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When it involves journey, Google has lengthy been the primary vacation spot for many of us as we begin planning our journeys.
We go there to brainstorm, search for inspiring photographs or seek for lodges inside our budgets. We ask for recommendation on public transportation, security and people boring but important questions like whether or not our passports have to have six months’ validity on them to journey to a selected nation.
Increasingly, nonetheless, vacationers are turning to AI-powered giant language fashions (LLMs) corresponding to OpenAI’s ChatGPT, Google Gemini, and Microsoft Copilot for travel-planning recommendation.
And positive, these AI instruments can immediately string collectively an ideal itinerary. Trained on large quantities of information, corresponding to textual content from the web, they reply to person prompts and depend on human suggestions to find out the standard of their solutions.
But everyone knows that journey isn’t one dimension suits all. So, how do you truly get these assets to offer an itinerary that fits your tastes as a vacationer? If you’re a newbie to the world of LLMs, this function is for you.
One rule of thumb, consultants warning, is that LLMs don’t all the time get it proper, generally making up faulty particulars. Everything must be double-checked, whether or not that’s in case your lodge truly has that pool you possibly can’t stay with out or in case you want a visa to go to a selected nation.
“We call them ‘hallucinations,’” says Seden Dogan, an assistant professor of instruction on the University of South Florida’s School of Hospitality and Sports Management and an expert in the use of AI in tourism.
To get probably the most out of those instruments, she suggests together with essential particulars in your prompts, corresponding to “I am a female backpacker, I am traveling solo and I am a vegetarian.”
“You should be giving detailed information,” Dogan says. “The outcome will be more specific.”
But don’t get too private. Leave Social Security numbers, addresses, telephone numbers or bank card numbers out of your prompts, she provides, noting that OpenAI’s ChatGPT is likely one of the hottest LLMs for these within the brainstorming section because it’s probably the most well-known.
With all this in thoughts, CNN Travel group members primarily based in 5 main international cities determined to place ChatGPT to the take a look at, utilizing quite a lot of prompts. As tempting because it was to go wild — for instance, one might stipulate, “I only want to visit buildings that are blue during my trip” — we stored issues life like.
ChatGPT has a number of fashions, some extra highly effective and succesful than others. When utilizing it to analysis our 5 cities — Atlanta, Hong Kong, New York, London and Bangkok — we used the free web site, ChatGPT.com, with out signing in, as Dogan famous that LLMs can tailor their responses primarily based on customers’ previous conversations, and we wished to go in with a clear slate.
Then, we headed out to the streets of our cities to highway take a look at a few of the options. Here’s the way it went.
Walking Buford Highway for culinary rewards
The challenger: Marnie Hunter
The problem for ChatGPT: I’ve two days to discover Atlanta’s most attention-grabbing neighborhoods. I really like meals from all around the world, and I’m curious about artwork. I’m on a little bit of a funds and I received’t have entry to a automotive. Where ought to I’m going?
Why I selected this immediate: Atlanta generally is a onerous metropolis for guests to get to know as a result of it’s unfold out and may be tough to navigate — with or with no automotive. Marta, the general public transit system, operates trains alongside North-South and East-West axes, with bus service connecting every quadrant, nevertheless it’s not the identical type of intensive community present in cities like Washington, DC or New York, and visitors may be brutal — for vehicles and buses.
So, I gave ChatGPT some particular parameters — no automotive, tight funds — and added a few pursuits — meals and artwork — to see how effectively it might course of these components.
The outcomes: ChatGPT’s No. 1 neighborhood for my standards was a stable selection: Atlanta’s Old Fourth Ward, a historic space with deep ties to native son Martin Luther King Jr. But as an Atlanta resident of greater than 20 years, I’m nonetheless slightly unclear on the place Old Fourth Ward begins and ends, and I don’t assume ChatGPT is aware of both.
Several of its options below that neighborhood header had been in adjoining Inman Park or bordering different intown neighborhoods.
But they’re all very walkable. The cluster of neighborhoods has turn out to be a hub of exercise in recent times, with public artwork and new eating places and bars lining the Eastside Trail, which is a part of the Atlanta Beltline project aimed toward connecting 45 neighborhoods throughout the town through paths, parks and future transit.
The Eastside Trail runs by the Krog Street Tunnel — a hub for avenue artwork many years earlier than the Beltline began to take form within the early 2000s. The tunnel nonetheless serves as a vibrant, ever-changing canvas for graffiti artists.
Two blocks north within the Inman Park neighborhood, a former 1889 manufacturing facility now homes Krog Street Market meals corridor.
