Travelling along with your sound processor

Don’t miss a second or a sound

Are you gearing up to your subsequent vacation? For an incredible journey away, be sure you take your spare batteries and equipment, together with your battery charger. Continue to make use of your Dry & Store gear while you might be away, or take Drying Capsules, particularly in humid climates. If you’re travelling to a much less populated or extra distant location, think about taking disposable batteries in addition to your rechargeable ones in case of want.

Stay related

Should you encounter any points along with your listening to gear while you might be away from residence, you may contact any of the Cochlear native workplaces world wide who might be blissful to help.

Click right here to find contact particulars of our Customer Service groups world wide. 

Cochlear Travel Programme

It could be disturbing to be with out your sound processor at any time, however rather more so if you’re working overseas or away on vacation. The Cochlear Travel Programme means you don’t want to fret about discovering a neighborhood clinic or spending the remainder of your journey in silence.

Hear, there and in every single place
For full peace of thoughts, take a backup sound processor with you in your journey. We provide a loaner system which you’ll be able to lease all through your journey. This means, you may get pleasure from your journey, figuring out that you’ve got a substitute sound processor instantly obtainable if wanted.

How the service works

Simply obtain and full the Cochlear Travel Programme software type if you’re residing within the United Kingdom or Ireland. We would require your software at the very least two weeks earlier than you journey so we will acquire an digital copy of your MAP out of your clinic. A mapped sound processor might be couriered to your tackle forward of your journey. 

Note: You are required to take your personal spare batteries, cables and coils. After your journey, if your personal sound processor wants restore, return it to your clinic as per your normal course of. Then return the momentary substitute sound processor by courier or registered put up to Cochlear inside ten days of your return.

Please observe it is a chargeable service. For extra data, please contact the Cochlear Travel Programme group on +44 1932 263 640 or e-mail [email protected].