Senior Business Manager, Marketing & Analytics

Overview

Senior Business Manager, Marketing & Analytics | Capital One Business Travel

Capital One Business Travel (COBT), the reserving journey platform for Small/Medium Enterprises, as a part of the Premium Products and Experiences (PPX) staff, is likely one of the fastest-growing components of the enterprise, having grown ~300% YoY. The platform continues to see exponential development and has an ambition to keep up 2.5-3.5x development over the subsequent few years. The Strategy and Growth staff is targeted on driving multifaceted methods to drive cardmember engagement and spend development on the platform by way of numerous advertising and marketing initiatives to present and potential customers. We are in search of a Senior Business Manager to hitch our staff to guide and personal our total go-to-market technique.

The function shall be chargeable for driving the end-to-end go-to-market (GTM) technique for COBT, setting the imaginative and prescient and route throughout a number of high-impact development initiatives. Key priorities embody constructing a long-term advertising and marketing roadmap, standing up a sturdy channel technique, and establishing always-on buyer and competitor insights to repeatedly refine our market positioning. Additionally, this chief will oversee performance-driven advertising and marketing analytics, drive our Field technique to deepen engagement with managed accounts, and associate carefully with Business Cards & Payments (BC&P) to align cross-functional priorities. This function will function a folks chief for a high-performing staff of 3-4 managers and analysts, guiding strategic evaluation, cross-functional execution, and profession growth.

Summary: As a Senior Manager, Business Analysis at Capital One, you’ll apply your strategic and analytical abilities to main firm challenges. You will lead and staff with world-class professionals to develop and check methods that in the end influence the underside line. And you may do all of it in a collaborative atmosphere that values your perception, encourages you to tackle new accountability, promotes steady studying, and rewards innovation.

General Responsibilities:

• Strategic management: Develop enterprise methods that can drive development, profitability, and aggressive success for Capital One within the face of shifting client and regulatory habits

• Business possession: Have an possession mindset, and probably P&L accountability for a enterprise section. Strategic planning with a 1-6 month horizon

• Leadership: May handle and develop a staff of analysts. Coaching and mentoring associates all through the group with a aim of growing and retaining expertise at Capital One

• Product: Develop and implement new product and pricing methods for numerous lending merchandise; lead product stage modeling/analytics

• Marketing: Lead direct to client advertising and marketing efforts for choose merchandise, and strategic intent for merchandise distributed by way of numerous channels. Build focused insights to tell the design and growth of latest buyer experiences, in addition to breakthrough expertise and ideas designed to ship on new go-to-market methods

• Credit Risk: Drive step-change enhancements in credit score efficiency by connecting drivers of future client credit score developments to historic habits, creating threat fashions, and testing hypotheses utilizing rigorous monitoring and evaluation

• Execution: Coordinate throughout the road of enterprise to handle and sequence supply of enterprise intent, construct enterprise necessities and execute in opposition to the product technique. Oversee a number of tasks and applications concurrently

• Partnership: Work carefully with colleagues throughout Capital One together with: IT, Sales, Operations, Finance and others to drive enchancment in high quality, quantity, service, and profitability

• Strategic & analytic orientation: A confirmed observe document of determination making and downside fixing based mostly on analytics. Conceptual considering abilities should be complemented by a robust quantitative orientation, on condition that a big a part of the enterprise relies on rigorous analytic advertising and marketing & credit score threat administration

• Strong enterprise judgment, management and integrity: He/she must be a tenacious determination maker, in a position to carry a wholesome, aggressive, but accountable method to enterprise

• Solid folks management expertise: Ability to construct and leverage the capabilities of a high-performing staff, in addition to enterprise companions throughout the enterprise. He/she ought to foster innovation, drive important selections, maintain enterprise companions accountable, and have the ability to persistently ship outcomes

• Strong government communication abilities: Impeccable written and oral communication credentials, coupled with strategic influencing abilities and the power to drive settlement by way of mind, interpersonal and negotiation abilities

• Clear outcomes orientation: show an intense deal with reaching each brief and long run objectives. He/she ought to have the ability to drive and execute an agenda in an unsure and fluid atmosphere

• Successful observe document of thriving in a quick paced, entrepreneurial and dynamic atmosphere. Previous consulting expertise is a plus

Basic Qualifications:

• Bachelor’s Degree

• At least 3 years of expertise performing quantitative evaluation

• At least 3 years of expertise performing qualitative evaluation

• At least 1 yr of expertise performing folks administration

• At least 1 yr of expertise performing undertaking administration

Preferred Qualifications:

• Master’s Degree in Business or quantitative area corresponding to Finance, Economics, Physical Sciences, Math, Statistics, Engineering

• 5+ years of expertise in quantitative evaluation

• 5+ years of expertise in qualitative evaluation

• 2+ years of expertise in folks administration

• 2+ years of expertise in product growth

• 2+ years of expertise in monetary modeling

• 2+ years of expertise in financial forecasting

• 2+ years of expertise in undertaking administration

Capital One will think about sponsoring a brand new certified applicant for employment authorization for this place.

The minimal and most full-time annual salaries for this function are listed under, by location. Please word that this wage info is solely for candidates employed to carry out work inside considered one of these areas, and refers back to the quantity Capital One is prepared to pay on the time of this posting. Salaries for part-time roles shall be prorated based mostly upon the agreed upon variety of hours to be repeatedly labored.

New York, NY: $219,000 – $249,900 for Sr. Business Manager

Candidates employed to work in different areas shall be topic to the pay vary related to that location, and the precise annualized wage quantity provided to any candidate on the time of rent shall be mirrored solely within the candidate’s provide letter.

This function can be eligible to earn efficiency based mostly incentive compensation, which can embody money bonus(es) and/or long run incentives (LTI). Incentives could possibly be discretionary or non discretionary relying on the plan.

Capital One affords a complete, aggressive, and inclusive set of well being, monetary and different advantages that assist your whole well-being. Learn extra on theCapital One Careers web site. Eligibility varies based mostly on full or part-time standing, exempt or non-exempt standing, and administration stage.

This function is predicted to simply accept purposes for no less than 5 enterprise days.No companies please. Capital One is an equal alternative employer (EOE, together with incapacity/vet) dedicated to non-discrimination in compliance with relevant federal, state, and native legal guidelines. Capital One promotes a drug-free office. Capital One will think about for employment certified candidates with a prison historical past in a fashion in line with the necessities of relevant legal guidelines relating to prison background inquiries, together with, to the extent relevant, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and different relevant federal, state, and native legal guidelines and laws relating to prison background inquiries.

If you have got visited our web site searching for info on employment alternatives or to use for a place, and also you require an lodging, please contact Capital One Recruiting at 1-800-304-9102 or through e mail at RecruitingLodging@capitalone.com. All info you present shall be saved confidential and shall be used solely to the extent required to supply wanted affordable lodging.

For technical assist or questions on Capital One’s recruiting course of, please ship an e mail to Careers@capitalone.com

Capital One doesn’t present, endorse nor assure and isn’t answerable for third-party merchandise, providers, academic instruments or different info out there by way of this website.

Capital One Financial is made up of a number of completely different entities. Please word that any place posted in Canada is for Capital One Canada, any place posted within the United Kingdom is for Capital One Europe and any place posted within the Philippines is for Capital One Philippines Service Corp. (COPSSC).