Community Connector (In Subject Journey)

JOB DESCRIPTION Job AbstractProvides assist for community-based member advocacy actions. Serves as an area member advocate and useful resource, utilizing data of the group and sources obtainable to have interaction and help susceptible members in managing well being care wants. Contributes to overarching technique to supply high quality and cost-effective member care.

Essential Job Duties

• Engages with members as an advocate and useful resource to assist administration of well being care wants.

• Collaborates with and helps the well being care providers staff by offering non-clinical paraprofessional duties within the subject to incorporate assembly with members of their houses, nursing houses, shelters, supplier workplaces, and so forth.

• Empowers members by serving to them navigate and maximize their well being plan advantages. Assistance might embrace: scheduling appointments with suppliers, arranging transportation for well being care visits, getting prescriptions crammed and following-up with members on missed appointments.

• Assists members in accessing social providers comparable to community-based sources for housing, meals, employment, and so forth.

• Provides outreach to find and/or present assist for disconnected members with particular wants.

• Conducts analysis with obtainable information to find members that Molina has been unable to contact (e.g., reviewing inner databases, contacting member suppliers or caregivers or journey to final identified deal with or group useful resource areas comparable to homeless shelters, and so forth.)

• Participates in ongoing or project-based actions that will require in depth member outreach (telephonic and/or face-to-face).

• Guides members to keep up Medicaid eligibility and with different monetary sources as applicable.

• 50-80% native journey could also be required (primarily based upon state/contractual necessities).

Required Qualifications• At least 1 yr of well being care expertise, ideally working with underserved or particular wants populations with diverse well being, financial and academic circumstances, or equal mixture of related schooling and expertise.

• Community Health Worker (CHW) certification could also be required for sure states (dependent upon contractual necessities).

• Valid and unrestricted driver’s license, dependable transportation, and enough auto insurance coverage for job associated journey necessities, until in any other case required by legislation.

• Ability to multi-task purposes whereas talking with members.

• Excellent customer support abilities.

• Organizational and time-management abilities.

• Ability and willingness to be taught different traces of enterprise, packages and related software program techniques/purposes.

• Excellent verbal and written communication abilities.

• Microsoft Office suite/relevant software program program(s) proficiency.

Preferred Qualifications

• Community Health Worker (CHW) certification (for states apart from Ohio, Florida and California, the place it’s required).

• Certified Medical Assistant (CMA).

• Bilingual primarily based on group want.

• Familiarity with well being care techniques.

• Knowledge of community-specific tradition.

• Experience with/or data of well being care techniques, group sources, social providers, and/or well being schooling.

To all present Molina workers: If you have an interest in making use of for this place, please apply via the Internal Job Board.

Molina Healthcare affords a aggressive advantages and compensation package deal. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V

Pay Range: $15.58 – $31.97 / HOURLY
*Actual compensation might differ from posting primarily based on geographic location, work expertise, schooling and/or talent degree.

Molina Healthcare is a nationwide fortune 500 group with a mission to supply high quality healthcare to individuals receiving authorities help. If you might be searching for a significant alternative in a team-oriented setting, come be part of a extremely engaged workforce devoted to our mission. Bring your ardour and skills and collectively we will make a distinction within the lives of others. Molina Healthcare affords a aggressive advantages and compensation package deal. Remote positions are U.S.-based solely. Candidates should reside and be approved to work within the United States. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Job Type Full Time

Posting Date 08/27/2026