Community Relations Director | Senior Lifestyle

Company Description

Do you may have HEART? We are searching for people who can embrace our mission to purposely brighten and enrich the lives of these we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. This particular person is accountable for fulfilling leasing and transfer in objectives. They are additionally anticipated to keep up a optimistic picture of the neighborhood with referral sources, residents, and staff. The Community Relations Director will lead the gross sales and advertising division on the neighborhood.

Job Description

• Schedule, manage, and conduct excursions with potential resident of impartial and assisted dwelling, reminiscence care and expert nursing.
• Respond and follow-up with to all walk-ins, telephone ins, mail-ins well timed and appropriately.
• Create, plan and implement with Sales and Marketing Team and Program Director occasions to herald potential residents, present leads and professionals equivalent to, however not restricted to: seminars, audio system, themed occasions, and household nights.
• Develop and preserve a great working relationship with residents, households, {and professional} suppliers of care.   
• Maintain a working data of all software program packages.
• Participate in weekend name protection in Manager Rotation except they’ve a standing schedule that already encompasses a number of weekend day. 
• Secure the required variety of budgeted transfer ins and obtain internet positive aspects every month
• Treat every inquiry with worth.
• Work carefully with the Executive Director and Regional Director of Operations, and Divisional Director of Sales and Marketing in growth and implementation of the quarterly advertising plan.
• Create and implement a powerful neighborhood outreach program that generate the required variety of referrals to succeed in gross sales objectives.
• Complete quarterly media planning with present vendor on a well timed foundation. 
• Keep Executive Director knowledgeable of all gross sales exercise day by day.
• Maintain Senior Lifestyle Hot Board/Move in Move out board.
• Communicate any particular wants of the incoming resident to the suitable personnel.
• Manage use of gross sales toolbox.
• Assure each various is taken into account earlier than closing a lead. 
• Keep knowledgeable of all traits, developments, ideas and strategies in his/her subject that have an effect on product.
• Understand the necessity of the senior and the growing old course of.
• Maintain and work an lively, significant waitlist. 
• Visit opponents quarterly.
• Maintain confidentiality of all pertinent info.
• Comply with all Senior Lifestyle Policies, cities, state, and federal rules pertaining to Residents’ accounts because it pertains to Medicare, third social gathering billing, and many others.
• Interact professionally and successfully with all ranges of the group, residents, relations, and many others.
• Perform different duties as assigned.
   

Qualifications

• Senior housing or hospitality gross sales expertise most popular.
• Experience with a aggressive inside and outside gross sales surroundings.
• College diploma most popular however not required.
• Outgoing, personable, aggressive, organized, and self-motivated chief.
• Must have a sound driver’s license.
• English fluency most popular. 
• Does not take “no” as a solution and isn’t afraid of rejection. 
• Professional in speech and gown and has a ardour for serving seniors.
• Proficient with CRM techniques and metrics.

Additional Information

Senior Lifestyle provides a complete advantages plan to eligible group members together with well being, dental, imaginative and prescient, retirement advantages, short-term incapacity, long-term incapacity, and paid break day. All Senior Lifestyle positions are eligible to make use of DailyPay, an utility that lets you entry your earned however unpaid wages earlier than your subsequent payday. Senior Lifestyle requires that every one staff present proof of COVID-19 vaccination except exempt as a result of medical, non secular, or private beliefs. Government necessities or exclusions could apply.

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SmartRecruiters Job ID: 51fbfb98-2b36-4c0e-b416-2ef1b765e9f2