South Yorkshire Unites with Citymapper for a Smarter Travel Future


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The South Yorkshire Mayoral Combined Authority (SYMCA) is excited to declare a new partnership with Citymapper, the award-winning journey-planning application, which aims to influence the future of public transportation throughout South Yorkshire and will enrich the travel experience for inhabitants, employees, and tourists.

Through this partnership, SYMCA will gain insights from data regarding regional travel behaviors to assist in reshaping South Yorkshire’s transport services. By utilizing exclusive data from Citymapper that illustrates how individuals utilize public transit, SYMCA can pinpoint service deficiencies and prioritize investments in the most critical areas.

Citymapper’s application will see improvements tailored for South Yorkshire’s transportation framework. Covering buses, trams, trains, and options for active travel, the app will provide a comprehensive solution for efficient and sustainable commuting; featuring essential tools like multi-modal journey planning, real-time departure updates, and live bus tracking that empower users to make well-informed travel choices.

Oliver Coppard, Mayor of South Yorkshire, expressed: “We deserve a superior transport system across South Yorkshire, and I am committed to realizing that vision..

“From swiftly advancing through the bus franchising evaluation phase, to launching a new TSY app and journey planner, as well as regaining public control of South Yorkshire’s Supertram.

“Data is fundamental to understanding travel behaviors and how we all navigate, helping us to construct a more agile network. That is why I am thrilled to collaborate with Citymapper, providing us with another means to enhance transport in South Yorkshire.”

“We are excited to partner with SYMCA to facilitate seamless travel for South Yorkshire’s residents and visitors,” stated Sam Griffiths, Head of UK & Nordics at Via, which acquired Citymapper in April 2023. “Our unique insights into regional travel behaviors will further assist SYMCA in transforming the public transport paradigm and delivering dependable, efficient, and passenger-focused services.”

This collaboration will augment SYMCA’s objective of establishing a connected, accessible, and eco-friendly transport network. The Citymapper app is available for a free download in the App Store and Google Play.

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About Citymapper

Established in 2012, Via pioneered the TransitTech sector by leveraging innovative technologies to develop public mobility systems — optimizing networks of buses, shuttles, wheelchair-accessible vehicles, school buses, autonomous vehicles, and electric vehicles worldwide. Citymapper serves as Via’s MaaS+ solution for transportation authorities, agencies, and cities. It not only streamlines journey planning making it easy, personalized, and enjoyable for riders, but it also equips agencies with invaluable tools and ridership data to enhance their transport systems. Recognized as an “App of the Year” by Apple and “Editor’s Choice” by Google, Citymapper is utilized in over 400 cities and cherished by more than 50 million users globally.


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