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AI, Culture & Content: Smarter journey program selections
It’s straightforward to get dazzled by shiny tech traits—however making sensible journey program selections means extra than simply adopting the most recent instruments. Alissa Merlino, Senior Director of Global Solutions Engineering, exhibits how success comes from:
- Aligning your threat urge for food together with your TMC
- Making the suitable calls on journey content material technique
- Understanding AI’s layers to remain forward
Alissa’s takeaway: “When you look at innovation plans and roadmaps, you want someone with the same risk appetite you have.”
Data that truly drives smarter journey packages
Too a lot tech, not sufficient readability? In a world overflowing with journey tech, how do you determine what actually issues? Yannis Karmis, Senior Vice President, Product Planning & Development, boils it all the way down to the necessities:
- An open platform that performs properly with one of the best companions
- Data you possibly can truly use—from level of sale to real-time analytics
Yannis’ takeaway: “Think about your data lifecycle—from the point of sale through reporting and analytics. Make sure the information is available quickly, in real time, with the level of detail you need to make business decisions.”
NDC Is now: What journey managers should know
NDC is altering how airways ship content material. James Celani-Smith, Vice President, Global Distribution, explains why NDC issues now, the dangers of ignoring it, and the way BCD’s journey commerce platform retains clients forward. BCD already has 43 airways totally linked and is processing a whole lot of hundreds of bookings.
James’ takeaway: The shift isn’t simply coming—it’s right here. And, journey managers can’t afford to disregard NDC.
Traveler security, reimagined: Advito’s Traveler Security Program Assessment
Christine’s takeaway: “There’s never been a better time to invest in safety.”
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