Lifestyle Manager (Maternity Coverage – 18 Months) job in Fairmont Jasper Park Lodge, Jasper, Canada

Company Description

Experience luxurious, journey, and the good open air at Fairmont Jasper Park Lodge; the place the gorgeous Canadian Rockies are your yard. Take your profession to new heights whereas surrounded by breathtaking landscapes, world-class hospitality, and infinite alternatives to discover. This is greater than only a job, it’s an opportunity to reside, work, and thrive in a spot like no different. Join us and make daily an unforgettable journey! 

Job Description

As a dynamic member of the Colleague Services Team, this place performs a key function in supporting the well-being, consolation, and total expertise of Fairmont Jasper Park Lodge’s colleagues and residents. The function has a direct and significant influence on the satisfaction and high quality of lifetime of residents dwelling in colleague lodging, guaranteeing they really feel welcomed, supported, and related all through their keep. 

Working intently with the Housing and Lifestyle Operations group and different Resort departments, this place helps create a optimistic, protected, inclusive, and interesting residential setting that displays the excessive requirements of Fairmont Jasper Park Lodge. 

What you can be doing:   

Reporting to the Director, Housing and Lifestyle Operations, the profitable candidate will likely be answerable for delivering an distinctive Colleague expertise and fostering a optimistic, engaged, and inclusive colleague tradition. Responsibilities and important job capabilities embody, however will not be restricted to, the next: 

• Consistently provide skilled, participating and pleasant service
• Follow departmental insurance policies, procedures and repair requirements
• Deliver distinctive colleague service by offering proactive, and honest colleague companies by way of an engaged and empowered workforce dedicated to creating constant and memorable experiences.
• Leading our Colleague Concierge Team together with scheduling, coordinating and recruitment
• Champion Service Excellence by way of a visual and approachable presence all through the Resort, sustaining common engagement with colleagues and Leaders, whereas demonstrating a dedication to their total expertise
• Develop and coordinate leisure and social programming for colleagues, together with outings, leagues, actions, and particular occasions. Ensure packages are inclusive, participating, well-organized, and aligned with colleague pursuits and wishes
• Conduct common colleague focus teams and engagement classes to determine colleague wants, collect suggestions, and develop initiatives that improve the general worker expertise
• Develop, keep, and promote a quarterly colleague occasions calendar highlighting actions, occasions, and alternatives going down all through the Jasper space and surrounding group
• Develop and current a complete colleague Experience Strategy, guaranteeing new colleague are launched to out there packages, companies, actions, and sources as a part of the orientation and onboarding course of
• Recruit, prepare, coordinate, and supervise volunteers who assist colleague occasions, actions, recognition initiatives, and different worker capabilities
• Build and keep relationships with native suppliers and group companions to assist the planning, group, and supply of colleague actions, occasions, and programming
• Manage event-related funds, together with budgeting, expense monitoring, buy coordination, bill processing, and vendor funds, guaranteeing accountable monetary administration and adherence to Resort insurance policies and procedures.
• Work intently with Staff Housing to develop and improve welcoming, useful, and interesting widespread areas and shared areas that assist the colleague expertise and foster a way of group
• Drive efficient colleague communication by way of a wide range of communication channels, together with digital platforms, social media, inner communications, signage, occasions, and face-to-face engagement
• Demonstrate flexibility and a collaborative method by endeavor different duties and tasks as assigned in assist of the Resort and its colleagues
• Embrace the Fairmont model promise and luxurious in your function and in all of your interactions.
• Other duties as assigned

Qualifications

Your expertise and expertise embody: 

• Event Management, minimal of 1 12 months most popular
• Leading and managing a group, minimal of 1 12 months
• Demonstrated potential to steer, inspire, develop, and have interaction a group
• Proven self-starter with the flexibility to work independently and prioritize tasks
• A optimistic presence that’s optimistic and works by way of challenges in a productive and collaborative method
• Change Management – potential to assist colleagues to adapt to new processes, expectations, and methods whereas sustaining a persistently excessive degree of service
• Excellent organizational, time-management, and interpersonal expertise with consideration to element
• Ability to coordinate and develop a dependable community of colleagues and volunteers
• Strong written and verbal communication expertise
• Ability to stay calm, versatile, and efficient beneath stress whereas managing a number of priorities
• Proficiency with Microsoft Office functions, together with Word, Excel, Publisher and Power Point
• Strong social media and digital communication expertise with potential to create participating content material by way of sources like Canva
• Strong battle decision, communication, and interpersonal expertise, with the flexibility to navigate difficult conditions calmly and professionally.
• Strong data of Jasper and the encompassing space, companies, and group sources is taken into account an asset

Additional Information

Job Perks & Benefits: Join our group and revel in a variety of unique colleague perks, together with complimentary upgrades, prolonged stays, discounted stays throughout Fairmont & Raffles properties, particular eating and wellness reductions, and added luxuries to boost your expertise. We consider in caring for our group, guaranteeing that your arduous work is rewarded with distinctive advantages. In addition,  

• Annual Salary of $60,000 – $65,000
• Subsidized employees lodging help supplied
• One complimentary meal per shift in our employees cafeteria (further meals may be bought at a sponsored charge)
• Comprehensive advantages bundle (Medical, Vision & Dental) together with prolonged advantages like; Mental Health, Orthodontics for full time everlasting standing staff
• Defined Contribution Pension Plan with employer matching as much as 5% of annual earnings for full time everlasting standing staff
• Employee journey program with reductions on room charges in addition to on meals & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program – unique room charges for colleagues, which incorporates 50% off all meals & beverage when staying at Fairmont Resorts in Banff, Lake Louise & Whistler (topic to availability)
• Discounts whereas utilizing our resort’s Food & Beverage Outlets, Fitness Centre, and Fairmont Jasper Park Lodge Golf Course
• Automatically added to our resort’s Colleague Lifestyle Program which incorporates entry to employees actions and occasions
• Opportunity to develop your expertise and develop inside Fairmont Jasper Park Lodge and over 5,700 properties with Accor

About the Application Process:  At Fairmont, we need to convey out your highest potential. Shortly after making use of, you’ll obtain an electronic mail from our associate AssessFirst prompting you to create a profile and full a questionnaire. This is a compulsory step to your candidacy to be thought of because it permits us to discover your compatibility with this function and our tradition of luxurious excellence. Please word: This place is internally know as “Recreation Attendant”

Apply Today: Whether you are simply launching your profession or on the lookout for a brand new journey, we invite you to go to  to study extra about Fairmont Jasper Park Lodge and the extraordinary alternatives that exist inside our resort!

We encourage you to tell us for those who require any lodging by way of the applying or recruitment course of, and we are going to work with you to fulfill your wants. Persons who anticipate needing lodging for any a part of the applying or interview course of could contact, in confidence: JPL.careers@fairmont.com  

Want to study extra about this chance? View the entire job description by clicking this hyperlink: Lifestyle Manager (Maternity Coverage).docx