There are some nice meals choices there, however I’m not an enormous fan of the food-hall format, so I delivered that suggestions to my AI information in order that it might dig a bit deeper on the hunt for reasonably priced international fare.
The prime suggestion? Buford Highway.
“The Gold Standard for Global Food (and cheap!),” ChatGPT stated of the thoroughfare north of the town middle. “If you want the widest global variety without food halls, this is the answer.”
True assertion. But is it pedestrian-friendly?
The highway take a look at: This was a literal “road test.” ChatGPT was 100% right to recommend Buford Highway for worldwide delicacies. But as its title suggests, it’s a freeway.
So I requested if Buford Highway is walkable.
“Parts of Buford Highway are walkable, but overall it is not a pedestrian-friendly corridor,” my AI information replied.
But it recommended a walkable cluster of eating places beginning inside a few 15-minute hoof (with constant sidewalks) of the Doraville Marta station. The really helpful handful of Asian eateries, plus a taqueria, had been inside 5 to 10 minutes of one another.
ChatGPT additionally recommended taking the bus from the prepare station. But because it was a sunny December day with temperatures within the higher 60s, I made a decision to stroll. Not probably the most nice stroll, however positively doable.
Misses: As talked about, ChatGPT’s intown neighborhood highlights felt like extra of a mashup of a number of clustered neighborhoods. I additionally thought the Marta cease talked about within the synopsis for Old Fourth Ward wasn’t the best choice for the Krog District that was highlighted in ChatGPT’s “what to do” checklist. I bought off at Inman Park/Reynoldstown station as a substitute.
Takeaway: If you’re going to make use of a software like this to create a journey itinerary, dig deeper, ask quite a lot of questions and provides issues like transit a cross-check.
You’re not going to lose a lot time by placing this software by its paces. The solutions are — relatively astonishingly — simply seconds away.
Island-hopping with out boats in Hong Kong?
Lunch on the Po Lin monastery
The challenger: Lilit Marcus
The problem for ChatGPT: I’d like to go to at the least three completely different islands in Hong Kong in in the future. However, I’m not good on boats and get seasick simply, so I’d like an itinerary that doesn’t embody ferries.
Why I selected this immediate: Hong Kong is an archipelago, and among the finest methods to see the town is from the ocean.
However, I get queasy simply and thought it might be an attention-grabbing problem for ChatGPT to craft an itinerary that restricted journey to floor transportation solely.
The outcomes: I knew I’d set a tough premise, however ChatGPT’s first few rounds of options had been fairly unhealthy. First, it really helpful that I go to Chek Lap Kok. Yeah, it’s an island — the man-made island that the airport is on, and nothing else. It additionally really helpful two completely different neighborhoods on Lantau Island, which I advised the app didn’t depend because it’s related to Chek Lap Kok.
Next, it hallucinated and recommended I take a bus to Lamma Island — an enormous mistake as Lamma is just accessible by ferry and isn’t related to the mainland. If I hadn’t identified this already it might have been an enormous disappointment to waste time and vitality looking round for a bus that doesn’t exist.
After pushing again but once more, ChatGPT recommended an itinerary that stopped in Lantau, Tsing Yi and Hong Kong Island — all related by non-boat choices.
Hits: ChatGPT recommended visiting the Tian Tan Buddha, aka Big Buddha, on Lantau. This is a well-liked vacationer attraction nevertheless it’s common for a motive and I loved my go to.
It additionally really helpful having lunch on the canteen on the Po Lin Monastery, which is on the base of the Buddha. It’s cheap and veggie-friendly, each of which may be difficult to seek out in Hong Kong.
It picked a route that flowed naturally — I went to the farthest island first, then used the identical subway line to double again by the opposite two islands. ChatGPT additionally left the Hong Kong island itinerary fairly open, which was fantastic as a result of it’s probably the most crowded of the three and it’s enjoyable to simply stroll round and discover.
Misses: My go to to Tsing Yi was anticlimactic, though that’s not completely the app’s fault as my parameters had been so strict it didn’t have a lot to supply me. Tsing Yi is nearly totally residential and there’s little to do there besides go to the mall. ChatGPT solely really helpful going to a park, however nothing else — though, once more, that’s as a result of the alternatives had been restricted.
Takeaway: I admit that I gave ChatGPT a tough problem on objective, and I used to be fairly smug when it made some big errors. Then, when it got here time to right these errors (just like the bus to Lamma), I anxious that each one I used to be doing was making this system smarter and serving to it inch one step nearer to destroying the planet and taking up my career within the meantime.
