ZEISS Names KEH Exclusive Authorized Repair Partner for Photography Equipment in North America

ZEISS Names KEH Exclusive Authorized Repair Partner for Photography Equipment in North America

Exclusive partnership expands factory-authorized restore companies throughout the U.S. and Canada, reinforcing a shared dedication to high quality, craftsmanship and the round economic system.

KEH Camera, the North American chief in shopping for, promoting and buying and selling pre-owned digicam gear since 1979, and the ZEISS Group, a pre-eminent producer of photograph and video lenses worldwide, right now introduced an unique partnership with ZEISS naming KEH the unique licensed restore and repair heart for ZEISS images lenses and tools all through the United States and Canada.

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ZEISS Names KEH Exclusive Authorized Repair Partner for Photography Equipment in North America

Under the partnership, KEH will deal with each in-warranty and out-of-warranty repairs for ZEISS images clients throughout North America, overlaying tools that spans from decades-old legacy lenses to the latest skilled optics. Rather than navigating unknown and uncertified service choices, ZEISS clients in North America now have one trusted, factory-backed vacation spot for restore.

As the unique licensed restore associate, KEH technicians obtain complete coaching immediately from ZEISS and carry out repairs utilizing real producer components, ZEISS-approved calibration instruments and procedures. Every restore is designed to fulfill ZEISS engineering requirements, so clients obtain service that displays the identical high quality because the merchandise themselves.

“Premium camera equipment is built to perform for decades, and repair is core to photographers getting the most out of their tools,” stated Glenn Kaufman, chairman and CEO of KEH Camera. “We are honored that ZEISS recognized the quality and scope of our repair capabilities and asked us to serve in this exclusive capacity. And, we are excited to extend our best-in-class standard of care to all the owners of ZEISS lenses, some of the finest optics in the industry. It’s also a natural extension of what KEH has always stood for: keeping great gear in circulation and out of landfills.”

KEH restore capabilities lengthen throughout the vary of digicam and lens manufacturers. And it’s the solely reseller with manufacturer-approved restore services within the digicam trade, a portfolio that now contains ZEISS alongside present authorized-repair partnerships with Sony and Sigma. Repairs are carried out by factory-certified technicians with a whole lot of years of mixed expertise, utilizing specialised diagnostic tools and producer coaching.

“Because treasured optics require specialized care, we are pleased to partner with KEH Camera who has set the bar for lens repair,” stated Tony Wisniewski, senior supervisor accountable for ZEISS Photography Americas. “We strive to partner with organizations that provide excellent customer support for our products the world over. Be they new or legacy ZEISS cameras and lenses, we are confident that KEH Camera has the skills necessary to provide value to our loyal optics owners, and we look forward to a long partnership.”

For ZEISS, the partnership extends the corporate’s North American after-sales service group via KEH’s present restore infrastructure.

Customers with eligible ZEISS images tools shall be directed to KEH for factory-authorized service. More info on the partnership is accessible at https://www.zeiss.com/photonics-and-optics/us/photography/service.html. More info on KEH licensed restore capabilities is accessible at https://www.keh.com/shop/repair.

Frequently Asked Questions

How will the restore course of work?

Eligible North American clients can provoke repairs via the devoted ZEISS repair portal. KEH will obtain the request and coordinate cargo with the shopper to KEH’s restore facility. From there, KEH will carry out the factory-authorized restore utilizing real ZEISS components and ZEISS-approved calibration instruments, and return the tools on to the shopper.

Is the restore course of on-line or in particular person?

Repairs are initiated on-line at www.zeiss.com/photonics-and-optics/us/photography/service.html, however clients may carry eligible tools to KEH’s retail location in Atlanta, Georgia, as an in-person possibility.

What ZEISS merchandise does the partnership cowl?

The partnership covers all ZEISS images lenses and tools, from many years in the past to these manufactured not too long ago and going ahead.

Why was KEH chosen as ZEISS’s unique restore associate?

KEH combines many years {of professional} digicam restore experience with one in all North America’s largest technical service organizations devoted to imaging tools. KEH’s technicians have serviced ZEISS optics throughout generations, from postwar ZEISS Jena lenses and the Nineteen Sixties Contarex system to large-format ZEISS lenses constructed for Linhof and Graflex cameras to the latest skilled optics such because the Batis and Otus ML strains. That vary, mixed with KEH’s management within the round digicam economic system and its present relationships with different producers, made it a pure match to deal with service for ZEISS clients.

About KEH Camera

Founded in 1979, KEH Camera is the North American chief in shopping for, promoting and buying and selling pre-owned photograph and video tools, with a core functionality in inspecting and repairing merchandise of all manufacturers. KEH Certified™ product high quality, decades-long experience and assurance on all gear offered have made it essentially the most trusted place to purchase and promote pre-owned gear. And via its unmatched choice and dedication to high quality and sustainability, KEH continues to empower creators worldwide to commerce, improve and seize extra, all whereas protecting nice gear in circulation. For extra info, go to www.keh.com.

About ZEISS

ZEISS is an internationally main expertise enterprise working within the fields of optics and optoelectronics. For over 130 years, ZEISS has formed the state of images and cell imaging with optical designs, building ideas, manufacturing processes, and the event of recent utility fields. With photograph lenses for skilled customers in addition to bold fans, and cinema lenses which are cherished by filmmakers globally, photos and flicks are created that form our folks’s notion of the world. Millions of customers and professionals worldwide depend on ZEISS to allow their creativity because of intuitively usable, distinctive expertise. ZEISS relies in Oberkochen, Germany, and is a part of the strategic enterprise unit Photonics & Optics.

Press Contacts

KEH Camera

Marissa Pipkin Caiano

mpipkin@keh.com

ZEISS Photography

Tony Wisniewski

tony.wisniewski@zeiss.com

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