Journey with confidence: What to know when flying Delta this summer time

Delta helps SkyMiles Members and clients keep forward at each stage of the journey. Whether you’re new to Delta or a Million Miler™, learn on for the best way to get probably the most out of your Delta journey this summer time — from app options that simplify the day-of expertise to onboard leisure by means of Delta Sync and sensible instruments which have your again when plans change.

If you’re not already a SkyMiles Member, think about joining for free earlier than your subsequent journey – it’s the best technique to entry instruments and advantages designed to make your day-of journey simpler.

What to know earlier than you go

It begins with the app: The Delta app streamlines your day-of journey, from check-in to real-time updates, so you possibly can transfer by means of your journey with confidence and handle it multi functional place. Last 12 months, greater than 97% of Delta’s most loyal clients—Platinum Medallions and higher– used the app when touring, and suggestions exhibits that clients who use the app persistently report increased satisfaction than those that don’t.

Delta Concierge, at present in Beta, helps you with each use, surfacing fast solutions to questions on your journey, SkyMiles standing and extra. Recent updates mean you can cancel your flight with ease, ought to your plans change. Plus, in case your flight is impacted by climate or different operational adjustments, Delta Concierge will serve up different choices and make it easier to simply choose a unique flight.

Time out: Managing your journey when surprising delays happen

More choices when plans change: When journey doesn’t go as deliberate, the app retains you within the driver’s seat. Customers can rebook eligible flights instantly by means of the app, together with close by airports, and checklist themselves standby for earlier flights. Coming later this summer time, expanded standby choices can be out there for purchasers with flexibility to journey to pick close by areas (e.g., JFK as a substitute of EWR). Customers who reap the benefits of the standby choice within the app can be assigned as quickly as a seat opens up, confirming their journey plans that a lot sooner.

Coming later this summer time, Delta will notify clients sooner when climate forecasts present potential to disrupt itineraries, serving to them perceive their choices and alter or cancel flights, when eligible.

Need help on the airport? Delta continues making it simpler to entry help. In our home hubs, clients visiting an airport “Need Help” Center can scan a single QR code to affix a digital queue, selecting the concourse or service desk the place they’d like help – all from their cellphone.  Once scanned, clients wait their flip, with out having to face in a bodily line.  When an agent is out there, clients can be notified to proceed to the counter.

Digital help choices to shortly resolve questions or journey wants embody utilizing the app to rebook in addition to steerage from Delta Concierge. Plus, when wanted, Delta’s Reservations and Care crew is simply a message or name away.

In the air: Personalized leisure provides, treats and extra onboard

Once onboard, Delta’s industry-leading connectivity and signature customer support take middle stage.

Connectivity powering selection and discovery

SkyMiles Members can entry quick, free Wi‑Fi introduced by T‑Mobile on greater than 1,200 plane—greater than some other U.S. airline. That connectivity powers Delta Sync, the onboard digital expertise the place clients can browse, watch and stream whereas in flight.

Think of it as Delta’s onboard portal—your gateway to customized leisure provides and extra. You can entry Delta Sync in two methods: by means of Delta Sync Wi‑Fi in your cellphone, pill or laptop computer, or on the Delta Sync seatback display in entrance of you (now on 475 plane). Delta Sync seatback makes your seatback display really feel extra like your sensible TV – go browsing to get tailor-made leisure suggestions, persistent content material preferences and favorites, real-time journey updates like connecting gate info, and extra.

Delta Sync provides a world accomplice provides and experiences to discover – together with its latest addition, FOX One, the official English streaming platform of FIFA World Cup 2026™, the place followers can expertise all 104 matches in 4K all through the match. Discover new favorites (or settle in with comforting classics) by means of Delta Sync companions and curated onboard content material. Plus, partnerships don’t expire while you land: Enjoy 24-hour entry to platforms like FOX One, Paramount+, Crunchyroll and The New York Times to maintain watching, taking part in, studying and discovering while you attain your vacation spot.

Big taste, larger attain: Expanded snack service on extra flights

Sweet or salty? Whatever your desire, Delta’s onboard snack choice is out there to fulfill your in-flight cravings. As of May 19, extra flights than ever provide full snack and beverage service— together with fan-favorites like  Cheez-It® Original Baked Snack Crackers, MadeGood® Chocolate Chip Chewy Granola Bars, SolarChips® Garden Salsa Flavored Whole Grain Snacks and the ever-popular Lotus Biscoff® Cookies, paired with a full vary of Coca-Cola merchandise or premium choices like Tito’s ® Handmade Vodka — bringing an upgraded expertise to about 600 each day flights throughout Delta’s community. That means extra clients touring in Delta Comfort and Delta Main on flights 350 miles and above can count on the full-service expertise.

Touchdown: navigating arrival and connections

Grab your baggage: If you checked a bag, you possibly can monitor its location by means of the app for simple pick-up.

• Flying from Seoul? For Delta and Korean Air clients flying from Seoul (ICN) by means of Atlanta, Minneapolis or Detroit airports, Delta’s seamless baggage switch can save as much as 25 minutes by eliminating the necessity to re-check baggage mid-journey, mechanically transferring checked baggage between flights so clients can deal with their connection – not their baggage. This will quickly roll out to clients flying from ICN by means of Los Angeles and Seattle.
• Taking a visit from London? Customers connecting in Atlanta from London Heathrow (LHR) can skip the bag recheck and redundant TSA screenings, continuing on to their connecting gate after clearing customs, saving as much as 45 minutes.

Catch a journey: SkyMiles Members can go to delta.com/uber to hyperlink their SkyMiles and Uber accounts and mechanically earn miles on eligible rides and orders, together with: 3 miles per eligible greenback spent on Uber Reserve journeys, 2 miles per eligible greenback spent on premium rides equivalent to Uber Comfort and Uber Black and 1 mile per eligible greenback spent on UberX rides to and from airports).* Learn more.

Tap into extra SkyMiles advantages: Even after you land, your SkyMiles Membership continues to ship worth – supporting you throughout your journey and serving to you earn towards future journeys. Learn how SkyMiles retains working for you here.

*Excludes promotions, reductions, taxes, suggestions, necessary extra expenses, and different charges. Other phrases and situations apply.