None of the knowledge was stuff I couldn’t Google by myself. It’s attainable it was even pulling information from an article I already wrote!
I feel individuals who use ChatGPT to plan journey itineraries miss out on one fundamental factor: For me, doing a ton of journey analysis is enjoyable. If you see it as a chore or don’t have a lot time to plan, I can see the attraction. But I stay for these things, so I stay unconvinced.
What I want ChatGPT might do for me is pay my payments or wash my dishes, each of which would depart me with much more time to dream about journeys I haven’t booked but.
Channon’s first cease: Rockefeller Center
The challenger: Channon Hodge
The problem for ChatGPT: Help me plan a two-day itinerary for myself and my two-and-a-half-year-old in New York City that options some enjoyable vacation issues to do, however that’s accessible to strollers and received’t tire me out.
Why I selected this immediate: Before having my little Oscar-monster, I liked meandering by vacation lights and trying out window shows throughout New York City over the vacation season.
Now, I’m chained to my stroller-friendly neighborhood the place there’s a playground each 5 blocks. I’m usually an ornery New Yorker who scoffs at exterior recommendation as a result of I’ve lived right here for 26 years. But as a brand new mother, I’m open to options.
The outcomes: The app recommended breakfast at The Smith on third Ave, hitting the playground at Central Park, then scrambling again down fifth Avenue for window buying after which heading again up to the East Side for lunch at Serendipity. That was only one morning!
While a typical vacationer might imagine these locations are shut collectively, they really require 30-minute taxi rides by visitors, or 45-minute subway rides — and bear in mind, subways embody flights of stairs and ready for prepare arrivals.
When I pushed again, ChatGPT understood. A second move stored me in a single neighborhood at a time and inspired me to plan much less per day. ChatGPT was clearly studying from some sensible NYC mommy blogs.
Hits: Chat GPT really helpful taking a break on the nondescript Stavros Niarchos Foundation Library in Midtown. You’ll discover this throughout from the extra well-known, however crowded, flagship NYC library made well-known by the “Ghostbusters” film franchise.
It was a superb thought to take a cranky toddler break within the large children’ part within the library’s basement. I had no thought this was right here, and it provided a line-free restroom for my newly potty-trained youngster, a lot of books for him to learn and loads of chairs, though I opted for collapsing onto the carpeted flooring. I nearly dare not inform different vacationers about this, lest it will get overrun. Alas, ChatGPT will in all probability get it on the market with out me.
A suggestion to hit the very fashionable Pasta Louise restaurant at 4:30 p.m. vs 5 p.m. additionally bought me into a well-liked, native Brooklyn spot when there was loads of area for strollers and much more room for my toddler to smash his trains onto the ground.
Misses: Most of the suggestions had been for out of doors locations — that’s in 20-degree climate. No, thanks!
Additionally, ChatGPT suggested seeing the Rockefeller Christmas tree however hitting it up early Saturday morning earlier than crowds gathered. Though it was spot on in regards to the lack of crowds, there may be nothing enjoyable about this space for anybody aside from a photo-hungry grandparent. Unless my youngster can climb it or put it in his mouth, he doesn’t need to take a look at a tree.
Also, my arch nemesis appeared all over the place — stairs, stairs, stairs! Much of ChatGPT’s different recommendation included issues we might take a look at — boring for kids except Miss Rachel pops up out of nowhere.
Takeaway: I didn’t survive at the present time. I used to be completely melted down, exhausted. ChatGPT can’t make your vacation spot one thing that it’s not.
New York City is pricey, crowded and tough to navigate.
Nor can ChatGPT change who you might be. I’m now not a freewheelin’ single woman. I’m encumbered by a toddler who needs to be free and also you can’t be free in Midtown Manhattan at any time.
For those that are intent on visiting New York, you’ll get some nice surprises and a superb start line for this behemoth of a metropolis. I discovered, nonetheless, to double-check outcomes with mommy teams, skilled pals or some trusted father or mother blogs.
Looking at London by its neighborhoods and communities
See why this museum suggestion did not fairly work out
The challenger: Maureen O’Hare
The problem for ChatGPT: I need to discover London by its neighborhoods, ranging from my residence in North London. As an Irish migrant, I need my two-day itinerary to rejoice different migrants who’ve made the town their residence. Highlight museums, landmarks and particular locations to eat and drink.
