Lenovo Addresses Legion Go BIOS Replace Bricking Gaming Handhelds

It was recently revealed in a handful of Reddit posts that an official Lenovo Legion Go BIOS replace (N3CN42WW) was apparently inflicting the hand held gaming PCs to change into unresponsive, with customers claiming Lenovo advised them they might be on the hook for restore prices. Now, practically three weeks after the problems initially popped up, Lenovo has confirmed in a recent forum post that the problems trigger by the BIOS replace have been certainly “not user error,” and that repairs might be performed by Lenovo beneath guarantee.

While the basis trigger has not been recognized but, it’s clear it’s not person error. As such it ought to typically be dealt with beneath guarantee and, within the case of out-of-warranty units, it needs to be repaired freed from cost, however please examine native legal guidelines.

This is just not the primary time Lenovo has run into hassle with the neighborhood relating to driver updates, with the model just lately seemingly discontinuing official updates for the gen-1 gaming handheld however later rescinding the official communication and claiming that the Legion Go would proceed to obtain BIOS and GPU updates “through October 2029.”

It’s additionally price noting that Lenovo Support clarifies within the discussion board publish that customers ought to “check local laws” pertaining to restore beneath guarantee or for producer defects, suggesting that, in areas the place there isn’t a authorized mandate to restore the bricked units, restore prices should still be incurred by the person, regardless of Lenovo acknowledging that its BIOS replace was the basis trigger. The offending BIOS replace has since been faraway from Lenovo’s website.