Unlocking Performance: Why Your Gaming Laptop Stumbles on Cutscenes but Thrives in Gameplay

Hello. I am new to laptops overall, having spent my entire gaming life using a desktop. Recently I purchased a gaming laptop and was eager to explore some modern titles that it supposed to support. I’m definitely not maxing out any graphical configurations, not experimenting with 4K resolutions, nor fiddling with software or hardware settings that I ought not to alter. Oddly enough, numerous modern titles pose a challenge for my laptop. It manages to run a cutscene for approximately 30 seconds, then I experience a freeze, a stutter, and ultimately it crashes with a GPU error. Each title exhibits a unique error, but they are all 100% GPU-related (unless I’m completely misunderstanding the issue, of course). If I opt to skip a cutscene entirely, I receive the smooth performance one would anticipate from a laptop of this quality. However, the very next cutscene presents the same problem.
Titles I’ve encountered difficulties with:
Alan Wake 2
Horizon Forbidden West
Far Cry 6
Resident Evil 7
Resident Evil 2 Remake
A Plague Tale Requiem
Senua’s Saga Hellblade II
I was able to complete Alan Wake 2 in its entirety by bypassing the cutscenes. I do not recall a single gameplay crash. I managed to finish Horizon Forbidden West while watching the cutscenes that never actually crashed the game, yet they would consistently stutter and freeze without crashing; once again – smooth gameplay. Regarding other titles such as Far Cry 6 and the Resident Evil series, I can’t even get past the opening cutscene.
Here’s an illustration of the errors I encounter:
“…”d:reenginereenginegitrootruntimemodulesrenderosrenderdevicedx11.cpp 3873 mapresource. HRESULT=0x887a0005..”
I would not be concerned if it was merely one game that is poorly optimized with numerous individuals discussing the same issue online. However, there have been far too many to dismiss the possibility that something is amiss with my laptop. I’m just not certain what exactly it could be.
The laptop model is MSI Katana 17 B12V.
Laptop specifications:
Processor 12th Gen Intel(R) Core(TM) i5-12450H
Graphics Card NVIDIA GeForce RTX 4050 Laptop GPU
Graphics Card #2 Intel(R) UHD Graphics
Operating System Windows 10
RAM 16 GB
Nvidia driver version: 566.36 (the issue has persisted for over six months now and I have been consistently updating the Nvidia driver)
Actions I have already undertaken:
Switching from DirectX 11 to DirectX 12
Enabling and disabling Windows Game Mode
Verifying if my VRAM simply overflows during the cutscene (it spikes to 100% usage during the crash)
Disabling Shadow Cache
Changing from 144 Hz to 60 Hz
Toggling VSync On and Off
Lowering the laptop screen brightness to the lowest possible setting which, by the way, allowed me to get through the opening cutscene of RE2: Remake, but that’s just absurd at this stage.

P.S.: I apologize for the lengthy post or if I’m overlooking an existing solution to this exact issue. If that’s the case, please guide me in the right direction