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Live visible assist goals to rework the rail expertise at main U.S. prepare stations
We’ve obtained thrilling information to share, particularly for those who’re a traveler who’s ever confronted the stress of navigating a busy prepare station whereas blind or low imaginative and prescient.
Be My Eyes is partnering with Amtrak to launch a brand-new pilot program bringing on-demand visible assist to passengers at main U.S. prepare stations. That means you’ll now be capable to get stay visible help, proper out of your machine, whereas navigating locations like New York Penn Station, Philly’s thirtieth Street Station, Boston South Station, and extra.
Why this issues
If you’ve traveled by prepare, that stations could be a maze: indicators all over the place, last-minute gate modifications, packed crowds. This new pilot brings the facility of Be My Eyes to 16 of the busiest stations in Amtrak’s Northeast Corridor.
Through the Be My Eyes app, blind and low imaginative and prescient passengers can join immediately with educated brokers to get assist with issues like:
- Finding your gate or observe
- Reading departure boards and signage
- Navigating unfamiliar layouts
- And anything the place a pair of eyes could make all of the distinction
All you want is your smartphone and the Be My Eyes app (iOS or Android), the place you’ll discover Amtrak listed underneath the “Travel & Transportation” part in our Service Directory menu.
What Amtrak is saying
Dr. David Handera, Vice President of Accessibility and Customer Service at Amtrak, put it finest:
“This pilot is a major step forward in breaking down barriers to travel for blind and low vision passengers and demonstrates our commitment to equity, accessibility, and innovation.”
We couldn’t agree extra.
Just a few extra particulars
- The pilot will run for 3 months throughout 16 stations.
- It’s utterly free for passengers to make use of.
- Support will likely be delivered by way of safe, real-time video by educated visible interpreters for constant, skilled help.
- Your suggestions throughout the pilot will assist form how this service expands throughout extra stations sooner or later.
Our mission in movement
“For blind and low vision passengers, a seamless station experience can be the difference between frustration and freedom,” says Be My Eyes CEO Mike Buckley. “We’re thrilled to be working with Amtrak to bring this to life.”
This pilot is greater than only a tech resolution, it’s a step towards constructing a extra impartial, accessible future for public transportation within the U.S.
Stay tuned for extra updates because the pilot rolls out. If you’re touring within the Northeast Corridor and provides it a attempt, tell us what you suppose!
This web page was created programmatically, to learn the article in its authentic location you possibly can go to the hyperlink bellow:
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