Upcoming Travel System Cutoff Dates

As a part of the transition to the brand new Common Chart of Accounts (CCOA) beneath the Financial Management Modernization (FMM) initiative, Concur Travel & Expense Management and the BCD Travel Portal will expertise momentary downtime.

Please overview the important thing cutoff dates and extra steering beneath. We urge departments to plan forward to keep away from disruptions to your journey preparations or reimbursement processing. 

Concur

• June 13 at 5pm: Deadline to submit Miscellaneous Direct Payment Request (third Party) and Entertainment (EN) Form (third Party).
• June 23 at 5pm: Concur entry suspended. All expense reviews should be authorized earlier than this cutoff.
• July 16: Full Concur entry resumes with the brand new CCOA in place.

BCD Travel

• June 23 at 8:30am: Portal entry suspended
• July 16 at 8:30am: Access absolutely restored

Additional Guidance

BCD Travel cellphone reserving will nonetheless be accessible through the blackout interval, however solely with a UCSB bank card. Please notice that reserving by cellphone with an agent will incur greater charges than reserving on-line.

UCSB company journey playing cards will stay energetic and usable whereas Concur is offline. 

Some departments might have journey occurring whereas Concur is offline. For these situations, please submit an expense report for bills bought earlier than June 23 and label this report as “Part 1.” Once Concur is again on-line on July 16, submit an expense report for all bills that occurred throughout journey that require reimbursements and label the report header with “Part 2.”

If you require steering or assist throughout this time, please submit a ticket by means of the Travel ServiceNow portal.

BCD Travel Contact Information

Office Hours: 8am-5pm, Monday – Friday. For complicated journeys, BCD Travel provides a full service reservation possibility with skilled, devoted journey brokers; after-hours emergency and non-emergency assist offered 7 days per week (extra company service charges might apply).

Phone: 1-877-885-8632 (1-818-238-4445 if calling from outdoors the United States). Press 3 to talk with a full-service agent.

E-mail: [email protected] (full-service agent help, small group requests, customer support, and suggestions).