and they paid pretty promptly without a hassle.” All in all, Allianz gives the perfect mixture of brand name historical past, claims processing occasions, buyer happiness, and complete plan choices of any journey insurance coverage model.