Drexel University – Travel and Expense Coordinator

Job Summary

Reporting to the Manager of Travel and Expense, the Travel & Expense Coordinator helps the day by day operations of the University’s Travel and Expense Program. This position is answerable for triaging and responding to journey and P-Card inquiries submitted by way of the division’s shared mailbox, reviewing expense stories submitted by way of SAP Concur, and helping with common system navigation for school and workers. The Coordinator performs a crucial position in guaranteeing coverage compliance, well timed report processing, and high quality customer support throughout Drexel University and its associates.

The Travel & Expense Coordinator additionally helps inside audit readiness by way of documentation monitoring and assists with sustaining the integrity of information inside Concur and associated platforms. This place is good for a detail-oriented skilled with robust communication abilities, a collaborative mindset, and an curiosity in compliance and administrative methods.

Essential Functions

• Review submitted Concur expense stories for completeness, accuracy, and compliance with University insurance policies. Assist in monitoring documentation for audit functions and following up on incomplete submissions. Support month-to-month random audits in partnership with the Compliance Specialist.
• Monitor and triage the shared T&E inbox, guaranteeing well timed and correct responses to college and workers inquiries. Provide front-line customer support to end-users navigating Concur and associated journey and expense insurance policies. Escalate advanced points to the Manager or Compliance Specialist as wanted.
• Support onboarding of latest customers by directing them to applicable coaching supplies and responding to frequent setup questions. Assist with creating and updating Concur course of guides and assist paperwork.
• Assist with testing system updates and enhancements in Concur. Support information integrity checks and advert hoc reporting as assigned. Maintain logs and documentation associated to audit evaluate cycles.
• Other duties as assigned.

Required Qualifications

• Minimum of a bachelor’s diploma or the equal mixture of schooling and work expertise. (Please evaluate the Equivalency Chart for extra data.)
• At least 2 years of administrative, finance, or customer support expertise, ideally in greater schooling.

Preferred Qualifications

• Each member of the division is required to develop and exhibit excessive capabilities of emotional intelligence together with, however not restricted to: integrity, skilled respect and empathy for his or her colleagues and prospects, robust communication abilities, extraordinary customer support, and a way of responsibility and dedication to their work for Drexel University.
• Proficiency in Microsoft Office Suite (Excel, Outlook, Word).
• Must have wonderful analytical, verbal and written communication abilities, along with wonderful interpersonal abilities.
• Demonstrates analytical expertise with the information of economic and accounting ideas.
• Detail-oriented with capacity to work each independently and as a part of a staff.
• Understanding of Purchasing and Accounts Payable insurance policies and methods, Higher Education most popular.
• Experience with Ellucian’s Banner, Hyperion, JPMC PaymentNet, and SAP Concur most popular.

Physical Demands

• Typically sitting at a desk/desk
• Lifting calls for ≤ 25lbs

Location

• Hybrid/Flexible Work Arrangement

Additional Information
This place is classed as Exempt, grade J. Compensation for this grade ranges from $47,490.00 to $71,230.00 per yr. Please observe that the supplied fee for this place usually aligns with the minimal to midrange of this grade, however it may possibly range primarily based on the profitable candidate’s {qualifications} and expertise, division finances, and an inside fairness evaluate.

Applicants are inspired to discover the Professional Staff wage construction and Compensation Guidelines & Policies for extra particulars on Drexel’s compensation framework. For details about advantages, please evaluate Drexel’s Benefits Brochure.

Special Instructions to the Applicant
Please be sure to add your CV/resume and canopy letter when submitting your software.

A evaluate of candidates will start as soon as an acceptable candidate pool is recognized.

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