Travel Operations Analyst at UnitedHealth Group

Optum is a world group that delivers care, aided by know-how to assist hundreds of thousands of individuals dwell more healthy lives. The work you do with our workforce will instantly enhance well being outcomes by connecting folks with the care, pharmacy advantages, information and assets they should really feel their finest. Here, you will see a tradition guided by variety and inclusion, proficient friends, complete advantages and profession growth alternatives. Come make an impression on the communities we function you assist us advance well being fairness on a world scale. Join us to begin Caring. Connecting. Growing collectively.

The Travel Operations Analyst resides with the Global Intelligence Operations (GIO) – Intelligence Operations Center (IOC), supporting the Country Security Operations Center (CSOC) by offering steady monitoring, situational consciousness, and operational assist for international workers, occasions, and government journey. This position focuses on actual time journey visibility, monitoring of rising occasions impacting dynamic property, and coordination actions that allow obligation of care protection 24/7/365.

Operating inside established procedures and escalation frameworks, the Travel Operations Analyst performs a vital execution degree position in assessing evolving international incidents, figuring out potential impacts to dynamic touring populations, initiating direct outreach and/or supporting response coordination, and sustaining correct operational data in a quick paced safety operations setting. Unlike conventional monitoring capabilities centered on static property, this position repeatedly screens dynamic human property, requiring steady impression evaluation, impartial judgment, direct stakeholder engagement, and coordination with high-profile groups throughout quickly evolving incidents.

Primary Responsibilities:

• Monitor international worker and government journey exercise utilizing authorized traveler monitoring and journey safety platforms
• Maintain actual time consciousness of worldwide safety, environmental, political, and operational occasions that will impression traveler security or mobility
• Evaluate creating incidents affecting dynamic traveler populations whose areas, itineraries, and publicity ranges can change quickly
• Identify vacationers probably affected by creating incidents or disruptions and provoke acceptable notifications or escalations
• Review, triage, and doc journey associated alerts, advisories, and system notifications in accordance with established procedures
• Support government and high-profile traveler actions by enhanced monitoring and direct stakeholder coordination throughout elevated threat occasions
• Support coordination with Executive Protection and Event Security groups, regional safety companions, and CSOC counterparts throughout routine and rising conditions
• Assist with traveler outreach, observe up messaging, and site verification as directed
• Provide correct traveler location and contextual info to assist incident response and non customary escalations
• Maintain clear, well timed, and defensible documentation of journey monitoring actions, alerts, and incidents
• Participate in structured shift handovers to make sure continuity of consciousness and operational protection
• Prioritize and handle duties successfully in periods of elevated operational tempo or international exercise
• Escalate points that fall exterior outlined procedures or threat thresholds to senior operators or management as required
• In particular person position based mostly inside the Country Security Operations Center (CSOC)
• Work a daytime shift as a part of a world follow-the-sun working mannequin, collaborating with groups throughout a number of areas to make sure steady operational protection seven days per week, together with weekends
• Standard working hours: Summer (Irish Time): 8:00 AM to 4:30 PM & Winter (Irish Time): 7:00 AM to three:30 PM
• Fast paced, excessive tempo operational setting requiring sustained consideration and responsiveness

You will likely be rewarded and acknowledged on your efficiency in an setting that can problem you and offer you clear course on what it takes to achieve your position, in addition to offering growth for different roles it’s possible you’ll be considering.

Required Qualifications: 

• Proven expertise in a safety operations heart, intelligence, emergency administration, worldwide relations, or a associated discipline; related educational expertise or internships could also be thought of
• Proven capability to quickly assessment giant volumes of knowledge and determine related, time-sensitive, and actionable particulars
• Demonstrated stable written communication expertise with the power to obviously and concisely summarize complicated, fast-moving conditions
• Proven capability to stay calm, centered, and detail-oriented in high-tempo or high-stress operational environments
• Proven capability to work successfully inside a rotational, shift-based schedule supporting 24/7 operations
• Demonstrated stable organizational expertise with the power to handle a number of duties and competing priorities concurrently
• Demonstrated familiarity with OSINT sources, social media monitoring, and situational consciousness instruments
• Demonstrated proficiency with customary workplace productiveness instruments, together with Microsoft Office purposes

Preferred Qualifications:

• Demonstrated situational consciousness and a spotlight to element
• Demonstrated operational self-discipline and adherence to outlined procedures
• Demonstrated stable analytical expertise inside established pointers
• Demonstrated clear and concise written communication expertise
• Demonstrated problem-solving expertise and sound judgment inside outlined authority
• Demonstrated group, prioritization, and activity administration expertise
• Demonstrated workforce collaboration and information-sharing expertise
• Demonstrated skilled adaptability in a fast-paced operational setting

Please be aware you need to presently be eligible to work and stay indefinitely with none restrictions within the nation to which you make an utility. Proof will likely be required to assist your utility.  

At UnitedHealth Group, our mission is to assist folks dwell more healthy lives and make the well being system work higher for everybody. We consider everyone-of each race, gender, sexuality, age, location and income-deserves the chance to dwell their healthiest life. Today, nevertheless, there are nonetheless far too many obstacles to good well being that are disproportionately skilled by folks of shade, traditionally marginalized teams and people with decrease incomes. We are dedicated to mitigating our impression on the setting and enabling and delivering equitable care that addresses well being disparities and improves well being outcomes – an enterprise precedence mirrored in our mission.

Diversity creates a more healthy environment: Optum is an Equal Employment Opportunity employer and all certified candidates will obtain consideration for employment with out regard to gender, civil standing, household standing, sexual orientation, incapacity, faith, age, race, and membership of the Traveller neighborhood, or some other attribute protected by legislation. Optum is a drug-free office. © 2026 Optum Services (Ireland) Limited. All rights reserved.

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