Community Connector (area journey Monroe County, NY) at Molina Healthcare

Molina Healthcare






NY, United States;

New York; Rochester, New York; Syracuse, New York; Yonkers, New York; Buffalo, New York; Albany, New York




Job ID 2034212

JOB DESCRIPTION Job AbstractProvides assist for community-based member advocacy actions. Serves as a neighborhood member advocate and useful resource, utilizing information of the group and assets accessible to have interaction and help weak members in managing well being care wants. Contributes to overarching technique to offer high quality and cost-effective member care.

Essential Job Duties

• Engages with members as an advocate and useful resource to assist administration of well being care wants.

• Collaborates with and helps the well being care companies staff by offering non-clinical paraprofessional duties within the area to incorporate assembly with members of their houses, nursing houses, shelters, supplier places of work, and so forth.

• Empowers members by serving to them navigate and maximize their well being plan advantages. Assistance might embody: scheduling appointments with suppliers, arranging transportation for well being care visits, getting prescriptions crammed and following-up with members on missed appointments.

• Assists members in accessing social companies corresponding to community-based assets for housing, meals, employment, and so forth.

• Provides outreach to find and/or present assist for disconnected members with particular wants.

• Conducts analysis with accessible knowledge to find members that Molina has been unable to contact (e.g., reviewing inner databases, contacting member suppliers or caregivers or journey to final identified handle or group useful resource areas corresponding to homeless shelters, and so forth.)

• Participates in ongoing or project-based actions that will require intensive member outreach (telephonic and/or face-to-face).

• Guides members to keep up Medicaid eligibility and with different monetary assets as applicable.

• 50-80% native journey could also be required (primarily based upon state/contractual necessities).

Required Qualifications• At least 1 yr of well being care expertise, ideally working with underserved or particular wants populations with diverse well being, financial and academic circumstances, or equal mixture of related schooling and expertise.

• Community Health Worker (CHW) certification could also be required for sure states (dependent upon contractual necessities).

• Valid and unrestricted driver’s license, dependable transportation, and enough auto insurance coverage for job associated journey necessities, except in any other case required by legislation.

• Ability to multi-task functions whereas talking with members.

• Excellent customer support abilities.

• Organizational and time-management abilities.

• Ability and willingness to be taught different strains of enterprise, applications and related software program programs/functions.

• Excellent verbal and written communication abilities.

• Microsoft Office suite/relevant software program program(s) proficiency.

Preferred Qualifications

• Community Health Worker (CHW) certification (for states apart from Ohio, Florida and California, the place it’s required).

• Certified Medical Assistant (CMA).

• Bilingual primarily based on group want.

• Familiarity with well being care programs.

• Knowledge of community-specific tradition.

• Experience with/or information of well being care programs, group assets, social companies, and/or well being schooling.

To all present Molina workers: If you have an interest in making use of for this place, please apply by the Internal Job Board.

Molina Healthcare provides a aggressive advantages and compensation package deal. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V

Pay Range: $16.5 – $38.37 / HOURLY
*Actual compensation might differ from posting primarily based on geographic location, work expertise, schooling and/or ability degree.

Molina Healthcare is a nationwide fortune 500 group with a mission to offer high quality healthcare to individuals receiving authorities help. If you’re searching for a significant alternative in a team-oriented atmosphere, come be part of a extremely engaged workforce devoted to our mission. Bring your ardour and skills and collectively we will make a distinction within the lives of others. Molina Healthcare provides a aggressive advantages and compensation package deal. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Job Type Full Time

Posting Date 10/20/2025