Why I selected this immediate: ChatGPT is powerful on well-established vacationer locations and landmarks, due to the wealth of public data it’s been skilled on. I wished to see the way it did on a extra personalised itinerary and whether or not it hit on the neighborhoods and locations that I might have picked.
The outcomes: The first model of the itinerary turned out fairly effectively. I attempted the identical immediate a number of instances with the precise wording, and every time it got here up with one thing fully completely different: some I liked, some I used to be much less eager on, however the Goldilocks in me stored trying to find the one which was “just right.”
The itinerary I adopted began on the London Irish Centre in Camden (an ideal suggestion) after which despatched me by Bloomsbury (residence to the British Museum), all the way down to Soho and Covent Garden, after which recommended I finish the night time at considered one of two pleasant live performance venues: Union Chapel or Wigmore Hall. I can’t fault this as a grand day trip in central London.
Day two invited me to enterprise slightly farther and discover multicultural residential neighborhoods. I used to be to start out in Brick Lane, the place I used to be glad to revisit the long-lasting 24/7 bagel store Beigel Bake within the east of the town, after which I had the selection of lunch in two rightly famend Turkish eating places: Gökyüzü in Green Lanes or Mangal 2 in close by Dalston.
After exploring Dalston’s avenue markets, I used to be to go to the Black Cultural Archives in Brixton, south London, after which finish the night time in Peckham, with the well-established Nigerian restaurant 805 (now celebrating its twenty fifth yr) amongst its picks. Again, this was a well-planned day trip and made sense geographically and thematically.
Bonus: The itinerary delivered on its promise of being a “meaningful tour of London as a migrant-built city,” connecting my Irish heritage to “the broader mosaic of communities that have shaped it.”
Misses and hits: ChatGPT really helpful an alarming variety of locations that had shut down (Brixton’s Casa Sibilla, closed 2020), moved (Peckham’s South African restaurant Kudu, now relocated to Marylebone in central London), or just didn’t exist (The Crown & Anchor in Islington).
While the preliminary itineraries ChatGPT recommended had been usually fantastic, once I made refinements, it sometimes went doolally (British for unhinged). I needed to remind it of the unique immediate when it strayed off-theme, and I additionally needed to chastise my AI pal when it tried to sneak rogue suggestions previous me.
After it really helpful I’m going to theme restaurant Turtle Bay to strive London’s Caribbean delicacies, I put a veto on chains, nevertheless it nonetheless tried to sneak Gail’s Bakery (180+ branches) and Franco Manca pizza (70+ branches) previous me.
I used to be excited to go to the Migration Museum in Lewisham, till I Googled and found it’s online-only and looking for a everlasting residence, having migrated earlier this yr. Likewise, the Museum of London on the Barbican shut in 2022, though it’ll reopen in 2026 at its new showstopper residence within the historic Smithfield Market.
Its methodology for sending me to the Michelin-bibbed wine bar and restaurant Peckham Cellars was additionally doubtful, however I liked the place a lot I’ll forgive it.
Finally, the Turkish restaurant Mangal 2 is a superb selection for lunch, however the sensible cash is on going for dinner in Mangal 1 as a substitute. That’s the place the legendary British efficiency artists Gilbert and George go for dinner every night: I bought a desk beside them as soon as and it was meals plus a facet of residing artwork.
Takeaway: It’s a massively spectacular software and one which’s solely going to get higher. However, because it depends on all that data put on the web by us flesh-sacks, it’s higher at established locations or locations which have generated quite a lot of buzz, relatively than under-the-radar selections.
It’s a wonderful useful resource, nevertheless it’s finest used along side a number of sources, and human suggestions are all the time going to be on the entrance line, as that’s how Chatty G learns about them within the first place.
See what shocked Karla on her lengthy tail boat tour
The challenger: Karla Cripps
The problem for ChatGPT: I’m going to be visiting Bangkok quickly. I really like Thai meals, however my abdomen doesn’t. Also, I can’t actually deal with excessive outside temperatures and I don’t need to get caught in any visitors jams. Help plan a day trip that lets me absorb some native neighborhoods and pattern some good however spice-free Thai meals.
Why I selected this immediate: Thailand is known for its vibrant, flavorful delicacies — significantly the spicy stuff. Having lived right here for greater than 20 years, I really like fiery meals, however I’ve quite a lot of visiting family and friends who don’t, so know this can be a concern of many vacationers, together with sizzling outside temperatures and visitors jams.
I wished to see what options ChatGPT would provide when requested to plan a day trip in one of many world’s hottest vacationer cities.
