Elevate Your Experience: Senior Concierge Services Redefined

Company Overview

Do you possess HEART? We are in search of individuals who can adopt our mission to intentionally brighten and enhance the lives of those we assist with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this position, you will be tasked with providing support to residents, guests, and vendors within the community.

Role Description

We are looking for a cordial and professional Concierge to become part of our team in Victor, United States. As a Concierge, you will represent our organization, delivering outstanding customer service and ensuring that our guests have an unforgettable experience.

• Welcome and support guests, visitors, and residents with a friendly and inviting attitude
• Offer information regarding local attractions, dining options, and services
• Address guest inquiries and requests swiftly and effectively
• Organize reservations for dining, transport, and entertainment
• Collaborate with various departments to meet guest needs
• Oversee building security and safety systems
• Process and distribute incoming mail, packages, and deliveries
• Keep precise records and logs of guest interactions and requests
• Assist with administrative duties as needed
• Work alongside team members to ensure uninterrupted service delivery
• Stay updated on local events and attractions to provide current recommendations
• $16-$18 hourly

Requirements

• Outstanding communication skills with proficiency in English
• Strong customer service focus with a congenial and understanding demeanor
• Competence in computer applications, including Microsoft Office Suite (Outlook, Excel, Word)
• Capability to multitask and prioritize in a dynamic environment
• Robust problem-solving skills and ability to make independent choices
• Detail-oriented with exceptional organizational abilities
• Willingness to work different shifts, including weekends and holidays
• Familiarity with the local area and attractions around Victor and neighboring regions
• Ability to cooperate effectively in a team setting
• Prior experience in hospitality or customer service is preferred
• High school diploma or equivalent; additional education or certifications in hospitality management is a plus

Extra Information

Senior Lifestyle provides a comprehensive benefits package to qualifying team members, which includes health, dental, vision, retirement benefits, short-term and long-term disability, as well as paid time off. All Senior Lifestyle positions permit the use of DailyPay, an application enabling you to access your earned but unpaid wages prior to your next payday. Senior Lifestyle mandates that all employees submit proof of COVID-19 vaccination unless exempt for medical, religious, or personal reasons. Government criteria or exceptions may apply.

Job Location

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SmartRecruiters Job ID: 80a2681c-003e-4058-88d9-68d9555133ee