The outcomes: On my first try, as I anticipated, the outcomes had been extremely touristy, with ChatGPT suggesting the standard prime 20 websites you see on each checklist. All fantastic, nevertheless it made me understand my immediate nonetheless wasn’t detailed sufficient.
So, I took AI knowledgeable Dogan’s recommendation and adopted up by noting that I wished to keep away from main vacationer points of interest. On the second strive, ChatGPT largely pulled it off, saying “Got it — let’s pivot away from the big-ticket temples and market cliches” and construct a plan “that’s local, low-key, great for Thai food and still wonderfully Bangkok,” suggesting a number of of my favourite neighborhoods and eating places.
That included components of Bangkok’s lesser-visited Thonburi space, on the west financial institution of the Chao Phraya River.
It additionally recommended Soi Songwat in Bangkok’s Chinatown space, positively an ideal selection for vacationers who need to see how inventive locals are respiratory new life into the world’s historic shophouses. But given it was listed as one of many top 40 coolest neighborhoods in the world by TimeOut in 2023, it’s positively not a secret.
ChatGPT additionally included loads of recommendations on avoiding visitors jams and find out how to order non-spicy meals in Thai, whereas recommending a number of dishes. Some options had been obscure — “noodle soups without chili” — others predictable, like pad Thai and mango and sticky rice. But hey, there’s a motive they’re common — they’re scrumptious.
Hits: The recommended neighborhoods did provide a pleasant mixture of tourist-friendly websites whereas nonetheless providing a window into conventional components of this now very trendy metropolis.
For instance, I took its recommendation and loved a longtail boat trip by the canals of Thonburi. Here’s the place I had a pleasant shock: an unimaginable view of a 69-meter-tall Buddha that was completed in 2021 at canal-side historic temple Wat Paknam Phasi Charoen. I additionally purchased some scrumptious, spice-free pork satay sticks from a vendor with a stunning canine named Mickey and popped into Baan Silapin (Artist’s House), an exquisite cafe and artwork area set inside a standard Thai home subsequent to the canal.
ChatGPT additionally recommended I go to a riverside mall if I wanted to chill off — “you can treat this as a cool-down zone, not a shopping trip” — which is definitely good recommendation. I usually pop into comfort shops for a blast of icy chilly A/C once I’m exterior for lengthy intervals of time right here.

Why summer time is the most effective season for Thailand’s well-known mango and sticky rice

Misses: ChatGPT didn’t recommend something that doesn’t exist or has closed, as my colleagues skilled, however the setup within the unique itinerary was bizarre. Some routes had me backtracking and going to sure areas at instances of the day that didn’t make sense or can be downright disagreeable due to the warmth.
Also, a number of of the eating places ChatGPT really helpful wouldn’t be nice for somebody who can’t deal with a little bit of spice — type of like inviting a vegetarian to a basic steakhouse.
Takeaway: Overall, the options had been good after a good bit of backwards and forwards, throughout which I made my private preferences clearer and pushed again on a number of issues. But don’t belief the outcomes! Ask a neighborhood within the know if attainable and analysis the entire options so you possibly can tailor your journey to your personal tastes.
“We are living in a world where we don’t have time for everything,” says Dogan, the AI knowledgeable, when requested in regards to the attraction of those instruments. “ChatGPT is doing it in seconds.”
But although LLMs like ChatGPT and Google Gemini are rising in reputation, there’s no scarcity of critics. Privacy points, potential job losses and excessive vitality utilization are simply a few of the issues which were amplified alongside their rise.
As a CNN report revealed earlier this yr explains, every phrase in an AI immediate is damaged down into clusters of numbers known as “token IDs” and despatched to large information facilities the place stacks of huge computer systems generate responses by dozens of fast calculations.
The complete course of can take as much as 10 instances extra vitality to finish than an everyday Google search, in response to a steadily cited estimation by the Electric Power Research Institute.
In the tip, all 5 of CNN Travel’s group members got here to related conclusions: These AI instruments may be helpful for journey planning, however double-check every thing.
It seems ChatGPT agrees. When requested how dependable it’s as a journey planner, it replied: “Short answer: ChatGPT can be a useful starting point or tool in travel planning — but it’s not fully reliable on its own and shouldn’t replace real-world research or booking tools.”
As a traveler, nothing goes to beat the connection you’re feeling when interacting with locals who’re pleased with their communities and need to present you the most effective of them.
This web page was created programmatically, to learn the article in its unique location you possibly can go to the hyperlink bellow:
https://www.cnn.com/travel/ai-chatgpt-llms-travel-planning
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